Indiatimes Shopping — Non receipt of refund amount

Address:Mumbai Suburban, Maharashtra

Indiatimes Shopping ,

Order ID [protected]
Date 10th Nov 2012
Cancellation Date :- 19 Nov 2012
Order total :-5285
Payment Mode :- Net Banking.
complaint Id is # 560508.
SUBJECT:- Non receipt of refund amount.

I have order one Morphy Richards Microwave 20 MBG": on 10 nov. 2012 Order no [protected]
on 19 th Nov2012 I received your mail & SMS that as you do not have Stock you had cancelled the same order. & will refund the amount on or before 1Dec. 2012.
But till now as on 28th Feb 2013. the same amount is not refunded & not credited in my account.
I have already sent them 25times mail & 4 times call to their helpline. But no use.
I am NRI & staying in Dubai.
i feel they chit me.
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Comments

Dear Sir,

We apologies for the inconvinience caused to you. We have taken a note of the details of your complaint for further enquiry but we do hope that your problem has been resolved meanwhile. In case, it is still not resolved, you will be updated on a resolution status very soon.

Regards

Indiatimes Shopping
Dear Sir,

Will you please send us an alternative number on [protected]@indiatimes.co.in as our executives tried to calling on the numbers 971508xxx291 and 9322xxx875 but there were no response.

Regards

Indiatimes Shopping
My tel no is [protected] Which is working 24/7 & pls note i take all calls so no response is wrong.
you call me on same [protected] or [protected] any time.
Note :- till now as on today i have not received any refund amount from your side.
if you send me the mobile no of your representative who is handling my case i will give him call.
so pls give his mobile no.
Regards
sagar.Patil
I am in Dubai & My tel no is [protected] Which is working 24/7 & pls note i take all calls so no response is wrong /or your representatives miss guiding you.
you call me on same [protected] or [protected] any time.
Note :- till now as on today i have not received any refund amount from your side.
if you send me the mobile no of your representative who is handling my case i will give him call.
so pls give his mobile no.
Regards
sagar.Patil
Dear Mr. Patil,

We have noted down of your number.
You will be updated on a resolution status very soon

Regards
Indiatimes Shopping

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