Indiatimes Shopping — Sent Tampered item | |||
I purchased a Samsung Galaxy S3 from Indiatimes Shopping for which first I was told after 20 days that it is OUT OF STOCK !! Wonder how an item can go out of stock after I have paid for it ! how can they accept an order for an item which is Out of Stock ?!?! After complaining and talking to them for 5 continuous days they did send me the item however the company seal on the box was tampered with , actually cut open ! After repeated complaints they are doing nothing about it simply giving tareekh after tareekh like the Indian Courts !!!! DISGUSTING !! Request you to kindly take strict action against them and not just that take away their license !!! They deserve nothing better. Was this information helpful? | |||
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Simply pathetic ! I really don't understand how these people can be so shameless ! Each time a new customer rep calls and they all have the same thing to ask .. "what is the problem ma'am?" . You narrate the entire matter as though it is some fairy tale story you are narrating to a child and then the same reaction comes from them ... "Oh ! Okay! I understand ma'am. Don't worry I will get back to you in ten minutes after talking to the concerned department and my seniors !" I have spoke to 4-5 reps regarding this. It is really shameful ! But then shameless for some I guess !
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All i am getting from Indiatimes Shopping is a new customer rep calling every 24-48 hrs. No action taken ! Only false promises of calling back with a solution but every day one rep calls to ask ma'am what is the problem . With the call ending in "Oh !! Okay, ma'am please wait for my call I will talk to the concerned department and my seniors and get back to you in half an hour". But the call comes only after 24 hrs or more and that too doesn't have a solution with it but yet again a new rep only wanting to know what the EXACT problem is as though with each call with a new rep the EXACT problem changes !!!
Either solve the problem folks or just admit that you guys are frauds !!! Stop trying to play the blame game now trying to get the courier guy involved in it !!! you guys are miserable ! playing the most obvious game !
HORRIBLE !!!
Should be ripped off license for life !
Consumer forum need your help in this urgently !