Morphy Richards Complaints & Reviews

Sir, I purchased an Oil Filled Radaiator OFR[protected], Rating 2000 W, Sl no. M[protected] about 3 years ago.
It is not getting shwitched on due to loose contact at the out put point of the thermostat control. The input supply to the point is ok. However, the output point is loose and upon pressing it, the radiator works.
Pl help addressing the issue.

Regards,
P. Das...

Dear Customer Support Team,

I am writing to report an issue with the Morphy Richards toaster we recently purchased. The buttons on the toaster are completely stuck inside, and we are unable to press or operate any of them. We tried gently pressing and checking the mechanism, but the buttons appear to be jammed tightly and do not come out at all.

Requesting you to kindly assist with a service check or replacement...

I purchased a Murphy Richards Mixer Grinder from Vijay Sales, Pune. The product failed during the warranty period. Service Request PUNE[protected]-1 was raised in August 2025, and the technician confirmed it is non-repairable and eligible for replacement.

Even after 30+ days, repeated follow-ups, and false promises from Bajaj Electricals / Morphy Richards service team, no replacement has been provided. Customer care numbers...

I bought Morphy Richards SteamPro 1300 W Handheld Garment Steamer on 1st November 2022 from Amazon.

After 15 days of delivery it stopped working. i used it only once and now it stopped working.

I tried to connect with the customer support on the number mentioned in the manual but it always went on busy.
Then I called Bajaj service centre and filed my complaint, they send a technician and he took my product...

I purchased the above mixer from tv shopping a few years ago and it's only been used once, dry stored under a cover, i went to use it last week and nothing! The 'work light' flashes and that is all. I contacted morphy richards and was given the number of the company that 'makes our mixers'. Upon contacting this number i was told that it was most likely a 'software issue' and then the call turned into a sales pitch for a new 'discounted' mixer.br...

Hi, In last year i got a gift of morphy richards microwave convention in the month of november but when i try to start it was not rotating so i have raised a complaint in customer care in the month of March 2013 (complaint no: 2308620) but chased for the response more than 3 times. Finally i got a response and service man visited my home and he said some part is missing due to which not rotating. The person said he will bring the parts...

Message bodyDear Sir,
The details of my Morphy Richards OTG are as follows:

Product : OTG-45RC-SS
Sr no of product : DO 01 OT[protected]
Date of purchase : 28.03.2011
Dealers Name : HP Infotel
26,Jalia Para Lane,
Salkia, Howrah
...

I have purchased Juicer cum mixer from Morphy Richards which is distributed and serviced by Bajaj Electronics in India. The product is made of poor quality plastics and steel and within 2 months time it started breaking and even the stainless steel parts started splitting off.

I have made a complaint with Bajaj and they have sent a technician initially and said they will have to replace coupler and motor because both are damaged...

1. We bought this 1000 watt food processor through Amazon in Jan-22
(Invoice Number : BLR[protected]
Invoice Details : KA-BLR[protected]
Invoice Date : 10.01.2022)

2. With in warranty period there was some issue with the main body (some clip which locks the jars) was fixed

3. With in a short span of time, the wet grinding jar was declared un-usable and we were advised to buy new one

4. I have not yet bought a new one. We used the old Morphy Richards icon mixie (bought in 2008) for wet grinding jobs. Thankfully we did not dump it as planned

5. Further few months later the motor developed a ln issue and we got it repaired through your authorised representative. During that visit we were told not to grind hard items as this will develop problems!! (1000 watt machine!)

6. Now the chutney jar is defunct and your representative is saying we have to buy new one

7. We are unable to chop leafy vegetables it just chops the bottom portion of the input and rotates

8. In a nut shell this has been a very disappointing purchase (after happily using your products for over 15 years)

9. We think we have got a bad piece. We do not want to put good money into a bad product

10. We request you to please arrange for its pick up from our place.

11. When I enquired for a exchange (with different brands) it is fetching Rs 400

12. So, please take back the entire product and see if you can find the defect.

Looking forward to your response.

I may be reached only after 3:45 pm during work days.

Thanks and regards,

Wishing you all the best,

Y D Prasanna.

PS: My emails to the ID mentioned in your website: [protected]@morphyrichardsindia.com
is coming undelivered.

Also, the whatsapp number given keeps prompting for option despite providing with input.

There was a complaint raised on Monday for the oil heater screw being loosen up at the bottom due to which cover was coming out.
He took the screw and said soll visit back but until than I can continue to use.
Now since one week I have been using the oil heater and unfortunately the lower part has also come out as there was no support on the top.
Inspite of making numerous calls no one is visiting the premises.
Del[protected]-1
Phone number [protected]

Even after using for 3 4 months when i grind coconut, the coconut becomes orange colored, this is a very serious issue,

Liquidizing Jar (Big Jar) not working properly …. i do complaint but no solution get from technician … please send good technician

I had bought one Morphy Richard's toaster last year but it stopped working...pls help me in relation to the same.

My Geyser is tripping time and again.

I have ordered Morphy Richards OTG online on their website morphyrichardsindia.com on 25/02/2023 but the product is still not delivered till today.
Even after making calls and emails to consumer care, i m not getting satisfactory response for the same.

I have purchased 25 litre geyser of Morphy Richard on 17 July 2021 which is having warranty of 2 years
Geyser around 6 months earlier(means 6 month after purchase) stopped working for which I have filed a complaint
A person visited my the geyser and said It will be ok after some time but till today the problem persists
I today I again called customer care and complain for the problem
Today A person visited the geyser and said it needs to clean it because of scaling occur in geyser for which we have to pay the amount
In my house 3 more geyser are working properly from around 4 years but this one I have purchased from Morphy Richard stop within 1 year.
For solving my problem /repair they are asking for charges

Hi,
I have bought Morphy Richards Geyser Model: SALVO 15 LITRES.
Whenever I am switching On from the main switch, it's tripping.
Several complaints have been registered via phone call but no positive response has been received yet. Also no one shows up for the repair till date.
Kindly solve the issue as soon as possible please.

We have purchased 2 pcs 30 mcgr microwave oven and delivered 22nd june, from this two pcs in one pc body damege and start botton not working issues, it means there is a mfg defect scene in new fresh pc, so we want to replace it as soon as possible.

I ordered morphy richards induction cooker on 14/06/2022.
But till yet i haven't got any update regarding my order nor the website is showing any update regarding my product delivery.Requesting to provide an update regarding the above issue.
Order ID:-203722
Contact No:-[protected]
Customer Name:-Aaditya

I, Aayush Bihani, have been using Morphy Richards Water Heater Salvo 10L Geyser. Recently my geyser tank leaked and being covered under warranty of 7years on water tank I contacted service centre. I provided them GST Invoice and Warranty Card of the product. But they deny providing me service because a paper sticker having serial no. that was sticked below the product worn out due to tank leakage being not a waterproof sticker. (Picture Enclosed)
Service centre denying me service because of a sticker when my product is under warranty, I am providing GST Invoice and Warranty card. (Picture Enclosed)
Neither the company nor the seller and not even service centre ever mentioned that the sticker would be so important to claim warranty. Why the customer has to suffer because of irresponsibility or fault of company. If the sticker was so important why didn’t the company took measures and put a waterproof sticker on a water related appliance like geyser or Why didn’t they engraved or laser printed the serial no. upon the product.