[Resolved]  Ing Life Insurance — charges

Address:

Kerala

Complaints Officer
ING Vysya Life Insurance Company Limited,
Gold Hill Square, 1st Floor, 690
Hosur Road, Bangalore – 560068.

Sub.- Policy number[protected]Compliant related to overcharges and NAV difference on Internet and statement

Sir

1.When I checked my account statement . in that, these are the entries duplicated.
date charges narrations units

16/04/2009 58.99 monthly chg Feb09 5.565
16/04/2009 57.91 monthly chg mar09 5.463
16/04/2009 57.91 monthly chg apr09 5.463
14/05/2009 57.91 monthly chg may09 5.203
28/05/2009 58.99 monthly chg Feb09 4.584
28/05/2009 57.91 monthly chg mar09 4.5
28/05/2009 57.91 monthly chg apr09 4.5
28/05/009 57.91 monthly chg may09 4.5
total 39.778
Please reverse this units.

2.nav price difference on 14/06/2008

The nav on 14.6.2008 in your website shows 14.1825, but in my statement it is 14.1203. the difference per nav 0.0622 .The same day you might have done a lots of transactions , cheated your clients to make a huge profit.

in my account there is only a few transactions, but when u enter into my statement you are very careless to do it. I can’t understand how you can calculate nav using complicated formula.

. I believe ingvysa life is making fraud accounting on my account. That is example of monthly charges duplications I sent a lot of emails to your offices in last few months I didn’t get any reply.

Regards,


Jojismol Joseph

NB :
1 compliant e-mailed on 9th June, 25th June on compliant cell &customer care.
I also sent e-mails to following members.
3. July 24 Abilash V (operation Executive kottayam branch)
4. July 24 binu jose (Operation Manager Kerala reign)