[Resolved] Indiatimes Shopping — Wrong product and no response from Customer service | |||
I made an online order with indiatimes shopping on July 8th for a 40 inch LCD TV(Toshiba Brand). [Order:[protected]] After many followups with them, I finally got the product on 23rd of July. When I opened the package, it was a 32 inch TV. I ordered a 40 inch Toshiba TV and I got a 32 inch from another brand. And from that day, I have been calling them almost everyday and they keep telling me that my complaint is under processing and will be updated in 24-48 hours. It has been 10 days now and they are still telling the same. Please keep away from shopping with them. Jose Tharakan Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 90 2466 6666
+91 90 2488 8888
+91 12 4451 8550
Plot No 391, Ecstasy IT Park, Udyog Vihar Phase -3, Gurgaon, Haryana, India - 122016
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Hello from Indiatimes Shopping.
Thank you for using IndiatimesShopping.com
We have found your complain while searching through forums and are extremely sorry for you being upset with our services. We are taking up this case on a priority and a customer service representative has been assigned this task to help you out with the issue you are facing while shopping with us. You may expect a call very soon.
We would also request you to mail us at [protected]@indiatimes.co.in with your updated contact details to assist you better.
You can also kindly tweet us anytime at Cust_Help for updated information.
Thanks,
Customer Help Desk
Indiatimes Shopping
http://shopping.indiatimes.com