Indiatimes Shopping / Spy Pen Cam — Defective Product and Not replacing my product | |||
I purchased my two pieces of 8 GB Spy pen Camera on 14 Nov.2009 online Indiatimes Shopping they send me defective product then I complaint in customer care so a executive provide me a address and suggest me to send back that product to by courier on that address, and they will replaced my product within 10 days but they send me that product on 2th Feb 2010, but that product was also defective, I again call in customer care and again they provide me same address and suggest me to send back that product by courier on that address , and promise me to replace my product within 10 days, I again send back that product on 4th Feb 2010 but till today when I call in customer care every time executive says that you will receive your product within 10 days but till today I did not get my product. My Ist order No.[protected] My IInd order No.[protected] I have all the copies of mails, Bill Copies, Courier Copies I want to claim for my product cost, time lose and mental piece lose. Was this information helpful? | |||
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my order no.101133. Defective product(Spy pen) already returned through courrier. Got its confirmation . For last 2 month, they have failed to exchange the product inspite their false assurances through their sms sent to me. I am being compelled to file a case in consumer court or take up the matter with media of their cheating and fraud to the innocent customer.
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spy pen cam — recive defective spy pen cam
placed order on www.naaptol.com for SPY PEN CAM we got the placed on 14th of Aug.From the day 1 onwards I got a defective pcs .From 16th of Aug I started complaining regarding the defective product on the customer care contact number.The executives from there registering the complaint & returning the defective product within 7 Days. but there was no contact from there side for long time near about 27 days.Then I call continuously to cust care but nobody pick my No. .I am very harassed with the situation.