[Resolved]  IRB — Manner less employees of IRB

Address:Thane, Maharashtra

With all due respect to the company but i am very disappointed with the kind of staff they have employeed at their Thane-Nashik highway, which fall some where close to Kalwa on the way to Kalyan. I travel daily from kalyan to Thane via this Toll plaza, since 2 years i am taking monthly pass regularly. But still they harass for checking toll. even after pasting the pass on the front glass of the car they still pull the iron gate or they will bang the car door or glass. every time 4 to 5 guys are standing to collect toll b ut all of them are careless and blind. due this my car has got 2 dents and once i went and bang in to road block which they used to stop the pleading cars. Please teach or educate the staff how to behave with the citizen. last but not the least they do not have manners to talk to ladies.....when ever my wife drive alone they will unnecessary stop the car and ask for toll even after displaying toll pass on the car windshield.
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Aug 13, 2020
Complaint marked as Resolved 
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