[Resolved]  Ing Vysya Life Insurance — NON INITIATION OF ACTION ON ANY REQUEST

Address:

Bangalore, Karnataka

I have a life policy with ING Vysya -Policy No 00207116 from 2006. I had assigned this policy in favour of AMM Foundation for a loan scholarship they had provided to my daughter for studies abroad. I have repaid the loan and the lender AMM Foundation has written to ING Vysya Life Insurance several months ago to cancel the assignment made in theri favour and reassign the policy to the holder (me). In spite of follow up, the company simply does not even reply. Nor does it come out with what its problem is in reassigning the policy. What a company! what a great customer service! State run companies excel in comparison though we tend to say that public sector undertakings do not bother about their customers. I hope that ING Vysya Life Insurance, inspite of its ING tag, does not turn out to be hole in the wall company simply pocketing all the premia paid and does a disappearing act when the funds run out!