Indiatimes — Unpleasant service of indiatimes, missing invoice, lost extended warranty, no response | |||
I order samsung laptop with order number - [protected] on 30 september 2012. My laptop was delivered to my neighbor instead of me on 9th october 2012. I can manage with this careless delivery. Then I opened box and found there is no invoice in the box. I contacted indiatimes and register a complaint with case number - 446855. They told me that it will be resolved by 1st november 2012. I had to register for extended warranty (promotional scheme) on samsung.Com by submitting the soft copy of my invoice. Indiatimes failed to provide me any particular answer for invoice in the given time. I lost my promotional 1 year extended warranty, faith and my reason of buying samsung laptop. Till now there is no response from them. And in any case, I can not get my extended warranty. I am planning to register consumer court case against indiatimes.Com because I need to get compensation for the time, phone bills, faith and my lost extended warranty. Was this information helpful? | |||
2 Comments | |||
Comments
Dear Amandeep,
As per our records this issue has been closed and we apologise once again for the inconvenience faced.
Thanks,
Indiatimes Shopping
As per our records this issue has been closed and we apologise once again for the inconvenience faced.
Thanks,
Indiatimes Shopping
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Greetings from Indiatimes Shopping.
We are extremely sorry for the unintentional error in your order. We have taken up this issue and promise to resolve it as soon as possible. Kindly wait for updates from our team regarding this matter.
Thanks,
Indiatimes Shopping