THIS IS REGARDING DEPOSITING OF MY PREMIA POLICIES NO 7601 AND 7431 FOR ~RS 4057 EACH SEMI ANNUALLY.
EVERY TIME THE BANK CREATES PROBLEM IN DEPOSITING THE PREMIUM AMOUNT SAYING THEY DONT HAVE INSTRUCTIONS FOR THE SAME. THIS HAS BEEN GOING ON FOR THE LAST 2 YRS.
THIS APPEARS TO BE THE COMPANY POLICY AS EVEN THE PREMIUM NOTICES ARE NOT SENT ON TIME AND I HAVE TO WRITE A LOT OF EMAILS TO THEM FOR GETTING MY PREMIUM NOTICES FOR THE TWO POLICIES ON TIME. EVEN FOR THE CURRENT PERIOD STARTING FROM 01.04.08 I HAD TO WRITE TO THEIR SENIOR FUNCTIONARIES TO GET MY PREMIUM NOTICES IN MAIL.
LAST TIME EVEN AFTER DEPOSITING THE PREMIUM NOTICES IN TIME AND SENDING THEM A FAX OF THEIR OWN CASH RECEIPT I WAS SENT OVERDUE NOTICE.
IT CAUSES A LOT MENTAL AGONY APART FROM WASTAGE OF TIME TO FIRST GET THE PREMIUM NOTICES AND THEN TO DEPOSIT THE PREMIUM AMOUNTS.
THE FIRM ING VYSAY LIFE INSURANCE IS DOING JUST LIP SERVICE . THERE IS POOR RESPONSIVE NESS. I WOULD ALSO LIKE MY COMPLAINT TO BE BLOGGED SO THAT OTHER UNSUSPECTING CONSUMERS ARE MADE AWARE. I HAVE ALL THE PROOFS OF MY CORRESPONDENCE WITH THE FIRM
IT TOOK A LOT OF TIME TO RECONCILE THEIR RECORDS.
THE SERVICE OF THIS ORGANISAITON ING LIFE INSURANCE AND ING VYSAY BANK IS ABSOLUTELY SHODDY AND DEFICIENT. IF THIS IS WHAT THEY DO IN DEALING WITH DEALING WITH PREMIUM IT IS SCARY TO THINK HOW THEY DEAL WITH CLAIMS
RAJNISH KWATRA
32/40, WEST PATEL NAGAR
NEW DELHI-110008
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I will give the details of Cheque and dropped date 2maro
K.nageswara Rao
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