[Resolved]  Indiatodaybookclub-Package Tour — WRONG INFORMATION OFFERS IN PACKAGE TOUR

Sub :- Wrong Information offers in Package tour

Dear Sir,

With reference to the above subject, I hereby informed that I have purchased Two holiday package voucher for 2N 3D for 2 adults and 2 child below 5 years. Of Rs. 3198/-. Inclusive 1st standard A.C Room in 3 to 5 star property in 61 Destination of India with breakfast and dinner and also offered Air Tickets for all adults and child with no hidden charge or extra taxes etc.,.

In this conversation I had with ITBC representative (5 times) Mr. Krishna And Sr. Manager Mr. Akash Saxsena of ITBC they said me above package details is true and have no hidden charge or service tax , etc., is applicable . every time they offered me same offer for above package tour and give assurity for air tickets for all adults and childs are free for this package tour and no hidden charge and airport taxes are applicable, on the basis of same I finalized the two package tour on 14/11/2009. with Booking Id No.[protected] and[protected].

Further, When I call to ITBC on 17th November, 2009 for book more package at that time ITBC costumer care officer mr. Ravindersing said that in this package air tickets are applicable for only one adults and extra charge is applicable for this package. When I heard this I told everything for my booked package . he said me our representative is call to you for same but yet no call is coming from ITBC. further I called two times to ITBC on 18.11.2009 for this but not proper answer given by ITBC representative mr. Sarabjit.

ITBC is well known and reputed in India, and thier representative miss guide to people for selling the product by any way.

Further, I hereby informed you that I have called three times to ITBC cust. Care Tele. No.[protected] but yet no reply given by ITBC and also done 5 (FIVE) emaill on 20.11.09,21.11.09,23.11.09,24.1109,02.12.09 to [protected]@indiatodaybookclub.com and [protected]@indiatodaybookclub.com but no answer given by ITBC against my complaints.

Further said I have a evidence for this package tour conservation with ITBC.

Kindly needful me,

I waiting your reply.

Thanking you,