[Resolved]  Indiatimes Shopping — Wrong MRP of the Product

Indiatimes Shopping — wrong product

i am booked panasonic cordless phone through indiatimes but they delivered wrong model of panasonic phone.after lock the complain against this ,they assured me that he pick the phone at my residence and change it.
but after one week he said me he was not able to collect the courier.
this is very bad experince for me.and very bad service of indiatimes shopping.

order number:--- [protected]
complain number-- 580252

address:--savita srivastva
2/242 vikash khand
gomti nagar
lucknow-10
ph:-[protected]

Same with me, Wrong PRODUCT and Customer Service is Really hopeless/

They are good for nothing, BEWARE Guys... This is the most pathetic company to deal with, i would really love to go for Ebay or any other shopping site.

Your can do anything to seller.

my info :[protected]
an they screwed up my order like anything.. first in shipping, then product itself

Regards

I placed an order vide order No:[protected] on 8-Jan online. I rec’d today (22-Jan) an entirely different product. I rec’d and opened the courier as the courier looks untampered. The box inside
was already opened and some other customer’s complaint letter was inside about the product. I called up the customer care and they have lodged a complaint on this. No apologies or thoughts that the customer rec’d the wrong product. Instead, they were in hurry to tell the complain process. They also advised that the whole process will take 15 working days. What customers try to do ordering online products is to cut down on time and energy & get product quiickly. However, this is like a nightmare dealing with times shopping and this has happened to me for the second time (i thought one - off case is always possible for any vendor) It looks like online shopping in india is a long way to go yet.

Dear Sir,

We deeply regret the inconvenience. Please mention your order ID to help us move this complaint from the forum to our Customer Help Desk. Our team will resolve the issue within the shortest possible time.

Thanks,

Indiatimes Shopping

Dear Sir,

Kindly update on the order id / case id so that we can proceed further into your case.

Thanks,

Indiatimes Shopping

Cheating

i booked a designer watch and company sent empty box. In the box no product available. I am requesting sir please response complain fast . Ok thanks