Indiatimes Shopping — CONCERN FOR PRODUCT DELIVERY CUSTOMER SUPPORT AND COMMITMENT | |||
I have ordered mobile order no. ( [protected]) and accesories order no [protected]. through Indiatimes shopping on 14th March 2013 as I thought them to be reputed and their pricing was the best I found on internet.Expected pdt to cm in a week;;my bro birthday on 22 march i wanna to gift him as promised;;also w r out of town aftr 22 march;;4 a conference in bangalore;;not able to receive the orders aftr tht i think so;;but They are showing delivery date 28th March but there hasn’t been any progress on the order and its just states as "order created". I just afraid to order anything new from them after seeing reveiws surfacing on net i had spent 22k rs my hard earned salary;called indiatimes customer care and online chat several times;requested for early delivery;;kindly i expect indiatimes to asure us to deleiver it urgently on or before 22 march;;and releive my concerns;;i[censored] respond and helped me then i will definately admire u and ur caring for ur customers;;with high regards;if they are serious about their business they should really address the concerns listed in all reviews here else no one will shop with them again;;plz dnt let us down Was this information helpful? | |||
3 Comments | |||
Comments
Same Concern ..Third class service..
Customer care ..do not know any thing ..they just read what ever status mention on there site...they do not have power to check with other department ant take follow up ..even drop a mail..
I order Samsung Tab 2 on 11th march and they mention product ship on 19th March and deliver on 23 Mrach.
I lodge a ticket on March 20th, 8.28 Am .. according to customer care with in 48 hours you will get response ..Now its 52 hours passed ..still no call from there side ...Still no information of product shipment
Not recommended seller ...
Customer care ..do not know any thing ..they just read what ever status mention on there site...they do not have power to check with other department ant take follow up ..even drop a mail..
I order Samsung Tab 2 on 11th march and they mention product ship on 19th March and deliver on 23 Mrach.
I lodge a ticket on March 20th, 8.28 Am .. according to customer care with in 48 hours you will get response ..Now its 52 hours passed ..still no call from there side ...Still no information of product shipment
Not recommended seller ...
Dear Dr. Singh,
This is to state here that the expected shipment date of the product was of 23rd March and we hope that your product has been delivered to you by now. We apologise once again for the trouble and would like to thank you for choosing to shop with us.
Thanks,
Indiatimes Shopping
This is to state here that the expected shipment date of the product was of 23rd March and we hope that your product has been delivered to you by now. We apologise once again for the trouble and would like to thank you for choosing to shop with us.
Thanks,
Indiatimes Shopping
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We have taken a note of the details of your complaint for further enquiry.
You will be updated on a resolution status very soon.
Regards
Indiatimes Shopping