[Resolved]  Indiatimes Shopping — Payment Deducted after cancellation the product

Address:East Delhi, Delhi

Dear Sir / Mam,

I have purchase a Samsung Galaxy tablet on 7th Sep. 2012 through Credit Card EMI and after 2-3 days i cancel the order. Indiantimes shopping call executives confirm my cancel order & email it to me but they forget the inform their account / finance department for the same.

And Now they deduct the 1st EMI from my credit card , Pls help me on this matter.


Regards,

Parvinder Singh
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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I have received the call from the Indiatimes Shopping.

Thanks,

Parvinder Singh
[protected]
Dear Parvinder,

Hello from Indiatimes Shopping.

Thank you for using Indiatimes Shopping.

We have found your complain while searching through forums and are extremely sorry for you being upset with our services. We are taking up this case on a priority and a customer service representative has been assigned this task to help you out with the issue you are facing while shopping with us. You may expect a call very soon.

We would also request you to mail us at [protected]@indiatimes.co.in with your updated contact details to assist you better.

You can also kindly tweet us anytime at Cust_Help for updated information.

Thanks,
Customer Help Desk
Indiatimes Shopping
http://shopping.indiatimes.com

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