[Resolved]  Indiatimes Shopping — did not get the product, neither the GC nor the full refund amount

Address:West Bengal

this is a second complaint-

indiatimes shopping
Order No.: [protected]
Order Date: 09-Jan-2013 08:30 PM

i ordered two products

1) Strontium Pollex 4GB Pen Drive
(i did not receive the product as described, then i was said i will get a Rs. 200 Gift Copoun which i did not receive till date, then the last time i got a call i said i dont want the GC as i will not shop with you and i want a refund)
many complaints have been made - but no response

2)Laptop Notebook Skin High Quality - LP0252
(i did not receive the product, i gave an alternate address, still i did not receive the product, then i said i want a refund Rs. 301 but i received a refund of Rs. 158.72)

i dont know what is the matter with my case
are they fooling me around

or INDIATIMES is turning in beggar and looting customers

i just want to know will i get the full back or not.
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Aug 6, 2021
Complaint marked as Resolved 
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Comments

skin cover of laptop — not refunded

I HAVE ORDERED SKIN COVER OF KEYBOARD FOR MY COMPUTER, SOMEONE CALLED FROM THE OFFICE AND INFORMED ME THE UNAVAILABILITY OF SUITABLE SIZE, AND ASKED ME CONTACT CUSTOMER SERIVE TO CANELL THE ORDER. I DID THE SAME, BUT THEY DIDNT RESPOND OF SENT ME REFUND ADVICE. ANOTHER MATTER I HAVE PURCHASED AN EXERCISER MACHINES FOR RS.3200/- THEY SENT ME A DAMAGED UNIT, AND SO MANY CORRESPONDENCE I FED UP AND STOP WRITING. I NEVER SEEN A DAM SERVICE LIKE THIS. NOW I AM DEALING WITH E-BAY THEY ARE VERY GOOD AND FAST.
Dear Mr. Agarwal,

Please accept our sincere apologies for the inconvenience caused to you. We have taken a note of the details of your complaint for further enquiry.
You will be updated on a resolution status very soon.

Regards
Indiatimes Shopping
Dear Mr. Agarwal,

Your order was canceled from our side and the refund for the same was processed on 5th March.
We are sorry for all the inconvenience caused and look forward to have you with us again.

Regards
Indiatimes Shopping
Dear Mr. Agarwal,

We apologise once again for the trouble and would like to state here that a refund was processed from our side. We hope that the same has been received by you.

Thanks,

Indiatimes Shopping

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