[Resolved]  Indusind Bank — non cooperation

Following two TDR were issued on the same date and amount but with different maturity value.

Deal reference No. TDR – KORAI95778003 dated 15/05/2009 and
Deal reference No. TDR – KORAI95778004 dated 15/05/2009

Customer I95778 KOR

Scheme Term deposit – Domestic

Maturity date 15/05/2010

FD value Rs 30409.70

Maturity Value Rs 32916.43 and Rs 32842.48

Name: Anju Khuteta and Rajkumar Khuteta

Both FD’s have been further renewed on 05/02/2011 having reference TDR – KORAI95778001 and KORAI95778005 with different amount.

I approached to Kota Branch 4-5 times but no positive response was received. Finally, I was conveyed that this correction has to be taken by our Mumbai office.

In view of above, Kindly look into the matter and forward the TDR with correct value with the compensation of our time and mental stress on the following address:

Your prompt action and reply in the matter is solicited.

Thanks

ANJU KHUNTETA
RAJ KUMAR KHUNTETA
203, AAKANSHA APARTMENT,
94, VALLABH BARI,
KOTA – 324007
(M) [protected]

Respected Sir,

I am Mr. oh dong Jae I opened an account in Indus ind bank Sec-18, noida. For the better relationship, the bank person Mr. Rahul ji & Mr. Pawan (Invest Management) provide me a policy even without providing me a information, so that I said that I will deposit some amount of money in the bank only for 5 years ( similar like sundaram fund, I told vikram chopra ) but the Mr. Rahul and Mr. Pawan provide a Aviva life insurance policy only for their benefits even they did not intimate me that we are going to give u that policy after some days I receive the policy by post even though they signature on policy paper as saying that this is bank documents . I received policy on 5th of Dec 2011. Through post in my house. I found the validity to cancel the policy was within 15days only (after receiving trough post). when I went to bank and I informed them that i want to cancel the policy on 19th dec-2011 or before (by phone to Rahul ), Bank people should inform me of dead line of cancellation and he should support me how to cancel it. But they did not provide me proper information about the cancelation even though i have time to cancel the policy It means bank people knew that it is impossible to cancel the policy if lingering one or two days more due to over validity date.

After that i went to the bank for discussion regarding the cancelation of the policy, i discuss this matter with (one manager Mr. Rahul Singh & another bank person ) so that the manger told me that you will get your money return( as in DD), for that i left the policy in the meeting room and when i told them that i left the policy for taking my money back they said to me that we do not have policy .

i just want to intimate you that as i am a Korean citizen i cannot expect that a good brand name bank employees can do such type of things which they had done with me . For your knowledge i closed my account with your bank and hopefully will not do any further relationship with you. Neither gives recommendation to any other people.



Thanking you for such a nice behavior with a customer.


Dong Jae Oh

Indusind bank also did fraudulent transaction using my credit card and thereafter they never provided assistance There is no ombudsman in indusind bank.