Indiatimes Shopping. Com — not received the order not received the refund

Address:Mumbai Suburban, Maharashtra

I had palced the order for spice mobile on[protected] the order no was [protected] till time i had not recvied the order nor i had recvied the refund for the same whenever i call up the customer care they tell that it will be refunded with in 6 to 7 working days i am following the same from past three months logeed several compalint written mails also but no reply till time
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Dear Mr. Irfaan,

Hello from Indiatimes Shopping.

Thank you for using IndiatimesShopping.com

We have found your complain while searching through forums and are extremely sorry for you being upset with our services. We are taking up this case on a priority and a customer service representative has been assigned this task to help you out with the issue you are facing while shopping with us. You may expect a call very soon.

We would also request you to mail us at [protected]@indiatimes.co.in with your updated contact details to assist you better.

You can also kindly tweet us anytime at Cust_Help for updated information.


Thanks,
Customer Help Desk
Indiatimes Shopping
http://shopping.indiatimes.co
Dear Mr. Irfaan,

Hello from Indiatimes Shopping.

With reference to your complaint posted above, we would like to update you that your payment not received and we are unable to arrange your product shipment.So, request you to kindly place your new order.

We would also request you to mail us at [protected]@indiatimes.co.in for any further assistance. We wish you will give another chance to serve you better and provide you with the best of services.

Please provide your feedback on our facebook page at facebook.com/IndiatimesShopping


Thanks,
Customer Help Desk
Indiatimes Shopping

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