Indusind Bank — Lost my bike key and they are speaking irresponsibly.

Address:

Virudhunagar, Tamil Nadu

Hi ,

I got bike loan finance from IndusInd bank. They kept my R.C Book and my key until the last payment. this is what the regulations all the banks following up. Now(November2012) i paid all my installments and asked my RC Book and key. They are telling that the key has been missing and asking me that please bring your bike to the nearest lock repair(duplicate key making) shop to make a duplicate key instead of lost key. But the problem is, what if the lost key get found my someone and some unfortunate thing happens? They are speaking irresponsibly.

I need to file a case against this bank in consumer court. what are the needful steps for filing a case in consumer court.

Regards,
Karuppasamy P
mob:[protected]
mail:[protected]@gmail.com