Submit a Complaint
Online Shopping
IndiaTimes.com

[Resolved]  Indiatimes Shopping — Fake EMI Offers

I bought a HTC mobile phone through Indiatimes Shopping website on 14Dec choosing the 6 months EMI offer on credit card. However the entire amount was charged to my credit card and no EMI conversion happened. Raised the complaint (complaint No 614578) with Indiatimes around 45 days back and still it's not resolved. Every time I call, they have a standard useless response that I'll get a call back within 24 to 48 hrs from the concerned department but only a couple of times got a call back from them saying that the problem is resolved but it was never resolved. Some of the customer service agents do not even understand how the EMI option works.

So please do not get cheated by EMI offers from Indiatimes Shopping. You will end up paying interest on the credit card balance as the transaction amount will never get converted to EMIs.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 
2 Comments

Related IndiaTimes.com reviews

[Resolved]Indiatimes.com - Recovery of email[Resolved]Indiatimes.in - Half part of the order delivered[Resolved]Indiatimes.com - Order not delivered in my hand[Resolved]Indiatimes Shopping - Did not get cash back1[Resolved]Indiatimes Shopping - Damaged product delivered
View all 811 IndiaTimes.com Reviews

Comments

Dear Sir,

Please accept our sincere apologies for the inconvenience caused to you. We have taken a note of the details of your complaint for further enquiry.
We hope your issue has been resolved by now, else we will update you with a resolution status very soon.

Regards
Indiatimes Shopping
Reply
Same thing happened to me today. I placed order No. [protected] with Indiatimes using HDFC EMI 6 months option, but the amount has been decucted from my Acc in single go and no EMI conversion took pplace.

While I tried to take up with Cust care executives, they are not even able to understand the issue.
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndiaTimes.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    43%
    Complaints
    811
    Pending
    0
    Resolved
    325
    View all 811 IndiaTimes.com reviews & complaints
    IndiaTimes.com Phone
    +91 90 2466 6666
    +91 90 2488 8888
    +91 12 4451 8550
    IndiaTimes.com Address
    Plot No 391, Ecstasy IT Park, Udyog Vihar Phase -3, Gurgaon, Haryana, India - 122016
    View all IndiaTimes.com contact information