[Resolved]  Indiatimesshopping. Org — Wrongly supplied & short supplied items

PLEASE FIND ATTACHED BELOW MAIL SENT TO INDIATIMES SERVICE CENTRE ON 7th oCTOBER, 2009 - TILL DATE I HAVE GOT NO REPLY OR SOLUTION .
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Dear Sir,
This is with reference to my attached complaint & my complaint ticket no. SHOP350833 dated 03/10/09 I am sorry to say that I am yet to get any solution/reply from INDIATIMES in this matter . Indiatimes has assured an action in 48 hours but this is now almost 96 hrs now & an eager action is solicited.
Please note I have recd. wrong & short supplied items against what I had ordered which is a callous mistake on part of supplier & I should be supplied my ordered Jewel Combo on URGENT basis .Kindly arrange for URGENT replacement from supplier urgently & also advice how I send back the incorrect Jewel combo back to supplier.
Kindly assure URGENT ACTION as I am not supposed to write to Indiatimes for this again & again. My purpose for purchasing this combo is also rendered useless now.
Regards,
AMIT TYAGI.
THIS IS ANOTHER MAIL SENT ON 4th OCTOBER , 2009 -

_________This is regarding my order of Jewel Combo Order no.[protected]SUB ORDER NO.2618624)placed on September 16, 2009 to SHOPPING.INDIATIMES.COM .Please note I had received the courier yesterday but I am sorry to state that the Jewel Combo does not match the specifications ordered by me & also verified by Indiatimes (as available in My account).On the outside of courier Product name is matching my order but inside items are altogether different.
Please note My Order was :~"JEWEL COMBO - 36 SETS + 36 gold plated bangles + 8 1 gm KADAS + 1 JEWEL WATCH + 4 PEARL BANGLES + 4 BRACELETS + PEARL RING + 10 ASSORTED EARRINGS - TOTAL 100 ITEMS". Also your advertisement mentions " All sets come with Hyderabad Pearls Warranty & Authenticity Card " but I am sorry to find no such card with the items.
But very surprisingly items received list is as below ;

"JEWEL COMBO - 28 SETS + 48 GOLD PLATED BANGLES + 2 1GM KADAS + 1 JEWEL WATCH + 1PEARL WATCH + 4 PEARL BANGLES + PEARL RING + 10 . EARRINGS + 12 ASSORTED RINGS ".
I hereby request you to arrange for replacement of total Jewel combo as the items are altogether different & short supplied against what i ordered & paid for. I had already received the items in 15 days time & that too wrong. I request you to arrange for replacement of Total Combo from supplier on uRGENT BASIS & provide my ORDERED COMBO ONLY. Please advice how I send back the wrong combo back & get corrected items urgently.
HOPING FOR A FAST ACTION AS I HAVE HIGH FAITH IN INDIATIMES.
Regards,
AMIT TYAGI.
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