To,
The Head Service Manager,
INTEX TECNOLOGIES INDIA LIMITED,
Sub : - “ TROUBLE TO CUSTOMERS AND SPOIL THE
BRAND NAME "
Dear sir,
I am an old Intex Customer I used your UPS, DESKTOP and other electronic devices. I have strongly trust and belief in your brand and quality.
I had purchased INTEX Mobile model No. IN5050 on 30/10/08 from M/s. Asha Collection – Bhopal .
The charger of my mobile was not proper working and battery was not charged since last two days from 25/03/09.
I am visited at INTEX SERVICE CENTER – MADHURAM, Nehru Nagar Bhopal for rectification of complaint of my charger, The service in-charge Mr. Jitendra Singh was without any testing / checking told me it is OK; but I told battery was not charged then he was pick again charger and told it is damaged. You have to purchase new charger from here.
It is my surprise the service in-charge how to know the charger was Ok / damaged? Without any testing / checking. Because of my both batteries was fully discharged so I am lot of time requesting in front of Mr. Jitendra Singh but he was not ready to any checking of charger and he was strictly forcing for purchase new charger from same shop.
So I ask for replacement of my charger due to non working.
So Mr. Jitendra said “The replacement process is very complicated it is better to purchase new one.
But I told my charger was not damaged if you want to your satisfaction send to the company for further verification he asked courier charges pay by whom ? And I am not sending.
Sir, I am totally fade up and collect distributor contact no. and call to local distributor and describe service people’s behavior, poor service and his intension about purchase new charger but he was suggested to contact only service center I am not risible and he was not responding well.
Sir service center in charge Mr. Jitendra Singh insisting to purchase new charger. And refused service this was not good and intolerable it is very serious matter. The service in-charge not interested to listen me and refuse my request I was again called but he shouting and abused over his counter. So I told I make written complaint to your superior of INTEX about your behavior then he replied "I DON'T CARE" you do my complaint to any one. Same time I given all feed back to MADHURAM Intex distributor but after 30 hours my problem was still pending.
And he was not provided proper service to a valued customer he has forced to purchase new charger from his shop.
Sir I make clear one thing my charger was in physically good condition not having any physically damages. How your service in-charge forcing to purchase new charger?
Sir, I am a heart patient from last ten years and it is very difficult to visit again and again from 12 km away from my residence.
I am also make arrangement for VIDEO COVERAGE of all activity and behavior by INTEX service centre staff with intex customers. If you want to video clip I am ready to provide you.
And I am very fade up from INTEX service center’s attitude. I think complaint is not a proper solution, from my view it is very tansy, wastage of my valuable time and money.
I requesting please immediate change this types of officer from frontline operation or suspend SERVICE CENTRE franchisee.
Sir it is my surprise and shocking about a senior customer care officer behave like this. Details of my connection as below:-
INTEX – IN 5050
IMEI - [protected]
ESN[protected]
I am not having any other charger and since 26/03/09, I face non connectivity with my business associates and my customers.
My legal consultant busy with asses business losses incurred by me due to your poor service, non connectivity and non professional attitude. I and my family face lot of problem.
So please do the needful at earliest within 7 days, otherwise I go to any suitable CONSUMER FORUM or legal assist for my right for the same and mental, money losses and other for the same.
Thanking you.
With regards.
CHANDRA SHEKHAR VERMA.
MIG - 28, A, Sector, Sonagiri,
BHOPAL (MP) 462021.
Mob. No. [protected]
[protected]
CC hard copy to.
(1) Bhopal district Consumer forum.
(2) National Consumer forum.
Aug 14, 2020
Complaint marked as Resolved 
Intex Ltd — cheating in the name of employment
i got a message from these people and they asked to forward the resume. i have forwarded my resume tohrd.call.[protected]@gmail.com and i have received a confirmation mail from the same hrd.call.[protected]@gmail.com and the below are details which they have mailed me
It is our good pleasure to inform you that your Resume has been
selected for our new plant. The Company selected 32 candidates list
for IT, Administration and Production Departments, as well as Company
offered you to join as an Executive/Manager post in respective
department. You are selected according to your resume in which Project
you have worked on according to that you have been selected in
Company. The Company is dealing in IT and Electronics manufacturing
business in India The Company is recruiting the candidates for new
plants in Bangalore and Pune.
Your Appointment Process will held at Company HR - office in Pune –
from 4th August 2009.
You will be pleased to know that Company has advise you in the
selection panel that your Application can be progress to final stage.
You will come to Company HR office in Pune. Your offer latter with
Air Ticket will be send to you by courier before date of interview.
The Company can be offer you as salary with benefits for this post
30, 000/- to 80, 000/- P.M. + (HRA + D.A + Conveyance and other Company
benefits. The designation and Job Location will be fix by Company HRD.
At time of final process. You have to come with photo-copies of all
required documents.
REQUIRED DOCUMENTS BY THE COMPANY HRD.
1) Photo-copies of Qualification Documents.
2) Photo-copies of Experience Certificates (If any)
3) Photo-copies of Address Proof
4) Two Passport Size Photograph
You have to deposit the (Cash) as an initial amount in favor of
Company HRD. Department. for Rs. 5, 850/- through any [PNB BANK]Branch
from your Home City to Company Senior HRD. Account NO [protected]
- Name of Mr. ASHISH SHARMA. This is refundable interview security.
Your offer latter with Air tickets will be send to your Home Address
by courier after receiving the confirmation of interview security
deposited in PNB BANK. Company will pay all the expenditure to you at
the time of face-to-face meeting with you in Company. The Job profile,
salary offer, and date -time of interview will be mention in your
offer latter. Your offer latter will dispatch very shortly after
receiving your confirmation of cash deposited in PNB BANK. We wish you
the best of luck for the subsequent and remaining stage.
The last date of security deposited in bank - 28/07/2009 – TUESDAY.
You have to give the information after deposited the security money in
bank to Company HRD – direct recruitment email ID:
intex.appointment.[protected]@dr.com. Your Latter with supporting documents
will be dispatch same time by courier to your postal address after
recd. Your security deposited confirmation in bank. The interview
process and arrangement expenditure will be pay by Company. Lodging,
traveling and local conveyance actual will be paid by Company as per
bills. The candidate has to deposit the initial refundable security as
mentioned by HRD. If the candidate wants to come with his parents or
friends, the Company will arrange all facilities only for female
candidate. Without scan copy of bank deposit slip your confirmation
will not be accepted.
Thanks
Mr. Vijay Gupta - (Executive - HRD)
INTEX - Technologies India Ltd.
G – 144, Phase - II,
MIDC, Industrial Area,
Near Morya Hotel,
Main Road, Pune
Contact No. - [protected]
Do they think the unemployed youth are fools to take dd and all. It is all the negligence of the governament which repeatedly failed to control such frauds.i request the concerned company authorities take necessary action againt those frauds as early as possible. It is really shame on the part of the company because this is on the very first time which happened. There are many such complaints from the people. I request the comany to take necessary action on such people, if they dont want to provide well an good but dont make them people fool in the name of providing employment as everyone is need of that.please take necessary actions against such frauds.