Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

INDIAN RAILWAY CATERING AND TOURISM CORPORATION — Refund of cost of ticket not booked

I TRIED TO BOOK RAILWAYS TICKETS ON INTERNET THROUGH ITCTC ON 11.2.2010 FOR OUR JOURNEY FROM ITARSI TO KOLLAM IN 2644 SWARNA JAYANTI EXPRESS. MY SB ACCOUNT WITH SBI MAIHAR HAS BEEN IMMEDIATELY DEBITED WITH RS.1067 TOWARDS THE COST OF TICKET, WHILE NO TICKET HAS BEEN GENERATEE SHOWING SOME TECHNICAL FAULT.

IF TICKET CULD NOT BE BOOKED, WHY COST OF THE SAME HAS BEEN TAKEN FROM MY ACCOUNT? IF TICKETE IS NOT GENERATED, RAILWAY HAS NO RIGHT TO TAKE ITS COST FROM BANK AND IF TAKEN, THE SAME SHOULD BE REFUNDED IMMEDIATELY. BUT THEY HAVE NOT DONE SO.

NOW I DON;T KNWO WHEN I CAN GET REFUND.

SIR I AM AGENT OFF IRCTC TODAY I BOOK E- TICKIT BUT I LOSS MONEY AND NOT GET MY MONEY BACK TOO MY ITZ CARD SO GIVE ME FAST REFUND BECAUSE OFF I BOOK TATKAL TICKIT ITS URGENT TOO ME JOP JAUNPUR TOO NDLS IS MY TICIT WHICH I WANT IN TRAIN NO2391
DATE[protected] PLEASE SEND MY MONEY BACK IN MY ITZ CARD NO IS[protected]

i m booked one ticket from chennai to newdelhi date of booking 14.08.2011. i m not get ticket. but tkt amount will be charged from my account. so please refer my complaints and refund my amount .

immetiately action please

Dear Sir,

Cstm To Ara, Train No. 2141, Journey Date 03/11/2011, Class 3A, Booking Date 03/11/2011 PNR No. 0, Cancelled Date 03 November2011, Refund Amount Rs 1562, Refund Status : Refund, Receipt No. IRCTC. 4724.[protected], Refund Date :07- Nov - 2011, hai Jab ki aaj 25nd November hai Magar Abhi tak Amount Refund Nahi hoa hai
Bank of Baroda.

REGARD
Hamid Raziur Rahman
Pooja Xerox & Stationery
Cama Road, Andheri (W),
Mumbai - 400 058
Email: [protected]@yahoo.in

CONTACT:- [protected], [protected]

Hello,
This mail is to the complain against one reservation i have made today at ____ pm, the problem i faced is that as soon as i clicked on payment option after giving my debit card detail, instead of ticket booking the session had expired amount of Rs _____ has been deducted from my account but ticket yet not booked. booking ticket details are as follows:

Name age date of journey From To

Sneh Lata Vedi 50 25/5/2012 Ajmer Jn Pune Jn
Nidhi Verma 22 25/5/2012 Ajmer jn Pune jn

Total cost of ticket is -
So please check the same & revert me such amount as soon as possible so that i can make it again as it is on an urgent basis so please do the needful.
Please send me the reference mail for the confirmation.

Thanks

Amount deducted in my account but ticket not booked
I tried but I am unable to generate the Ticket via IRCTC hence I am requesting you to please refund the amount or send the ticket

Total Amount := 248
I had server error each time

pnr no.[protected]; TDR REF NO.ekt[protected]:I had c
ancelld my ticket 3monthsback,I have not received ticket amoun
t.

MY SELF SAURABH JAIN FROM LUDHIANA PUNJAB I BOOKED RAILWAYS BY IRCTC.CO.IN DETAIL :-
Dear Customer, Sorry for the inconvenience.Kindly note that your refund case of PNR No.[protected] has been forwarded to CCM/ECR Railway on 10-Mar-2012 .We have already issued Reminders on 18-Jul-2012 and 20-Feb-2013 and 20-Mar-2013 to concerned railway to chase up the case.But despite reminders refund is yet to be received from the concerned railway.Now we have sent another reminder on 15-May-2013 with all the papers pertaining to your refund case to concerned railway to chase up the cases. As soon as refund, if any, received it will be credited to your card account.
With regards,
TDR TEAM
LAST 15 MONTH UP SIDE MESSAGE SEND IRCTC & TDR TEAM PLEASE REFUND MY AMOUNT AS SOON AS URGEND

SAURABH JAIN
[protected]
LUDHIANA

Dear Customer, Sorry for the inconvenience.Kindly note that your refund case of PNR No.[protected] has been forwarded to CCM/ECR Railway on 10-Mar-2012 .We have already issued Reminders on 18-Jul-2012 and 20-Feb-2013 and 20-Mar-2013 to concerned railway to chase up the case.But despite reminders refund is yet to be received from the concerned railway.Now we have sent another reminder on 15-May-2013 with all the papers pertaining to your refund case to concerned railway to chase up the cases. As soon as refund, if any, received it will be credited to your card account.
With regards,
TDR TEAM

Pnr-[protected].tax[protected].dt[protected]booking.doj[protected]

PNR [protected].TAX[protected].DT OF BOOKING[protected].DOJ[protected].E-TIKET, 3AC.WL74.75.76 NOTCONFORM .LIKIN AJTAK REFUND NEHI HUA

IRCTC KA KOI ANSWER NEHI.

i made ticket from irctc on 22.7.2014 jodhpur to delhi and delhi to jodhpur id no. [protected] pnr no. [protected] and id no. [protected] pnr no.[protected] but bank deduct 392.[protected].[protected].[protected] please refund one amount Rs. 392.49. i sent email on [protected]@irctc.co.in but bounse and i sent fax on 31.7.2014 but not response. my email address [protected]@cazri.res.in mobile no. [protected]

Dear Sir

i am book a tatkal ticket in 2/06/2014 and the one ticket is confirm
and 2 ticket is waiting list. and sir the second ticket is noT confirm
then i fill the TDR FILE BUT I AM NOT GET ANY AMOUNT OF MY WAITING
TICKET 2 AND HALF MONTH HAS BEEN PASS OUT. PLEASE TELL ME MY STATUS OF TDR
STATUS AND HELP ME FOR MY AMOUNT MY PNR IS [protected].
i also attch the ticket

SIR, TODAY I WAS BOOKING MY TICKETS FROM MOKAMA TO KOLKATA BUT TICKET WAS NOT BOOKED BUT AMOUNT IS DEBATED WITHOUT SENDING ANY MSG OR SMS SO KINDLY I REQUEST U TO CHECK THE DETAILS AND RETURN TJE MONEY ASAP.
Thanx sir

I have cancelled ticket but not refung my amount in my account.sso plz quike transfer my amount.

PNR NO. [protected] TRAIN NO. 19116 Cancellation ID: [protected] I have cancelled ticket but refund amount not credited in my bank account so please refund the amount as soon as possible.

Hi i have used IRCTC to e book ticket from nagpur to surat on 18 june 2015 & transection id [protected].But i have not PNR Numbers and amount Rs.783 has been deducted from my account.I need the refund for the same.my Account No.[protected] SBI KALIKIRI Andhra Pradesh.Name :RAVI INGALE, CELL NO.[protected], [protected]@gmail.com

Dear sir,
I have booked my tatkal e-ticket on 23rd june 2015 for new delhi to Mumbai on sleeper class ..birth preference.My money has deducted from my CORPORATION BANK AC debit card the money is also get deducted from my account.

But unfortunately the ticket and pnr no.is not generated...at irctc site its shows payment requested only
sir, please consider my complaint and please refund my money immediately THANKING YOU!

TRANSICTION ID: [protected]
EMAIL ID:[protected]@gmail.com
MOBILE NO:[protected]

IRCTC — Refund for cancelled ticket

I have cancelled 2 tickets on 3rd May and the refund status is sent_to_bank since days. The refund ids are [protected] & [protected]. When will the amount of 960 be refunded ? -Swagata Mukherjee

online ticket

hello sir i book my ticket today online bur when payment is clear ticket was not displayed and showing error. please tell me what should i do now i do not get pnr number also please help me.

changed my email id

changed my mail id for account

Error says Click Submit button again and again

Hi team, This site is just so frustrating..whenever i click on train on train class, it says click on submit button again and again even if i click it a 1000 times. Kindly fix this bug asap.

Transaction done and ticket not booked

transaction Id [protected] from Bareilly(BE) to NDLS Train no. 12391: State bank has transferred money from my account to irctc but the ticket is not booked. It is showing failed transaction. Please return my money .

testdub

test

ticket not booked but money deducted

I have booked 2 ticket on 30.10.2014 at 8.20 a.m. From my bank a/c money has been debited but ticket is not booked. Transaction No.[protected]. Please refund the money that was debited through SBI net banking as soon as possible.

[protected] transaction id ye ticket book hua he lekin pnr status nhi aaya or refund bhi nhi aaya mobile no.[protected]

Sir,
I booked ticket on[protected] for my journey from Bhubaneswar to Howrah and my date of journey is[protected]. Accordingly Rs. 782.30has been deducted from account and transaction no:- "OTHPG[protected]IRCTC ticketing"
But by surprised IRCTC has mentioned my transaction has failed and failed tran. No- [protected].
Therefore I request your honour that amount of Rs.782.30 may be refunded to my account as early as possible.

Thanking you
with regards
S.B.Dey
Executive Engineer.
CPWD, Bhubaneswar

Mob- [protected], e-mail Id- [protected]@yahoo.co.in

I booked a train ticket. but the transaction was failed many times. i did not receive a refund for 1 failed transaction yet. i booked my tickets on 29 march 2019 . There is no refund status in mh account on irctc. kindly help me with the same

when our waitlist e ticket gets utomatically cancelled on preparation of chart. why dont we get the full refund of the amount paid at the time of booking. why is the money deducted.

I have posted my doubts above. kindly reply me at the earliest. mail id- [protected]@gmail.com.
please tell me how to avail refund for the failed transaction of a train ticket.

irctc ticket booking — withdrawn my account one more time

I AM BOOKING TICKET FOR IRCTC ON 18/05/2012 BUT SERVER IS ERROR AT THE TIME OUR BANK WAS WITHDRAWN MY ACCOUNT FROM MONEY MY ACCOUNT NUMBER [protected]. BUT IRCTC REFUND MONEY ON 22/05/2012. KINDLY SETTLE MONEY RS. 716/- FROM OUR ACCOUNT.

18/05/2012 I AM TICKET BOOKING FROM IRCTC BUT SERVER WAS ERROR. AT THE TIME MY ACCOUNT WITHDRAWN MONEY FROM OUR BANK. TWO TIMES WITHDRAWN MONEY BUT ONE TIME TICKER BOOKING. IRCTC REFUND MONEY OUR BANK. TOLL FREE NUMBER ALSO COMPLAINT REFERENCE NO. IS 6370869. MY ACCOUNT NUMBER [protected]. WITH DRAWN MONEY Rs.716/-. KINDLY REFUND OUR MONEY FROM ACCOUNT.

PLEACE KINDLY I REQUEST FOR REFUND OUR MONEY. EARLY.

axis bank was no responce pleace take our complaint imetiately my account no [protected]

IRCTC REFUND OUR MONEY 22/05/2012. BUT OUR BANK (AXIS BANK ILANJI -623) ACCOUNT NO. [protected], NAME ; MAHALINGAM NOT REFUND IRCTC HER ANSWER FROM MY BANK. THIS IS CORRECT TRANSACTION ABOUT TELL ME. PLEACE KINDLY REQUEST OUR MONEY REFUNDED IMITIEATLY. TICKET BOOKING DATE 18/05/2012 ONE TIME BOOKING TWO TIMES MONEY WITHDRAWN. MY IRCTC LOGIN ID kumar3045

18/05/2012 I AM TICKET BOOKING FROM IRCTC BUT SERVER WAS ERROR. AT THE TIME MY ACCOUNT WITHDRAWN MONEY FROM OUR BANK. TWO TIMES WITHDRAWN MONEY BUT ONE TIME TICKER BOOKING. IRCTC REFUND MONEY OUR BANK. TOLL FREE NUMBER ALSO COMPLAINT REFERENCE NO. IS 6370869. MY ACCOUNT NUMBER [protected]. WITH DRAWN MONEY Rs.716/-. KINDLY REFUND OUR MONEY FROM ACCOUNT.

IRCTC REFUND OUR MONEY 22/05/2012. BUT OUR BANK (AXIS BANK ILANJI -623) ACCOUNT NO. [protected], NAME ; MAHALINGAM NOT REFUND IRCTC HER ANSWER FROM MY BANK. THIS IS CORRECT TRANSACTION ABOUT TELL ME. PLEACE KINDLY REQUEST OUR MONEY REFUNDED IMITIEATLY. TICKET BOOKING DATE 18/05/2012 ONE TIME BOOKING TWO TIMES MONEY WITHDRAWN. MY IRCTC LOGIN ID kumar3045

IRCTC REFUND OUR MONEY 22/05/2012. BUT OUR BANK (AXIS BANK ILANJI -623) ACCOUNT NO. [protected], NAME ; MAHALINGAM NOT REFUND IRCTC HER ANSWER FROM MY BANK. THIS IS CORRECT TRANSACTION ABOUT TELL ME. PLEACE KINDLY REQUEST OUR MONEY REFUNDED IMITIEATLY. TICKET BOOKING DATE 18/05/2012 ONE TIME BOOKING TWO TIMES MONEY WITHDRAWN. MY IRCTC LOGIN ID kumar3045
18/05/2012 I AM TICKET BOOKING FROM IRCTC BUT SERVER WAS ERROR. AT THE TIME MY ACCOUNT WITHDRAWN MONEY FROM OUR BANK. TWO TIMES WITHDRAWN MONEY BUT ONE TIME TICKER BOOKING. IRCTC REFUND MONEY OUR BANK. TOLL FREE NUMBER ALSO COMPLAINT REFERENCE NO. IS 6370869. MY ACCOUNT NUMBER [protected]. WITH DRAWN MONEY Rs.716/-. KINDLY REFUND OUR MONEY FROM ACCOUNT.

I

IRCTC/Online Ticket Booking — Unethical behaviour

Money got withdrawn from my account but i didn't got booking done. And no pnr. Iam angry with this situation. Please give my money back. My transaction id is [protected]

I tried to book tatkal tickets since 11am... It displays an error stating that only 2 tickets per IP & enclosed scrn shot. But i booked none...

Very true. The website doesn't function at all during Tatkal hours. It is not designed to support user traffic. The website throws login errors how much ever time we try. Its really frustrating that we have such pathetic website for Railway bookings.
The captcha is not readable at all during Tatkal hours. Purposefully designed to avoid users logging in.

sir while i was travelling by 9708aburoad to ahmedbad in
arvalaravli exp.on[protected]in s9 coachmy travelling authority no.is646560.i have placecd an orderof dinner but dinner not served to me till ahmedbad.at ahmedbad platform i met pantry manager kujbihari tiwariand explain to him this incident but he did not show any regretts when i demanded complaint bookhe rudely turn it down and said he dont hav complaintbooklodge your complaintelsewhere.the9708aravliexpreachedat ahmedbad at 2315and all restaurant were closed. i face great difficulty to find food my contact no.is[protected]

i had a same experience on sabari express to hyderabad

IRCTC — Ceducted Extra commission Money

As Details given below, Booked tickets on the below mentioned date and on next day of the ticket booking extra money as commision was taken from my SBT account without my authorization.. kindly do the needful to prevent any such incidences in future and to return m unnecessarily deducted money...
so please take necessary action


16-Nov[protected]Nov-2010) TO TRANSFER
INB IRCTC_GROUP Railway tkt booking [protected]IG33576382 TRANSFER TO [protected] INDIAN RAILWAYS CATERI 47.00

17-Nov[protected]Nov-2010) TO TRANSFER
INB Commission of IG[protected] IG33576382IG33655012 TRANSFER TO [protected] COMMISSION ACCOUNT INB 10.00


with your
faithfully
suma balakrishnan

IRCTC — Not able to login to the internet portal @ 8:00 AM.

Hello,

IRCTC has provided the option to take a tatkal train tickets in their portal, to book such tickets we have to loging @ around 8:00 AM. If we try to login @ 8:00 AM any day to book the ticket. It never login and always we get "page can not be displayed" error message. If they can not provide the service then they directly highligh/anounce in the page that "Tatkal ticket can not be booked during 8:00 AM to 9:00 AM. Please save your valid Time". I believe concern authorities are working on this and public will get some remedy.

It looks like a Lucky Draw.

I hope this problem will resolved soon.

Best Regards,
V.Govindarajan

I also face same problem. Such facilities are only for some good announcement in rail budget.

If you are able to book tatkal online than railway ke agent aur babu log to bechare bhuke mar jayenge.

My friend we are indian citizen!!! Tamasha dekho!!! Taali bajao Aur aage badho.

100 mein se 80 baiman phir bhi mera bharat mahan.

IRCTC — NOT GETTING BOOKED

HI SIR,
NOW I TRIED TO BOOK TICKET IM 6107-CHENNAI -MANGALORE EXPRESS.I GAVE THE CARD DETAILS AND GIVE SUBMIT....THE FOLLOWING PAGE REDIRECT TO THIS COMPLAINT FORUM....PLS HELP ME OUT

IRCTC — plan my ticket not opening

My plan ticket page is not opening on agent login site of irctc site

Webpage has expired

Most likely cause:
•The local copy of this webpage is out of date, and the website requires that you download it again.

What you can try:
Click on the Refresh button on the toolbar to reload the page. After refreshing, you might need to navigate to the specific webpage again, or re-enter information.

More information

IRCTC — not getting ticket

sir ,
i was made a ticket on 6 sep 2011 through debit card . my account balance is decrease but ticket is not done.

Same is the case with me too, site is unavailable error thrown after clicking make payment option. Again i tried for booking and it showed that "you are permitted only two transactions between 8 AM to 10 AM per IP address/user ID". Not sure how come this much buggy code released by IRCTC. Please resolve this at earliest, otherwise it will help only the agents.

Thanks
Tulala

Sir,
I couldn't booked even general quota tickets same error found.
Please solve this problem.




Regards
Randhir

Hi,
In all the companies system are networked in LAN and using proxy only companies allow to access the internet.
Now IP address will be same for whole office and if any 2 tickets are booked using office internet then no body else is allowed to book the ticket.
Just now i opened machine and tried to book the ticket, but this message is coming again and again.

Hi,

I am not able to change date of journey under plan my travel in irctc. As soon as I click on the calender to change date i get an error message 'Please enter date in valid DD/MM/YY format'. I am getting this error in following browsers :Internet Explorer, Google chrome and Mozilla Firefox.Please suggest what can be done.

PFA screenshot of same

I am also facing the same problem. I have not booked any tickets on IRCTC in last 1 month and it is still giving message that I can book only 2 tickets between 8:00 and 10:00 am. Why don't Govt. check the quality of projects that they outsource to some ** companies who take no responsibility whatsoever of this sort of buggy code and inconvenience to the public.

I am not able to change date of journey under plan my travel in irctc. As soon as I click on the calender to change date i get an error message 'Please enter date in valid DD/MM/YY format'. I am getting this error in following browsers :Internet Explorer, Google chrome and Mozilla Firefox.Please suggest what can be done.

Please give me any suggestions.

I am not able to change date of journey under plan my travel in irctc. As soon as I click on the calender to change date i get an error message 'Please enter date in valid DD/MM/YY format'. I am getting this error in following browsers :Internet Explorer, Google chrome and Mozilla Firefox.Please suggest what can be done.

Hi,

I am not able to change date of journey under plan my travel in irctc. As soon as I click on the calender to change date i get an error message 'Please enter date in valid DD/MM/YY format'. I am getting this error in following browsers :Internet Explorer, Google chrome and Mozilla Firefox.Please suggest what can be done.

Hi
I also have the same problem, am trying to book Tatkal tickets from my personal IRCTC ID, but error is coming which says "You are Permitted only 2 transactions between 8 AM to 10 AM per IP address/user ID".

You are Permitted:
1) Only 2 tickets between 08:00 Hrs to 10:00 Hrs per User ID.
2) Only 2 tatkal tickets between 10:00 Hrs to 12:00 Hrs per IP Address.
3) Only 2 tickets between 10:00 Hrs to 12:00 Hrs per User ID.

I have not even booked single ticket between 8 to 10 even not within a week.

looking for a solution.

Hi
I also have the same problem, am trying to book Tatkal tickets from my personal IRCTC ID, but error is coming which says "You are Permitted only 2 transactions between 8 AM to 10 AM per IP address/user ID".

You are Permitted:
1) Only 2 tickets between 08:00 Hrs to 10:00 Hrs per User ID.
2) Only 2 tatkal tickets between 10:00 Hrs to 12:00 Hrs per IP Address.
3) Only 2 tickets between 10:00 Hrs to 12:00 Hrs per User ID.

I have not even booked single ticket between 8 to 10 even not within a week.

looking for a solution.

I am not able to change date of journey under plan my travel in irctc. As soon as I click on the calender to change date i get an error message 'Please enter date in valid DD/MM/YY format'. I am getting this error in following browsers :Internet Explorer, Google chrome and Mozilla Firefox.Please suggest what can be done.

HI,
I am trying to book Tatkal tickets from my personal IRCTC ID through my PC, but error is coming which says "You are Permitted only 2 transactions between 8 AM to 10 AM per IP address/user ID"

Surprisingly the error statement is completely wrong as i have not booked 2 tickets between 8 to 10 even not within a week.

Kindly help how to avoid this kind of issues.

Thanks,
Pavan

HI,
I am trying to book Tatkal tickets from my personal IRCTC ID through my laptop...

Error Details
You are permitted only 2 Tatkal Tickets between 10:00 AM to 12:00 PM per IP Address

thank,
Gp

The above question is not for Tatkal or normal bookings,
Its showing message like the above, when we are booking on the 60th day of advance booking i.e Last day(60th day)of advance booking

A strict booking system between 8 to 10 hrs. has been introduced at e-ticketing website of IRCTC for preventing fraudulent booking, permission of two ticket booking between 8 to 10 hrs. per user ID and only two booking of tatkal tickets will be permissible between 10 to 12 hrs.

If passengers will try to book tickets above this quota, a message will be shown as follows...

"You are Permitted:
1) Only 2 tickets between 08:00 Hrs to 10:00 Hrs per User ID.

2) Only 2 tatkal tickets between 10:00 Hrs to 12:00 Hrs per IP Address.

3) Only 2 tickets between 10:00 Hrs to 12:00 Hrs per User ID".

Hi
I also have the same problem, am trying to book normal tickets from my personal IRCTC ID around 8:30AM only one ticket i am booked and second ticket i am facing problem error is coming which says "You are Permitted only 2 transactions between 8 AM to 10 AM per IP address

Please any solution is there or only one ticekt we are able to book between 8 AM to 10 AM.

Thanks

very true i am also facing the similar issue.
I have booked my last ticket 10 days back but it is not allowing me to book my returning ticket giving the same error" You are permitted only 2 ARP Tickets between 08:00 AM to 10:00 AM per IP Address"

Annoying experience with IRCTC site.

Though the server performance has improved. In the name of strict controls, some new innovative bugs have been introduced in the system to maintain the annoyance levels with public services.

Getting the following message without having booked the ticket.

You are Permitted only 2 transactions between 8 AM to 10 AM per IP address

last time i booked ticket on 60th day then there was no error

but this time it is showing the same error "You are Permitted only 2 transactions between 8 AM to 10 AM per IP address/user ID"

Hi IRCTC,

While booking ticket between 8 to 10am even for advance booking, i m not able to book ticket. I am facing lots of inconvinence. please resolve it ASAP. getting error message "You are permitted only 2 ARP Tickets between 08:00 AM to 10:00 AM per IP Address".

Regards,
Priyaranjan

What the hell is this ? yar, I have not even booked single Tatkal Tickets till date, and yet I am getting "You are permitted only 2 Tatkal Tickets between 10:00 AM to 12:00 PM per IP Address" message. Looks like railways babus and higher authority are hand in globe and thus they are not taking care of such complain from users. If online either they should declare that online tatkal is allowed or else completely stop this service, atleast our precious time will be saved.

sir i m booking a ticket on 8:30am but there was showing


You are permitted only 2 ARP Tickets between 08:00 AM to 10:00 AM per IP Address


what can i do plz
tell me as soon as possible.

WHY ONLY YOU ARE GETTING ERROR while doing booking.

REASON :- Remember Below points.

If many users are sharing same IP-Address, then 1st lucky person doing booking for 2 General/Tatkal tickets will be allowed to get ticket for that IP-Address. Any person trying to book once 2 General/Tatkal ticket are booked will surely receive error as 'You are permitted only 2 ARP Tickets between 08:00 AM to 10:00 AM per IP Address" because other person already booked before you.

Now the question will come, how users are sharing same IP-Address ???????
Answer,
1) If you are trying to book ticket from Corporate company or from office there is a very good chance that all the employees will be sharing same IP-Address. This is because company uses proxy to connect to Internet.
2) If you are trying to book General/Tatkal ticket from home, and getting error as above, then issue is with your Service Provider(he is providing you the Dynamic IP-Address). Like MTNL provides same IP-Address to many users.You need to check with your service provider or try to login and book from your mobile IRCTC app, if you are successful able to book from mobile, then surely you dont have issue with your ID, its the issue with Service provider. CALL service provider and ask for static IP address else change your service provider.

Also when you say 2 Ticket, what does that 2 ticket means ?????? does it mean that if you have 4 members in your family then only any 2 can travel ????????????????? if you are thinking that then your wrong.

1 General Ticket means 6 person booking per PNR. So 2 General ticket means 12(6+6) person booking for that day.
1 Tatkal Ticket means 4 person booking per PNR. So 2 General ticket means 8(4+4) person booking for that day.

Hope above explanation will solve many of your doubts and perception about General/Tatkal ticket booking queries.
Please let me know for any doubts

I am trying to book Tatkal tickets from my personal IRCTC ID, but error is coming which is"You are Permitted only 2 transactions between 8 AM to 10 AM per IP address/user ID"

but the error statement is completely wrong as i have not booked any tickets between 8 to 10 even not within a day.

This is happening for all the users which i have discussed with. Kindly resolve at the earliest as this is only benefiting the agents .


and also one concern that please provide Captcha which is easily understandable.


Regards,
Prakash

I am facing the same error even I haven't booked any tickets(Not even general) yet for the current day. This site is really a crap, please ensure to look forward on consumer complaints, if you don't even respond/fix the issues why to maintain this site.

Hi,

I am trying to book ticket from IRCTC from my anriod phone( Through google chrome ) with my personal User ID and I also face the same error " You are permitted only 2 Tatkal tickets in between 10 to 12 PM per IP address". I am using Airtel connection, is my provider share the IP address in mobile connection also.

Pleas help me ...

Regards,

Tipu

This is the reply i got from ADRM Guntur:
" Internet Service Provider provides internet services to multiple users on shared IP address(Dynamic IP) . When some other user has already booked two tatkal tickets from the same IP before your attempt, then such message is displayed.
Further, dynamic IP's are subject to change without any notification/ intimation from ISP . It may be appreciated that IP address check has helped in preventing multiple bookings from same office complex/Internet cafe etc . This also helps in facilitating booking by genuine users and preventing bookings from commercial gains. "

Being Technical person I faced same problem that

"You are permitted only 2 Tatkal Tickets between 10:00 AM to 12:00 PM per IP Address"

I thought why this message is displayed while I haven't book any ticket since last 3-4 days.

Conclusion: I was trying to book ticket using my office Network ( single Internet shared across many people) Every Internet connection has unique public IP so in my scenario 200 Computer behind 1(single) public IP of Internet out of those user has booked ticket hence it will not allow me to book using same Internet IP.

Users who are using Cable Net may face same problem..

It is good steps from IRCTC to reduce the agent booking, but you may be victim of situation like me ..

Solution : use dedicated Internet Like Mobile shared / datacard etc..

Ask you internet service provider like for eg BSNL etc for a separate IP address so that you can book the ticket because you would have a unique IP address which no others would have . Thats the solution for it . But, internet service provider may charge you for the separate IP address . If you did not have a separate IP address, then, you are the one among several users of the internet service providers with same IP address . In google.com, search my IP address to know you IP address .

Ask you internet service provider like for eg BSNL etc for a separate IP address so that you can book the ticket because you would have a unique IP address which no others would have . Thats the solution for it . But, internet service provider may charge you for the separate IP address . If you did not have a separate IP address, then, you are the one among several users of the internet service providers with same IP address . In google.com, search my IP address to know you IP address .

same problem me.. what is solution You are permitted only 2 Tatkal Tickets between 10:00 AM to 12:00 PM per IP Address

Yes I am getting the same error saying "You are permitted only 2 Tatkal Tickets between 10:00 AM to 12:00 PM per IP Address" where I have not booked any ticket from my machine since days.

Wot the hell ???? I am also getting the same error "You are permitted only 2 Tatkal Tickets between 10:00 AM to 12:00 PM per IP Address". As per the reply which other users received. I have tried refreshing the IPs and changed internet connection too. But every time I am getting the same silly message.
The railway should think about and do something to remove this glitch. Else nothing has changed. Again we have to contact those agents and get charged double the actual price.
Nothing has changed in Indian Railways... Quit Disappointed !!!

Hello, the problem can be solved :-

1) don't login your irctc account the day you want to book tatkal ticket """EARLIER """ to the reservation time (for ac 10-11 & for sleeper 11-12).
2) the modem should be off the last night of reservation day .
3) pre plan your train and all, that day login sharp at the timing and do that in a first go ?

Desi jugaad till the appropriate steps are not taken by department on maintaining the site.
For more helps do write me on twitter :- @rajkiransaini92

What the hell. IRCTC harassing innocent people in order to prevent touting. I haven't book any tatkal ticket still it shows "you are permitted only 2 tatkal tickets between 10 am to 12 pm''.
Improve yourself 'IRCTC'.
Regards,
An innocent citizen trying to book tatkal ticket in an emergency

Irctc does not even deserve a one star for the services its providing from many years. changes seem to be virtual. No one understands what happen behind the scenes.
Exactly the same message - "You are permitted only 2 Tatkal Tickets between 10:00 AM to 12:00 PM per IP Address" I got when I logged into IRCTC in laptop (connected to broadband wifi) right at 10:58 to book a sleeper tatkal ticket. I have not booked any ticket with my personal ID since many months. Only thing I did was tried to check General ticket with the same ID on mobile app over 3g however during 8-12 its not allowed to use mobile app. Then I re-logged in to end up with tatkal status in WL21. :( Then I booked General sleeper ticket within the same login session with a WL of 68, which was quick and flawless.
Its quite annoying when you have to book train tickets for your elders who are not comfortable with long journeys in bus and you end up booking a general ticket in waitlist. God or IRCTC auditors would only know where the 2 Tatkal tickets get booked from my IP.

I am having a problem booking a ticke. It says 'Only two tickets are allowed per ip address between 10 to 12 pm. The problem is continuing since 2014 to 2016. I had to book a ticket but this error just ruined it all. I have not booked any ticket since last 2 years!!. So i got to know it of today only by the url 'http://www.consumercomplaints.in/complaints/irctc-ticket-not-getting-booke...⇄
. Please do reply me. I have tried changing my i.p. address by changing my phone and laptop. Firstly i used an laptop then two different mobiles. So there can not be any chance of same i.p. address.i could not book my ticket. This is very annoying.

You are permitted only 2 Tatkal Tickets between 10:00 AM to 12:00 PM per IP Address this error come sir what i do pls help.

hello
i wanted to book tatka ticket today but error is coming that only two tickets permitted per ip address betwwn 10 to 12 hrs but i not book any tickets since months irtc is fooling people and favoring agents this is a scam irtc rail ministry should address the issue.

suspended user

my a/c " jgupta15" has been suspended with "no option of reactivating it", talked to customer care, you can't open a new account with same mobile no., are we staying in banana republic

some one, in authority, should do something

Refund of debited money to my bank A/C (e-tkt not issued)

I had e-tkt booked on 21/07/2014. Tkt not issued but money debited from my Axis Bank A/c. Still deducted money is not refunded.

The telephonic customer care is not good at all.

They try their best to avoid answering queries either by keeping on hold for a long time or saying that they are transferring the line to someone which does not get connected at all. I called from Mumbai to Delhi customer care twice and the same thing happened. I lost quite some money on STD call due to being kept on hold for 15 minutes each time. Very pathetic

NOT ABLE TO BOOK TATKAL, PREMIUM TATKAL TICKET. Its frustrating...

I have not booked or entered any passenger information, as I clicks on 'Book Now', it's giving error message

"You are permitted only 2 Tatkal Tickets between 10:00 AM to 12:00 PM per IP Address"

I thought it's happening with my userId, so I tried same with my colleague userId. But same error message getting.

Sir, maine koi bhi ticket book nahi kiya tha between 8 to 10 Am, mai jab book karne ja raha tha login kiya ek train me check kiya seat available tha jaise hi book karne gaya likh ke aa gaya ki error, you are permitted only 2 Arp between 8 to 10 Am per ip address.
Please resolve this problem as soon as possible. Thanking you
Your Sincerely
Masukh

Hi
I also have the same problem, am trying to book Tatkal tickets from my personal IRCTC ID, but error is coming which says "You are Permitted only 2 transactions between 8 AM to 10 AM per IP address/user ID".

You are Permitted:
1) Only 2 tickets between 08:00 Hrs to 10:00 Hrs per User ID.
2) Only 2 tatkal tickets between 10:00 Hrs to 12:00 Hrs per IP Address.
3) Only 2 tickets between 10:00 Hrs to 12:00 Hrs per User ID.

I have not even booked single ticket between 8 to 10 even not within a week.

looking for a permanent solution.

Best Regards,
Nagaraja B Sagar

No-one will do nothing to fix the issue. Dont waste your time and efforts. this problem is for years now and many have this issue. they told your service provider, you are using public internet all bogus explanations.

many tried with their private/ mobile network and getting same error.

RAILWAY AUTHORITY AND TECHNICALS ARE ALSO BOGUS AND DONT CARE EXCEPT MAKING MONEY

Dear sir
I have a login problem in irctc .co .in. It shows my username and password is invalid . my username is sidhulatha. i have booked my tickets and i have to take the print outs at the earliest ie (on 31st jan ).So i request u to help us and oblige.

my mail id [protected]@yahoo.com
my mobile no. [protected].


sudarshan.

u r entering wrong pwd. Click forgot pwd and change it.

we are doing that but it is asking question -what is your pets name, but i dont remember .so pls let me know what to be done.it also says that login password is sent through my mail .but i havent received any mail ..i will appreciate i[censored] guide as soon as possible.

when u cant help us y is this site for .sorry to say irctc is v.irrresponsible

IRCTC — login problem

I m not able to login with my id on irctc .I applied for the password but i have not got it yet.please help me out.

I have created an account in IRCTC with the user name 'hari_1518' and I got activation mail as follows:
User id: hari_1518
Password:huc135
I am trying to log in with this password but I can't, It shows invalid user name or pass word.
Please, help me.
My Email id is : 'haritha.[protected]@gmail.com'
phone no : +91-[protected]

When I open irctc site site will open but not open e.tkt option, only option come i tkt that also not open ms,

My ID is registered & password is forgot, i have mentioned forgot password then asked me to your ID is de-activated.

My User ID is MANESHR & mail id : manesh.[protected]@yahoo.com.

My registered cell no.: +91 [protected]

I am unable to login my irtc site it shows my user id and password in valid.my user id is JAYAPRAKASHAN and password is INDRANEELAM. pleace help me in this matter.my phone no is [protected]. my mail id is [protected]@gmail.com.

sir,
i'm sourabh upadhaya ...i'm a student ...
i'm unable to find our passward ...
please give me some tips to find it

sir,
i booked a ticket a month before on guruvayur exp(Chennai-Ariyalur). the ticket was confirmed that time and i got the confirmed seats on coach number D4.But, on my date of traveling there was no name in the chart, i was standing all through and some one with the same sat number is sitting there..how is this possible that 2 persons got tickets for the same seats really funny..stupidity...Please work on this and give me a reply..and i alert all please be very careful when booking ur tickets.

my reference number [protected].

mobile no. [protected]

You Were Trying To Use sbidebitcard Payment Gateway And The Transaction CouldNot Proceed Due To NOT CAPTURED.

We regret that the payment for the transaction under reference no. XXXXXXXXXX was not authorised by your bankers and hence we are not in a position to process the booking.

I made an e ticketon the name Ankur Shrivastava in train no.12186 from rewa to bhopal on 21 april 2011 morning by internet but it showed processing for near about one hour but the ticket was not sent to me.besides it 275 rupees were deduced from my UBI account & my transiction id was 4061320 . So I want my reservation confirm and also want message and confirmation detail on my mobile through message and on mailbox through e-mail.

Dear sir/ Madam,

I have book a ticket from irctc and payment done by sbi atm/ debit card for irctc reservation which failed between process and send me a SMS by sbi which is dedication of balance. Now what should I do. Help me. I want my reservation as my dedication has already been done

I had been reserved my e-ticket through irctc from new delhi to new boangaigoan in train no 12424 dibrugarh rajdhani exp for AC-3 tier dated 9 feb 2013.
At the time of booking my ticket status was WL6 & WL7 but before 2 days of journey it was confirmed and so I cancelled my ticket for the date 10 Feb 2013. But when I checked for the seat no. and coach no after chart preparation it has shown again WL6 & WL7. In this way I have no ticket to perform my journey and it is one type of harassment by the IRCTC or indian railway that after confirmation of a ticket it has again in waiting list. As a consumer I want to case a file but i dont know that against whom and how I have to file a case. please guide me if possible at my email address [protected]@yahoo.co.in

Dear Sir, I am very much sorry to inform you that i had been in queue early in the morning at 4.30 am to reserve tickets from bandra terminius, my number came by 08:09 hrs, before 2 minutes i called 139 regarding the status it was available 201 by 2 minutes i am getting RAC and Waiting, my PNR numbers are[protected],[protected], [protected],[protected],[protected], is this is fair we common people waiting on opening day cant get confirmed tickets, how agents get confirmed after 9am, please look into this matter seriously

Completely Agree. Even small companies are able to maintain their sites very effectively. WHY IRCTC IS NOT ABLE TO MAINTAIN THEIR SITE ?