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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 496

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S
sunilpandhi
from Dehra Dun, Uttarakhand
Jun 29, 2012
Resolved
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Address: Uttarakhand

I was booking two tickets from Dehra Dun to New Delhi for train no 12206 ( AC Express ) for 5th July 2012.
The tickets were booked in the name of Anupama Pandhi and Avnash Wahi.
After filling the form and submitting the form the money is deducted from my State Bank Debit Card.
My transaction Id is[protected] for Rs.724/-.
No PNR number has been mailed and the page was REDIRECTED TO YOUR website.
kindly refund my money.
Sunil Pandhi
[protected]@gmail.com
phone- [protected]
Aug 13, 2020
Complaint marked as Resolved 
The following site would be of help

https://www.irctc.co.in/beta_htmls/Alerts_mone_debited.html

or

Customer Care No.[protected]

Fax no.[protected]

Chennai Customer Care No.[protected]



For Railway tickets booked through IRCTC

General Information

I-tickets/e-tickets: [protected]@irctc.co.in

For Cancellation E-tickets: [protected]@irctc.co.in

For Shubhyatra users: [protected]@irctc.co.in

For Mumbai Suburban Season tickets: [protected]@irctc.co.in

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    S
    ssnrao
    from Visakhapatnam, Andhra Pradesh
    Jun 29, 2012
    Resolved
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    Address: Visakhapatnam, Andhra Pradesh

    Dear Sir/madam

    I had booked the following 2 tickets from Secunderabad to visakhapatnam by tatkal on 25-june- 2012 for the following reason:-


    I had initially booked by
    train no:12806 (Janmabhoomi exp),
    PNR no: [protected] ,
    ACC-
    doj:26/6/2012,
    ( seat no:43)

    However the amount got debited immediately , but ticket was not generated. Neither there was sms confirmation nor email was sent. Infact, i am getting email today for this. ( seat no:43)

    Then, since time is running out and was deparate to get the ticket on the same train, i requested my sister in law to do the booking as my system was slow from her ID and got ticket booked with
    Train no:12806( Janmabhoomi exp)
    PNR no:[protected],
    ACC,
    Date of journey :26/6/12,
    (Seat no:47),
    subsequently i called IRCTC on phone immediately, there was none to help and was advised by customer care to talk to Ticket Examiner on the train or give the ticket to some one and take money.

    In good faith , i asked TT to help, who washed off his hands, saying he cannot do such thing. I now have teh following to ask, why would i make 2 bookings for teh same train and same date and class. I have seen subsequently , railways alloted that berth to some one else . Hence, my request is since the seat to new passenger and railway got 2 ticket fare for teh same seat. I request to you to kindly refund 1 ticket fare in good faith, i have already paid excess money by way of tatkal and there was no way i could have got refund through my user account.
    Appreciate your earliest help in this regard.

    Railways have washed off their hands in this case and made money two times for 1 ticket/seat

    thanks and regards
    S.S.Rao
    [protected]
    Aug 13, 2020
    Complaint marked as Resolved 
    To whom so ever it may concern,

    This mail is in regards to two tickets booked which I have booked on 6-Nov-2009 for the journey on 16-Dec-09 . But till the date of journey onIy one ticket out of two was confirmed. While talking to IRCTC Customer Care Executive I came to know that to claim refund of one ticket I need to undergo their TDR process and by 90 days I will get the refund.

    I have done the process advise by CCE (IRCTC) but till date I have not received the refund it is almost 100 days. Also I have complain them via phones and email but no reply was given.
    Respected Sir/Madam
    This is to inform you that I Jai Prakash Chaubey was being being booked ticket fromTata to Renukut(Train no.8101) on dated 05 Aug 2010 and other ticket Renukut to Tata (Train No.-8102)on dated 06 Aug 2010 But during transaction my transaction did not complete and reduct Rs 301.00 in first case and in second case Rs 226.00 without book ticket. These ticket had been boocked from different user id.I am giving my transaction informatin (05 Aug 2010 POS PRCH[protected],[protected] and 06 Aug 2010 POS PRCH[protected] [protected].
    There for irequest to you please refund my amount shortly.
    Thanking You
    Yours Faithfuly
    Jai Prakash Chaubey
    (Mob No.-[protected])
    [protected]@rediffmail.com Date-08 Aug 2010 T
    Respected Sir/Madam
    This is to inform you that I Jai Prakash Chaubey have been created log in on irctc.co.in my user id is jaihph and my password is [protected], forget password question password is what is your fathers middle name, my dob is 01/05/1985. I am not getting login and I have booked my ticket that day which Pnr No.is [protected] how shall iget the ticket.
    Therefore I request to you please send a meassage about login.
    Thanking You
    Yours Faithfuly
    Jai Prakash Chaubey
    Mob No. [protected]
    [protected]@rediffmail.com
    Pnr Number: [protected], status ,sir i didnt recive any money of cancellation tickets which are 4 tickets,but the status is showing as refunded.but amount is not credited in my account.Please check it off.
    Cancel Refund Status
    S No.. Transaction ID PNR No. Total Amount Bank Reason
    1 [protected] [protected] Rs 5735 SBI Debit Cancelled
    2 [protected] [protected] Rs 1320 SBI Debit Cancelled

    these were cancelled and not refunded...
    sir,
    i have booked two tickets through irctc website and later cancelled it on 16th august2014. The refund date for those tickets were listed as 18th august2014 on my irctc account but till now i haven't received any refund in my bank account.Inspite of repeated calls to the irctc customer care I haven't received any positive response.So, please find a solution to this as the ticket refund amount is 2620 rupees.The details of the transaction are provided below:

    transaction id:[protected]
    pnr number:[protected]
    cancellation id:[protected]
    refund amount: INR 2620
    I had booked Rajdhani train from Ernavalam(ERS) to Vadodara Station(BRC) on[protected], but due to the Gujjar protests in Rajasthan the trains were getting diverted from Panvel and were not touching Gujarat. I had filed a TDR for the same but only got half of the ticket amount .The ticket amount in all cost me 10020 and i was only refunded 4960, i.e half of the amount.
    We have booked a ticket in train no. 08798 durg premium sp from new delhi to raipur for dated 24th april 2014 (pnr no.[protected]). in this train tickets are booked only e-tickets. and once booked tickets can't cancelled the tickets. in meantime railway cancelled this train train due ti insufficient booking. and a new are published in naiduniya daily news paper this train cancelled due to insufficient booking and refund directly in the concering bank a/c.
    it is comlete liabilities of IRCTC to refund immediately because they withdraw the service.
    kindly take the appropiate action and refund the amount in my account with @24% interest


    rajendra kumar bagri
    mob. : [protected]
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      A
      aashishkulkarni
      from Pune, Maharashtra
      Jun 28, 2012
      Resolved
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      Address: Pune, Maharashtra

      Ref : PNR no: [protected].
      No Refund after nearly a month.
      Reason for TDR :
      Irctc confirmed one ticket among family of 5. All other tickets were WL 1/2/3/4.

      I fail to understand the logic of confirming one ticket. The rule does not permit travel on waitlisted e-ticket. The authorities have not responded to my querry.

      Most of the time the querries seem to be answered by unknown( no name or designation is mentioned on the mail response) youngsters in an immature manner.
      Aug 13, 2020
      Complaint marked as Resolved 
      no refunds against cancellation
      Dear Sir,
      I GOT THIS MESSAGE FROM IRCTC.

      PLZ READ CAREFULLY.

      Dear Customer,

      Thank you for using IRCTC’s online rail ticket booking services.

      An amount of Rs.689/- towards the refund for the cancellation done on
      02-Jul-2008for Ticket vide PNR [protected] has been for credited to
      your account. You are requested to please check with your bank regarding the same.
      We regret the delay if any, in crediting back the
      refunds.We solicit your continued patronage to our services,

      Warm Regards,

      [protected]@irctc

      THIS MESSAGE I GOT 9th july 2008. TILL DATE I M NOT GETTINNG MY REFUNDS. THE TOTAL AMOUNT THEY DEBITED INTO CANARA BANK SB ACCOUNT.TILL DATE I M NOT GETTING THE REFUNDS sO PLZ TELL WHOM SHOULD I COMPLAIN REGARDING THIS.I M TOO MUCH DISAPPOINTED FOR THIS.SO I REQUESTED TO PLZ HELP ME.i HAVE RECIEVED 2 MAIL REGARDING REFUNDS BUT NO REFUNDS SO FAR.


      MY LETTER COPY FOR U:

      DEAR SIR,

      TRANSACTION ID:[protected]
      PNR NO:[protected]

      I HAVE CANCELLED THE ABOVE E-TICKET ON 02.07.2008.
      BUT THE REFUND AMOUNT NOT RECEIVED UP TO DATE(31.07.2008).
      I HAVE SEND MANY MAIL TO YOU, BUT NO RESPONSE YOUR SIDE.I AM UN HAPPY WITH IRCTC.

      ALREADY U SEND A MAIL TO ME, I ENCLOSED HERE WITH FOR UR REFERENCE.
      WHY THE REFUND NOT RECEIVED ME?
      PLEASE SEND DETAILED REPLY.

      BEST REGARDS,
      RAGURAM
      I have submitted by ticket to IRCTC for cancellation & refund against PNR no. [protected] on 09.06.2008 as the ticket was under RAC status & i did not travelled due to non avialibility of confrmed reservation.

      It was promised that teh refund would be credited back to my account within 60 -90 days. Till date i have not received the refund & i am not getting any response from IRCTC to my mails being sent to IRCTC regularly.

      Canara Bank & Indian Railways — Refund of Amount Charged Wrongly

      I booked Railway tickets through the Internet on the afternoon of 05th Oct 2008 vide my ATM Card of Canara bank which could not materialize and this was also confirmed by an e.mail from end of IRCTC.

      However, I find that you my SB A/c with Canara Bank, Cantonment Agra has been debited with Rs. 560/- and Rs. 10/- respectively for no fault of mine. When I have not been provided a Service why charge for it. ( transaction id [protected] was a settlement-failed transaction )

      IRCTC & Canara Bank are here with requested to make a refund of Rs. 560/- and Rs. 10/- wrongly charged forthwith and ensure that the amount wrongly debited is credited to my aforesaid savings account forthwith under intimation to me.

      Arun Khurana
      Advocate
      [protected][protected][protected][protected]
      M.M.Khurana Senior Advocate ( Cell no : +91 [protected] )
      Arun Khurana Advocate ( Cell no : + 91 [protected] )
      Member : Amnesty International
      Member : Consumer Education & Research
      Society Ahmedabad
      65 A Taj Road Opposite Hotel Clarks Shiraz
      Agra Cantt 282 001 Uttar Pradesh
      INDIA
      Tel :[protected] Telefax :[protected]
      E.Mail : [protected]@sancharnet.in
      ____________________________
      due to cancellation of train no.2820 on dt. 11.7.2008 from new delhi to tatanager. i along with my family could not travel against this e-ticket(pnr no.[protected]). for the cancellation, i had e-mail to irctc on 11.7.2008, tdr filed on 16.7.2008 and serval reminder maid to irctc. but refund not recieved till day. so please take up the case urgently and help me.
      TRAIN NO.& NAME:2204/SHC GARIB RATHTRANSACTIION ID:[protected]PNR NO:[protected]BOOKING DATE:11/09/2008DATE OF JOURNEY:17/09/2008FROM:AMRITSAR JN(ASR) TO: NEW DELHI(NDLS)TOTAL AMOUNT:1806its train was late nine hour. So ticket is cancel.Please return my refund.Please action the reportvicky traveller
      Sir,

      I've booked a ticket (PNR : [protected]) from IRCTC on Feb 28, 2009 for Rajdhani (Train number : 2301) and the date of journey was Mar 02, 2009. The number of passengers were three out of which only one confirmed. So, only the confirmed passenger boarded the train and rest two did not.

      I then filed a TDR on Mar 03, 2009 and as per the information, I should receive the full refund against two passengers fare within 90 days of filing TDR but it's been more than 120 days and still I've not received the refund. I called IRCTC atleast 10 times, emailed him atleast 7 times but of no result, also their behaviour are so rude, they are not ready to help me.

      It's a kind request to you that please look into this matter and help me get the full refund immediately. I would be very thankful to you for this.

      Thanks and Regards,
      Ravi Kumar
      I had booked two etickets from JAT to UMB (PNR No. [protected]) for four passangers and JAT to NDLS (PNR No: [protected]) for two passangers. The train was late 6 hours so I had requested IRCTC to cancel both tickets. I have received the refund for one PNR No. [protected] only but didn't receive the refund for PNR No: [protected] till now. More than one year has already been passed. So you are requested to please look into the matter and do the needful at the earliest
      This is with reference to the grievance no MORLY/E/2009/01437 filed through Public Grievance no. I have filled the grievance after I had done my bit to follow up with IRCTC on the refund due to me. I had escalated the matter to the highest most authority I could in IRCTC and I have got a very cold response.

      After not getting the response from IRCTC, I had put the complaint in the grievance system and the sad part is that the problem still remains unresolved.

      My request is to get the problem resolved and also to punish the responsible persons in the entire chain who have not fulfilled their part of the responsibilities.

      Pls also find attached in mail the details of the TDR filed with IRCTC.

      Regards

      Vishal Maru








      TDR Details

      Transaction Details
      PNR Number [protected] Booked On [protected]
      Transaction ID [protected] Ticket Type eticket
      Class 3A Internet Service Charge Rs 25.00
      Date Of Journey 13/1/2009 Ticket Charge Rs 1732.00
      Bank utipg Total Rs 1757.00
      Train No 9037 Railway Zone NER
      From Station BORIVALI(BVI) IRCTC Zone Chief Commercial Manager (Refunds), North Eastern Rly Gorakhpur
      To Station KOTA JN(KOTA) Quota General
      Ticket Details
      S# Name Age Sex Coach Seat Res-Status
      1 Vishal Maru 31 Male B2 0022 Booked
      2 Nitesh Jain 33 Male B2 0023 Booked
      Reason For TDR : Train Late More Than Three Hou
      rs.
      TDR Status : Admin Approved
      Reference No : ekt[protected]
      TDR Filing Date : 20-Jan-2009
      Refund Status : Refund under Process
      Refund Date : Not Available
      Refund Amount : Rs.0.00
      I am looking for the quick resolution on refund process of IRCTC
      MY PNR NUMBER IS [protected] I JUST WANT TO INQUER WHETHER THE REFUND HAS BEEN CREDITED IN THE AGENTS ACCOUNT OR NO

      SO PLZ REPLY ME AS SOON AS POSSIBLE ON [protected]@YMAIL.COM
      PNR No [protected]
      Its been two years that the refund is due on this ticket, but i have not yet got the refund. Repeated follow-ups have yielded no results.
      I filed TDR on 3rdoct. regarding the PNR NO.[protected].But could not get the refund till this date i.e6thnov2009.
      i have cancel a ticket from irctc 12 days before DOB . i want to know that in how many days i will get my money back.
      Dear Sir,

      I wish to remind you that, there is more than 3.5 months for refund still not credit in my account. Please give your primary attention towards this concern. So, kindly refund my amount at the earliest.
      Thanking you,

      Regards
      Suresh Parida






      General Manager/Operations,
      Indian Railway Catering & Tourism Corporation,
      9th Floor, Bank of Baroda Building,
      16 Parliament Street,
      New Delhi - 110 001.


      Sub: Refund of Ticket against PNR No.[protected]

      I have booked my ticked through internet banking on 23/08/2009 for my journey date on 26/08/09 from Cuttack to New Delhi . When I was traveling with this e-ticket the TTE refused to accept the ticket due to non availability of original ID proof. As by mistake I have photo copy of my ID with me. For that they have made a new ticket against e-ticket Vide Sl.No.S.E.RLY/ESS FARE TICKET NO.572929, Dated 27/08/2009. I have to bear the loss of double charge. So, please refund my e-ticket amount.

      Thanking you,



      Yours faithfully,


      Suresh Parida



      Transaction ID: [protected] on Dated: 23/08/2009

      PNR No.: [protected] Date of Journey: 26/08/2009

      From Cuttack to New Delhi




      ----- Forwarded Message ----
      From: tdr <[protected]@irctc.co.in>
      To: Sanatan Behera <[protected]@yahoo.com>
      Sent: Fri, 20 November, 2009 9:02:04 AM
      Subject: Re: [IRCTC #595951] Ticket Confirmation: Refund of Ticket against PNR No.[protected]

      Dear customer,

      Sorry for the inconvenience. Kindly note that your refund case of PNR No. [protected] has been forwarded to CCM/Northern Railway on dt. 04.09.09. Refund yet not received from concerned railway. We have also sent a reminder with all the papers pertaining to your refund case to concerned railway on dt.03.10.09 to chase up the cases. As soon as refund, if any, received it will be credited to your card account..


      Regards,
      Ved Prakash
      [protected]@irctc.co.in
      Ph:[protected]


      Sanatan Behera wrote:
      Dear Sir,
      Again I am reminding you that, I have applied for refund of my E-ticket No.(PNR No.-[protected]) on 28/08/09. But till date I have not received my refund amount. So, kindly refund my amount at the earliest.

      Thanking you,

      Yours truely
      Suresh Parida


      --- On Fri, 30/10/09, tdrprocess <[protected]@irctc.co.in> wrote:


      From: tdrprocess <[protected]@irctc.co.in>
      Subject: Re: [IRCTC #595951] Ticket Confirmation: Refund of Ticket against PNR No.[protected]
      To: "Sanatan Behera" <[protected]@yahoo.com>
      Date: Friday, 30 October, 2009, 6:57 AM


      Dear customer,

      Sorry for the inconvenience. Kindly note that your refund case of PNR No. [protected] has been forwarded to CCM/NR Railway on dt. 04-sep-2009. Refund yet not received from concerned railway, so we are sending a reminder with all the papers pertaining to your refund case to concerned railway on dt. 30.10.09 to chase up the cases. As soon as refund, if any, received it will be credited to your card account..


      Regards,

      Sajjan Kumar
      [protected]@irctc.co.in
      Ph:[protected]






      Sanatan Behera wrote:


      Dear Sir,
      I have applied for refund of my E-ticket No.(PNR No.-[protected]) on 28/08/09. But till date I have not get my refund amount. So, kindly refund my amount at the earliest.

      Thanking you,

      Yours truely
      Suresh Parida

      --- On Fri, 28/8/09, [protected]@irctc.co.in <[protected]@irctc.co.in> wrote


      From: [protected]@irctc.co.in <[protected]@irctc.co.in>
      Subject: [IRCTC #595951] Ticket Confirmation: Refund of Ticket against PNR No.[protected]
      To: [protected]@yahoo.com
      Date: Friday, 28 August, 2009, 12:59 AM



      Greetings,

      This message has been automatically generated in response to the
      creation of a trouble ticket regarding:
      "Refund of Ticket against PNR No.[protected]",
      a summary of which appears below.

      There is no need to reply to this message right now. Your ticket has been
      assigned an ID of [IRCTC #595951].

      Please include the string:

      [IRCTC #595951]

      in the subject line of all future correspondence about this issue. To do so,
      you may reply to this message.

      Thank you,
      [protected]@irctc.co.in
      Dear Sir,

      Sub : Refund of TDR no. 634150 dtd 10/06/2005.

      I am Sorry to say regarding your services. The above TDR not yet settled till date. Kindly let me know that above said refund is to be refunded or not.

      thanks with regards,

      Dwarika Prasad Gupta
      I booked a train ticket for journey on 5 June 2009. Status of ticket was wait listed. However at the time of chart preparation it became RAC. Therefore I did not travel and sent email for full refund. But I was refunded only 50%. After my complaint to [protected]@irctc.com, I was told that the case for remaining refund will be processed. whenever I send reminder, I get the same reply that refund is being processed. Almost one year is passed and I am still waiting for my refund. My details are:
      1. PNR no. [protected]
      2. Class : 3AC
      3. Date of journey: 05 June 2009
      4. No of passengers: 03
      5. Status after chart preparation: RAC(RB2/55, RB2/63, RB2/63)
      6. Train no 2628(New Delhi to Sai P Nilayam)
      7. Request for cancellation: email on 05 June 2009, immediately after chart preparation.
      i have booked eticket -PNR No [protected] on 16th april,2010, as the trian was late more than 4 hours, so as per the refund polices, full amount should be refunded, but i only got the half amount till now. i have been emailing them frequently, but nobody is responding me. i have pasted the forwaded email to irctc. I hope you will take the quick action with regards to this matter.



      [protected] Forwarded message[protected]
      From: alok Priyadarshi <[protected]@gmail.com>
      Date: Wed, May 26, 2010 at 9:31 PM
      Subject: Fwd: Reopen Email From IRCTC
      To: [protected]@irctc.co.in


      Dear Sir,

      Please refer to your earlier email below. Request you to update me on the status of this refund request. Your urgent attention and help will be greatly appreciated. Thanks.

      Best regards,
      Alok


      [protected] Forwarded message[protected]
      From: <[protected]@irctc.co.in>
      Date: Sat, May 15, 2010 at 8:25 AM
      Subject: Reopen Email From IRCTC
      To: [protected]@gmail.com


      Dear Customer,
      Sorry for the inconvenience.Kindly note that the refund amount of Rs. 621/- against PNR No [protected] has been refunded to your account on 23-Apr-2010 . For another refund we have sent letter to NR Railway on 15-May-2010 stating that 'Train Late More Than Three Hours.', so please reopen the case and grant the refund as per rule. As soon as refund, if any, received it will be credited to your card account. With regards, TDR PROCESS TEAM
      ________________________________________________________________________
      This is a system generated mail. Please do not reply to this email ID. If
      you have a query or need any clarification you may:
      (1) Email Us at [protected]@irctc.co.in
      ________________________________________________________________________



      --
      Cheers,

      Alok



      --
      Cheers,

      Alok
      Dear Sir/Madam,

      I have placed the TDR on 09/01/2010 (More Then 90 Days till Now). But i have not received the amount of my ticket till now. i have send the mail two time also but there is no information from you side. Please take it seriously and consider it ASAP.


      The PNR no and other details are given below:


      PNR No: [protected]
      TDR File Date: 09-Jan-2010
      DOJ : 08-Jan-2010
      From: New Delhi
      To: Abohar (Punjab)

      Thanks & Regads,
      Amit Chopra
      [protected]
      Dear Sir/Madam ,
      I had sent a email to [protected]@irctc.co.in regarding my refund of my booking between chennai to mumbai ( PNR NO : [protected] ) .. In reply to that email i got a reply from [protected]@irctc.co.in saying they have already credited the money to my account .. but it has not been done .. I had intimated them again about the non-refund status and was asked to send scan and send the debit card and bank statement which i have done and was given a IRCTC ID No # 927710 .. Again i get the same reply saying it has already been credited .. I am a senior citizen and really frustrated on this matter i kindly ask the concerned authorities of this department to reply to this post and do the needful asap .
      Cancellation date : 1st February 2010
      Dear Sir,

      I have TDR on 1 May 2010 and understand refund should be made within 90 days but still awaiting for refund.

      Details are attached and apended below for your reference and request to do the needful ASAP.

      Transaction Details:
      PNR Number: [protected]
      Ticket Type: eticket
      Transaction ID: [protected]
      Booked On:[protected]
      Class: 3A
      Railway Zone:SER
      Quota: General
      Date of Journey: 29/4/2010
      From Station: KRISHNARAJAPURAM(KJM)
      To Station: HOWRAH (HWH)
      Bank: ICICI
      Total: Rs.2746.00
      Internet Service Charge: Rs.20.00
      Ticket Charge: Rs.2726.00
      IRCTC Zone: Group General Manager-1/Eastern Zone (IRCTC) Kolkata

      Ticket Details:
      S#-Name-Age-Sex-Seat-Res-Status
      1-DEEPANWITA SIKDA-39-Female-0000/-Booked (RAC)
      2-SALONI SIKDAR-13-Female-0000/-Booked (W/L)

      TDR Details:
      Reason For TDR: Partial Confirmed & Partial Wait Listed
      TDR Zone: SER
      TDR Status: Forward to Railway
      Reference No.: ekt[protected]
      Refund Status: Refund under Process
      Refund Date: Not Available
      Refund Amount:Rs.0.00
      TDR Filing Date: 01-May-2010

      Request you to look into the matter and kindly refund the amount ASAP.

      Thanks for your prompt response in anticipation.

      Best Regards
      Samir Sikdar
      Respected Sir,

      My PNR No. is [protected].I have file TDS on 12.08.2010 and still not received my refund.

      So many time i make phone calls and emailed to [protected]@irctc.co.in and [protected]@ictct.co.in but each time get auto system genrated reply that we are doing needful but nothing happen.

      I request you to please look in the matter and take action.

      Thanking You.

      Yours Faithfully
      Hem Raj Goyal
      [protected]@hotmail.com
      Mobile No. [protected] [protected]
      [protected]
      Transaction Details
      PNR Number: [protected] Ticket Type: eticket Transaction ID: [protected]
      Booked On: 2-7-2010 Class: SL Internet Service Charge: Rs 10.00
      Date Of Journey: 08/7/2010 Railway Zone: IRCTC Bank: SBI Debit
      Total: Rs 287.00 Train No: 0892 Ticket Charge: Rs 277.00
      From Station: GWALIOR(GWL) Quota: General To Station: SHAHDOL(SDL)
      IRCTC Zone: IRCTC

      Ticket Details
      S# Name Age Sex Coach Seat Res-Status
      1 ANUJ GUPTA 22 Male S4 0041/ LB Booked

      TDR Details
      Reason For TDR: Train Late More Than Three Hou
      rs And Passenger Not Travelled
      . TDR Status: CCM Registered Reference No: ekt[protected]
      TDR Zone: SEC TDR Filing Date: 10-Jul-2010
      Refund Status: Refund under Process Refund Date: Not Available Refund Amount: Rs.0.00
      1)pnr no-[protected] 2)pnr no-[protected] dear team i have filled TDR for both the tickets one was from pune to nagpur and other was from nagpur to pune by azad hind express because train was late more than 3hrs..it is more than 90 days now but i haven't received my refund when i call them they gave me railway number when i gave call to railway they dont talk properley and abuse and hang up on me..please help me out..im in deep mental pressure
      i ve cancelled 2 tkts vide pnr no. [protected] @ [protected], on 8/2/2011,but ive recd refund of rs 209 for i tkt only. till date i ve not recd the amount for the other tkt, when they were cancelled on same day, thanks

      IRCTC — Refund not received for ONE YEAR FIVE MONTHS

      SUB : Refund Request for PNR [protected] ; Trans ID :[protected] ;Train : 2424 DT: 12.08.09


      This ref the above subject . The TICKET was was not confirmed till chart preparation. Pl find the following details for your ref

      PNR [protected] ; Trans ID :[protected] ;

      Train : 2424 DT: 12.08.09

      Money transferred FROM ICICI a/c no : 6 [protected]

      IRCTC refund status as per their site : Refund under process ONE MORE THAN A YEAR.
      Can this be expidite please !!
      CAN THIS BE EXPIDITE PLEASE !! HOPE U TAKE CARE OF YOUR CUSTOMER .
      Sir, I have filed TDR for refund of partially cancelled ticket on 13 Nov 2008,I have written letter to GM,IRCTC also but till now i have not received refund.if i check status of TDR it is showing CCM registered.But if i check detailed status it is showing message as unable to show due to communication failure.

      TDR detailed is as follow:

      Transaction Id. :[protected]

      PNR Number. [protected]

      TDR Entry Date : 13-Nov-2008

      Status : CCM Registered


      Please reply as early as possible.
      Thank You
      I had cancelled a train ticket (PNR - [protected], Train Number - 2874, Date Of Journey: 28/5/2010) on 29th May 2010 since the train got scheduled to depart more than 3 hours from the original departure time at the starting station and also there was a route change i.e. the train was NOT going through it's regular route. My destination station (DTO) was not in the revised route hence I did not board the train and raised a TDR on the very next day.

      There has not been any refund till today i.e. 31st May 2011 (more than 365 days). Can someone look into this and get back with reasons of delay.

      Thanks.
      The same happened with me also. (PNR: [protected], Date Of Journey: 15/1/2011, TDR Filing Date: 19-Jan-2011, Reason For TDR: Train Cancelled.). Its been more than 4 months and no amount is refunded till now. Railway service are really pethetic.
      Dear Sir

      I had booked some tickets via www.irctc.co.in through my united bank of india' s debit card via hdfc pg gateway, some tickets were cancelled and the amount which should be deposited into my account has still not been deposited, when consulted to irctc.co.in they said the amount has been remmited by them but the transaction has been not completed and the amount is deposited to HDFC PG when consulted them they asked me to the provider of the card that is united bank. and when i asked united bank their reply was that there was no receipt of the money.

      I have been trying to ask them via mails there is no proper response nor a proper solution as to how to get the refund back.

      The refund is of tickets purchased in the year[protected] amounting to Rs.12,746 the details and the break up of the same are

      Details of PNR

      Cancellation Date PNR no. Amount of refund to be received Mail received from IRCTC for the confirmation of refund
      15-Jul-2008 [protected] 1159/- 17 July, 2008
      15-Jul-2008 [protected] 1266/- 17 July, 2008
      19-Jul-2008 [protected] 3033/- 23 July, 2008
      20-Nov-2008 [protected] 353/- 23 November, 2008
      28-Jan-2009 [protected] 1472/- 31 January, 2009
      28-Jan-2009 [protected] 506/- 31 January, 2009
      16-Mar-2009 [protected] 754/- 19 March, 2009
      16-Mar-2009 [protected] 4175/- 19 March, 2009
      1st-April’09 [protected] 28 /- 8 July, 2009


      Kindly look into the matter so that i can get my refund as soon as possible.

      Thank you

      Regards
      Mohit Solanki
      [protected]
      Dear Concerned,

      I had booked 3 tickets via www.irctc.co.in through my PNB debit card.but one ticket has been cancelled by us within two days of booked the ticket & two tickets were not confirmed before 2 hour journey on 19 june & before some time one ticket has been confirmed & another one has not been confirmed.We have raised TDR also on 19 june 2011.but no response has come till date & the amount which should be deposited into my account has still not been deposited.We have make so many calls to IRCTC but no one has picked up the phone if they have picked not given me the proper response.These are the details of my journey...

      Date of Journey-19 june 11
      Amount - 2910
      TDR Reference No- ekt[protected]
      PNR No-[protected]
      Place- Howrah to Agra Fort
      Train no-12307

      KINDLY RESOLVE THE PROLEM & CREDITED THE AMOUNT INTO MY ACCOUNT.

      Thanks & regs,
      Priya Baijal
      [protected], [protected]
      Dear Sir,

      I am waiting for this reply & getting solved it.

      Railways — no response /refund for tdr filed more than a year back

      I had booked a train ticket through IRCTC portal. Later because the train was delayed for 8 hours, I did not travel. I had filed a TDR on the very next day ie; July 3, 2010. However, till date despite repeated follow up with IRCTC, I have been unable to get a valid response or refund.

      IRCTC officials blame the delay on railways and railway officials ask to follow up with IRCTC since the ticket was booked through IRCTC.

      Kindly help.

      Details are as below:
      Transaction ID: [protected]
      PNR Number: [protected]
      Date Of Journey: 02/7/2010
      Name - Aseem Maru
      Mobile - [protected]

      IRCTC — refund not received

      I Have booked a ticket from bhopal to agra cantt on 21/08/2011
      Date of journey was 22/08/2011
      train name & no. A P EXP & 12723
      PNR NO. [protected]
      CLASS 1 A.C
      FARE 2832/- FOR TWO ADULTS
      The train was late by 5hours 45 min. so i cacelled my ticket but still till date i havent recived my refund of rs-
      2832/- AS PER RAILWAY RULES IF THE TRAIN IS LATE BY MORE THAN 3 HOURS U WILL GET THE FULL REFUND. So please see to the matter and do the needfull.
      Regards
      puneet guwalani
      32 surya nagar
      agra

      IRCTC — TDR not refunded after more than 11 months

      I file a TDR on Feb,04, 2011 which details are
      PNR No. [protected]
      TDR Ref. No. ekt[protected]
      The reason was train was running more than 3 hours late. But
      I have not received my refund till now. I sent many mails to '[protected]@irctc.co.in'. but nothing happened. I called their CC, they gave a no which is never work. I want my money back as soon as possible.
      i had made a booking in may for my trip to goa from irctc . but when we traveled the train was canceled and they put me on refund . they told me it will take 90 days for refund but untill now it has been 7 months they had not refunded my money and just giving me reply that my refund is in process . .My pnr no is No.[protected]. i have send several reminders .
      Dear Sir,
      I have booked booked two tickets on 8th dec 2011 through my HDFC CARD No - [protected] and paid though your payment gateway. It was subsequently cancelled on 21/01/2012 and as per refund status it is already refunded to your gateway but not yet credited to my credit card account. So I furnish the full particulars as under and request you for refund.
      Sl Transaction ID PNR No Total Am(Rs) Bank
      a) [protected] , [protected] 2025/- hdfcvbvpg
      b) [protected] , [protected] 4080 /- hdfcvbvpg

      Yours faithfully,

      Himanshu Singh Dt.25/01/2012
      Ph - [protected]
      I Have yet to received the REFUND. Can it be taken care on early date please !
      I tried to book on line ticket at irctc site on 15/11/2011 from Kanpur to Ghaziabad using my credit card no. 4718xxxxxxx7078. The transaction ID was [protected]. The t/c was not issued because of payment not received from bank.On the contrary my bank (AXIS Bank) had charged an amount of Rs 583.47 against this transaction.I make on line complaint at irctc attaching the scanned copy of my credit card statement (Wherein payment to irctc is clearly shown). I have been following the case for the last 20 days but till date no results.The online generated ticket ID against this complaint is
      IRCTC #395372. Kindly resolve the issue. My contact details are as below:
      MailID [protected]@gmail.com
      Mobile: [protected]
      Address: P-139B, Sector-23, Sanjay Nagar, Ghaziabad,
      Dear Sir and Madam,
      I Filed TDR in IRCTC as the train was late for more than three hours and i had to board a different train but i have not received the refund amount yet.The details of the ticket are as follows:
      Date Of Journey: 20/6/2011
      TDR Filing Date: 20-Jun-2011
      Transaction ID: [protected]
      Reference No: ekt[protected]

      It has been more than 7 months.Hoping to get reply soon

      Thanking you
      Bittu Goyal
      email: [protected]@gmail.com
      REFUND OF PNR NO [protected]
      Inbox
      x


      Piyush Tandon
      Feb 15

      to care
      DEAR SIR/MADAM,
      WITH REFERENCE TO THE ABOVE PNR BELOW TICKET BOOKED ON 2ND AUGUST.11 AND TDR FILLED ON 6TH AUGUST.11 DUE TO TRAIN LATE MORE THAN 3 HOURS LATE AND PASSANGER NOT TREVELLED. BUT TILL DATE I HAVE NOT RECEIVED REFUND WHILE IT IS MORE THAN 6 MONTHS ARE OVER OF FILLING TDR.
      AFTER ENQUIRY REFUND STATUS SHOWING FORWARDED TO RAILWAY,KINDLY LOOK IN THIS MATTER AND ARRANGE TO REFUND IN MY ACCOUNT.
      THANKS &REGARDS
      PIYUSH TANDON


      PNR Number: [protected] Ticket Type: eticket Transaction ID: [protected]
      Booked On: 2-8-2011 Class: 2A Internet Service Charge: Rs 20.00
      Date Of Journey: 06/8/2011 Railway Zone: NWR Bank: canarabank
      Total: Rs 664.00 Train No: 15609 Ticket Charge: Rs 644.00
      From Station: SIWAN JN(SV) Quota: General To Station: LUCKNOW NR(LKO)
      IRCTC Zone: Chief Commercial Manager Refund, North Western Railways Jaipur

      Ticket Details


      S# Name Age Sex Coach Seat Res-Status
      1 ASHOKKUMAR SINGH 36 Male
      0000/ Booked

      TDR Details

      Reason For TDR: Train Late More Than Three Hou
      rs and Passenger Not Travelled
      . TDR Status: Forwarded To Railway Reference No: ekt[protected]
      TDR Zone: NWR TDR Filing Date: 06-Aug-2011
      Refund Status: Refund under Process Refund Date: Not Available Refund Amount: Rs.0.00
      9 older messages

      [protected]@irctc.co.in Mar 2 (10 days ago)
      There is no need to reply to this message right now. Your email has been assi...

      [protected]@irctc.co.in
      Mar 2 (9 days ago)

      to me
      Dear Customer,


      At the outset, please accept our sincere apologies for the delay in responding to your mail.

      We would like to inform you that again your below enclosed email has been forwarded to the concerned department.You will receive a reply in this regard shortly. Please cooperate with us.







      Thanks & Regards
      Shehnaz Bano
      Executive (Customer Care)
      IRCTC
      [protected][protected] Original Message[protected]--------
      Subject: Re: Re: Re: Re: REFUND OF PNR NO [protected]
      From: [protected]@gmail.com
      Date:[protected]:51:02+05:30
      To: [protected]@irctc.co.in
      [protected][protected][protected][protected]

      DEAR SIR /MADAM,
      ON 16TH FEB MS PRATIMA SONAR WROTE THAT I WILL BE GETTING REPLY FORM CONCERN DEPARTMENT,ON 17TH FEB.12 MR.SUNIL CHAUHAN WROTE THE SAME LANGUAGE& ON 22ND FEB.12 MS ALKA WROTE THE SAME THAT I WILL BE RECEIVING REPLY FROM CONCERN DEPARTMENT SHORTLY.
      BUT I AM VERY SORRY TO INFORM YOU THAT AFTER 22ND FEB.10 DAYS HAVE PASSED& NO REPLY/STATUS OF MY TDR FILLED ONLY SO MANY ASSURANCE FROM LETTERS.
      NOW I REQUEST YOU TO KINDLY PROVIDE ME THE HIGHER AUTHORITY CONTACT NO& MAIL ID SO THAT I MAY DIRECTLY TOUCH WITH HIM.
      REGARDS
      PIYUSH TANDON

      On Wed, Feb 22, 2012 at 3:22 AM, <[protected]@irctc.co.in> wrote:
      Dear Customer,

      We would like to inform you that your below enclosed email has been forwarded to the concerned department.You will receive a reply in this regard shortly.


      Thanks & Regards
      Alka

      Executive, Customer Care
      [protected]@irctc.co.in
      Ph:[protected]
      www.irctc.co.in
      [protected]-------- Original Message[protected]--------
      Subject: Re: Re: Re: REFUND OF PNR NO [protected]
      From: [protected]@gmail.com
      Date:[protected]:17:44+05:30
      To: [protected]@irctc.co.in
      [protected][protected][protected][protected]

      DEAR SIR/MADAM,
      Â STILL WAITING FOR THE STATUS.
      THANKS
      PIYUSH TANDON

      On Fri, Feb 17, 2012 at 9:47 AM, <[protected]@irctc.co.in> wrote:
      Dear Customer,

      We would like to inform you that your below enclosed email has already been forwarded to the concerned department.Kindly cooperate.


      Thanks & Regards

      Sunil Chauhan

      Executive, Customer Care
      [protected]@irctc.co.in
      Ph:[protected]
      www.irctc.co.in

      [protected]-------- Original Message[protected]--------
      Subject: Re: Re: REFUND OF PNR NO [protected]
      From: [protected]@gmail.com
      Date:[protected]:04:20+05:30
      To: [protected]@irctc.co.in
      [protected][protected][protected][protected]

      DEAR MADAM,
      Â WE HAVE NOT RECEIVED ANY REPLY FROM CONCERNED DEPARTMENT AS PER YOUR THIS MAIL.. THIS IS FOR YOUR INFORMATION.
      Â THANKS & REGARDS
      PIYUSH TANDON

      On Thu, Feb 16, 2012 at 8:52 AM, <[protected]@irctc.co.in> wrote:
      Dear Customer,

      We would like to inform you that your below enclosed email has been forwarded to the concerned department.You will receive a reply in this regard shortly.




      Thanks & Regards

      Pratima Sonar
      Executive, Customer Care
      [protected]@irctc.co.in
      Ph:[protected]
      www.irctc.co.in

      [protected]-------- Original Message[protected]--------
      Subject: Re: REFUND OF PNR NO [protected]
      From: [protected]@gmail.com
      Date:[protected]:30:31+05:30
      To: [protected]@irctc.co.in
      [protected][protected][protected][protected]


      DEAR SIR/MADAM,
      WITH REFERENCE TO THE ABOVE PNR BELOW TICKET BOOKED ON 2ND AUGUST.11 AND TDR FILLED ON 6TH AUGUST.11 DUE TO TRAIN LATE MORE THAN 3 HOURS LATE AND PASSANGER NOT TREVELLED. BUT TILL DATE I HAVE NOT RECEIVED REFUND WHILE IT IS MORE THAN 6 MONTHS ARE OVER OF FILLING TDR.
       AFTER ENQUIRY REFUND STATUS SHOWING FORWARDED TO RAILWAY,KINDLY LOOK IN THIS MATTER AND ARRANGE TO REFUND IN MY ACCOUNT.
      THANKS &REGARDS
      PIYUSH TANDON
      ÂÂ

      PNR Number: [protected] Ticket Type: eticket Transaction ID: [protected]
      Booked On: 2-8-2011 Class: 2A Internet Service Charge: Rs 20.00
      Date Of Journey: 06/8/2011 Railway Zone: NWR Bank: canarabank
      Total: Rs 664.00 Train No: 15609 Ticket Charge: Rs 644.00
      From Station: SIWAN JN(SV) Quota: General To Station: LUCKNOW NR(LKO)
      IRCTC Zone: Chief Commercial Manager Refund, North Western Railways Jaipur
      ÂÂ
      Ticket Details


      S# Name Age Sex Coach Seat Res-Status
      1 ASHOKKUMAR SINGH 36 Male
      0000/ Booked
      ÂÂ
      TDR Details

      Reason For TDR: Train Late More Than Three Hou
      rs and Passenger Not Travelled
      . TDR Status: Forwarded To Railway Reference No: ekt[protected]
      TDR Zone: NWR TDR Filing Date: 06-Aug-2011
      Refund Status: Refund under Process Refund Date: Not Available Refund Amount: Rs.0.00

      Click here to Reply or Forward
      IRCTC will book if even one tkt is available. Probably out of 5 passengers, only one had confirmed availability. Others obviously would have gone to waiting list.

      This is what happens in a system (who books first they will get tkt). So please dont blame irctc site for it. It is logically may be wrong but technically correct. There are lot of cases where one tkt is booked and they actually travel.

      Regarding refund: (Call them thats better)
      The following site would be of help

      https://www.irctc.co.in/beta_htmls/Alerts_mone_debited.html

      or

      Customer Care No.[protected]

      Fax no.[protected]

      Chennai Customer Care No.[protected]



      For Railway tickets booked through IRCTC

      General Information

      I-tickets/e-tickets: [protected]@irctc.co.in

      For Cancellation E-tickets: [protected]@irctc.co.in

      IRCTC — Refund not received

      PNR[protected] tatkal TICKET WAS BOOKED against credit card on the Railway counter (Pune) amountign to 2640.
      and since the ticket was in waiting list we couldnot board the train and the same has been submitted on teh counter for refund and it was stamped by the clerk and we have sent the tickets for refund.We have not recieved our refund in the acccount nether no update has been received.

      Have mailed and discussed the same with the care [protected]@irctc.co.in.

      No update has been received and no one is helpful in this matter.

      IRCTC — Refund not received

      Train no 12604 cancelled on 30.09.2012 at Hyderabad. I filed TDR on02.10.21012.
      PNR no [protected]
      ID no [protected]
      Refun status appears as refund arranged on 10.10 2012. Still amont not credited to my account.
      Approved status no EKG [protected]
      Kindly follow up
      i traveled in Goa Express 12779by pnr [protected] on 27th jan 2013 at morning about 4 am, 2 police personnel came to our coach and start to tease me and our family members as they were dunked and wants some cash because they were searched our pockets and asking for cash .it was nearby agra and after a long arguments and mental tortured and by interference of other passengers they walked to another coach.we are requesting to the concerned dept. and officials to enquired the matter and do the needful action so that another incident could not be happened.
      naresh agarwal
      [protected]
      No refund received for the below cancelled tickets.

      1.PNR No [protected], ID No [protected] Ticket by Train No 12740, DOJ-20 Feb 13 from SC- VSKP Cancelled on 20 Feb 13 . Till date no refund received.

      2.PNR No[protected], ID No[protected] Ticket by Train No 16054, DOJ - 10 Feb 13 From TPTY - MAS Cancelled on 08 Feb 13 . Till date no refund received.

      I request your esteemed intervention in this issue and do the need full.
      I was booked a ticket on 12/09/2012 through irctc.co.in
      here is this detail--pnr no-[protected]
      in this pnr number had booked 2 tickets.
      But I could not travel.
      I was not able to cancel the ticket so I Tdr filed on[protected]
      here is the refernce number-ekt[protected]
      And yet I have not received any refunds.
      I called and put the mail but nothing has happened yet.
      please solved my problem soon.
      thanks.

      MD MODDASSIR
      [protected]
      I booked two tickets one from Mumbai Central to Jaipur (Journey Date - 1/11/2013) and the other one of Jaipur To Mumbai Central (4/11/2013). I cancelled them and got a sms from IRCTC that Rs. 445 against each ticket will be refunded. So, the total of Rs. 890 must have been refunded to me but after 20 days it is still not refunded.
      Kindly help me out get my money back.
      PNR No. : [protected]
      PNR No. : [protected]
      Deepanshu Pancholi - [protected]

      forgot id nd password

      made id last year have forgoten plz help recovering it

      I dont recevie recover password on email id.

      Dera Sir, My id:-sonu6664 Email id:[protected]@yahoo.com Sir I dont recevie recover password on email id.i want to cancel my today ticket so send me new password as possible as fast.

      Ticket cancel refund

      Iam booked ticket cvp to kcg (08/07/14) ticket refund messsage receive my id but refund amount not receive from my account [protected] sbi vilathikulam please refund

      Regarding Cancellation

      I could not get refund or any information after cancel (filling TDR ) Of ticket PNR no- [protected] train no-13483 FD-GZB Akhilesh

      stoppage of prerana express form Bharuch

      There is sto page prerana express from Bharuch. Suddenly stopped from October onward. It creats inconvenience to all of people . Kindly start stoppage from bharuch

      Train Canceled ,I am TDR filed but not refund my money

      My Transcation id:[protected] PNR no:[protected] Train Number:12898 Date of Booking:13th October 2014 Date Of Journey:14th October From ;SRIKAKULAM ROAD to:CHENNAI EGMORE Persons :1 Please Sir, immediately Refund my Money

      pick pockets at vadodara rly station

      On 14/11/2014, my purse is stolen at enquiry counter. The was having 2 to 3000 rupees, Driving license, pan card and many more documents. I am registering my complaints, that no one can take disadvantage of that.
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        S
        s449591820
        from Cherthala, Kerala
        Jun 27, 2012
        Report
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        Address: Dakshina Kannada, Karnataka

        I have booked e-ticket, I did not get my ticket, after the payment was made
        through SBI Debit Card for a purchase of worth Rs-1245, the error,
        "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon...
        com.broadvision.session.new=Yes&" came up without giving me the confirmation of the
        payment and neither the ticket is generated.
        so what I should do.
        dear
        yesterday ( dt[protected] i was booked the ticket from londha junction to alnavar junction
        train no 1017 chalukya express jurney dt -01.03.09 i am unable to trace the ticket from your site
        i have made the payment twice through my freinds debit card mr- umesh sawatkar from axis bank a/c.


        kindly help me to trace the ticket & refund the exces amount immediatly


        regards
        santosh saple
        From the past 3 days iam trying to book a ticket, after i entered all the passenger details and waiting for the payment upgradation and ticket delivery. But the site is disclosed with connection failure notice. Please look in to these matter immediately.
        sir, when i m paying through sbi atm-cum debit card that time says ur session has expired.how i know my pnr no.and conform my ticket is booking or not.
        I have booked e-ticket, I did not get my ticket, after the payment was made
        through SBI payment gateway, the error,
        "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon... " came up without giving me the confirmation of the
        payment and neither the ticket is generated.
        so what I should do.
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          K
          kushh
          from Delhi, Delhi
          Jun 27, 2012
          Report
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          Address: Gorakhpur, Uttar Pradesh

          Dear sir,
          i have same problem .IRCTC deducted Rs. 20 extra without any detail, from my account without any confirmation next day after making online reservation of two tickets.

          Any transaction either can make bank or by confirmation of owner of account . otherwise it is "illegal".

          and this transfer of money is not fulfill legal requirements, and without any notice so it is cheating and fraud to customers.

          08-Jun-2012 TO TRANSFER
          (08-Jun-2012) INB Commission of IGB0168602- IGB0168602ICA5262092 TRANSFER TO [protected] SBI IRCTC COMMISION A/ 10.00

          08-Jun-2012 TO TRANSFER
          (08-Jun-2012) INB Commission of IGB0167271- IGB0167271ICA5262391 TRANSFER TO [protected] SBI IRCTC COMMISION A/ 10.00
          Dear Customer,

          Could you please mail us your contact details mentioning reference number 122906 at [protected]@ge.com, so that we can get in touch with you soon and address your concern at the earliest.

          Yours Sincerely,

          SBI Cards.
          Dear Csutomer,

          We are awaiting the additional information/documents from your end to help us address the issue raised by you. Kindly mail us the required information at [protected]@ge.com

          Yours Sincerely,

          SBI Cards.
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            S
            shashankadv
            from Mumbai, Maharashtra
            Jun 26, 2012
            Report
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            Address: Ranchi, Jharkhand

            Sir ,
            I had booked e-ticket through irctc. My PNR No.- is [protected]. But I re-scheduled my date of journey and cancelled my ticket. But till date cancelled amount has not been creadited in my account.Therefore I am sending my bank statement for kind perusal . I hope u will redressed my grivance as early as possible otherwise I will have to take legal action in this regard.
            Shashank Shekhar Prasad
            Advocate
            Jharkhand High Court
            Ranchi
            Mob-[protected]
            NOTE- I AM UNABLE TO ATTACH MY BANK STATEMENT.
            Money debited but ticket not booked
            https://www.irctc.co.in/beta_htmls/Alerts_mone_debited.html

            Customer Care No.[protected]

            Fax no.[protected]

            Chennai Customer Care No.[protected]



            For Railway tickets booked through IRCTC

            General Information

            I-tickets/e-tickets: [protected]@irctc.co.in

            For Cancellation E-tickets: [protected]@irctc.co.in
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              T
              thejasmjj
              from Mumbai, Maharashtra
              Jun 26, 2012
              Report
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              Address: Karnataka

              Today (26/06/2012) I have done an online transaction to purchase a ticket on KOCHUVELI GR from YPR City Jn to CNGR boarding on 05/0712 for Ms.Hima Anna Abraham. Unfortunately after the payment was made through UBI payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon... came up without giving me the confirmation of the payment and neither the ticket is generated.

              This is really embarrasing situation and IRCTC is expected to help me at the earliest with the ticket if the payment is already confirmed at their end. If not refund the same amount.

              Expecting a reply as soon as possible.

              Thanks and Regards,
              hima
              Call me: [protected]
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                G
                gdmalani
                from Chennai, Tamil Nadu
                Jun 25, 2012
                Resolved
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                Resolved

                Address: Andhra Pradesh

                I boarded A.P.Exp,vide pnr[protected],coach no A 1, Berth no29 on24-6-12.The attendant sri B.Venkata swami,refused to give
                Napkin.When i wanted to lodge complaint he became furious and even refused to disclose his name,Fearing action stated his name wrongly
                as Venkatesh.When i insisted to change the pillow cover & blanket as they were already used by occupants, it was also rejected.

                I request the authorities to lodge my complaint and redress the grievance,by informing the action taken on him.

                Thanks&rgds
                M.Ghanshyam







                \\\\\\\
                Aug 13, 2020
                Complaint marked as Resolved 
                i am travelling in train number 8473 on 5. 2. 9 from nagpur to jaipur . There are rats in the ac coach . There are insects in the coach. The done serve by the pantry car staff is worst and after asking about the complaint book they told that the complaint book is with the TT.. After asking the same from
                I AM TRYING TO BOOK THE E TICKETS BUT FAILED TO DO SO BECAUSE YOUR SITE RESPONSE
                IS TO SLOW FEW DAYS BACK IT WAS VERY EASY TO BOOK THE TICKETS
                Every year the service and condition of Netravati (train from Lokmanya Tilak Terminus to Trivandrum and back) is getting from bad to worse.

                We usually travel by 3 tier AC to and fro Kerala, but for a change I booked for our return trip from Kollam on March 20th on 2 tier AC thinking that the journey will be a premium trip and my family will enjoy it. To my disappointment the Rs. 1600 I paid extra over the 3 tier AC (for three 2 tier tickets) was completely wasted. As there was no difference between 2 tier and 3 tier. The only notable difference was the curtains in between. But on the contrast the bed sheets were torn. The railway pantry boys who are usually bad turned out to be horrible as they were just bumping onto us, back answering when we would say something like "We dont need wada". When we passed over a torn tape-applied currency note received from one pantry boy to another, he wont accept it.

                This was not the end. The Air condition was not functioning. We were offered seat no. 17,18 and 20. I had to tell the Ticket Checker 5 times before he got a AC technician and checked the AC vent and found out that someone had closed the AC vent manually and hence our cabin space was not getting enough cooling.

                This was not the end the train was very much unclean. We could find cockroaches every where.
                There is nothing called housekeeping to check the cleanliness after a journey is over. We found banana peel left on the bottle holders. Almost felt like puking on seeing it.

                I was completely unsatisfied that our return trip after paying more than Rs. 5000 for three passengers was went down the drain.

                If the consumer complaints board could help people like me take up the matter with IRCTC I am ready to furnish details of my ticket so that we can help other passengers not to undergo this kind of service.
                Dear Sir,

                Now a Days service of irctc has become so poor. Neither they post the message on their website that "CUSTOMER SHOULD NOT BOOK TICKETS FROM IRCTC ONLINE BETWEEN THE TIME (08:00 TO 10:00) nor they are trying to improve the server capability. In case o[censored]rgency of a customer, if he want to make a tatkal ticket, he cann't obtain the same as every time website message found "SERVICE UNAVAILABLE". If he could reach the booking screen somehow, then all the available tickets would sold out.

                In booking counter also, the security person also not co-oprating with the customers as they took bribes and made enter to those people secretly in the hall prior to open the main gate. I am special talking about the case at "Railway counter near to Sect-22, Noida, UP". Customer has to wait there from 12:00 am night, just to get a ticket booked for his urgency.

                Just suggest us how we could plan our travel, if the same situation will go on. Even I had tried to contact irctc customer care, they said their server is working fine, and instruct us to get a fast internet service and some ridiculus answers.

                Its our humble request please look into the matter, as lots of customers are suffering.
                Pls complain in the following
                http://customercare.indianrailways.gov.in/criscm/common/complaint_registration.s...
                I booked 2 tickets from Patna to Delhi. My train details:
                PNR No. : [protected] Train No. &amp; Name : 02365 / ANVT PREMIUM
                Date of Booking : 23-May-2015 Class : THIRD AC Quota : GENERAL
                Date of Journey : 26-May-2015 From : PNBE To : ANVT
                Boarding At : PNBE Date Of Boarding : 26-May-2015 Reservation Upto : ANVT
                Total Fare of 2 persons was Rs. 3324.94 which includes food also. But it was not given, Infact a bottle of water was also not given. The train was 8 hours late. The washroom was very dirty and it was stinking. It was pathetic.

                While returning from Delhi to Patna. My ticket Details:
                PNR No. : [protected] Train No. &amp; Name : 02366 / ANVT PNBE PRMIUM
                Date of Booking : 24-May-2015 Class : THIRD AC Quota : GENERAL
                Date of Journey : 03-Jun-2015 From : ANVT To : PNBE
                Boarding At : ANVT Date Of Boarding : 03-Jun-2015 Reservation Upto : PNBE
                Total fare of 2 persons was Rs. 4824.94 which includes food also. But this time also it was not given. The washroom was very dirty. The train was late.

                I want indian railways to do something and give my some compensation. If food was not to be served then why they included it ? I want a reply.
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                  G
                  G.S.Pundir
                  Jun 25, 2012
                  Resolved
                  Report
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                  Resolved

                  Address: Dehradun, Uttarakhand

                  Dear Sir,

                  Please cancel my e-ticket. The status was WL during the chart preparation.
                  The details of the e-ticket are as follows-
                  PNR NO. [protected]
                  Train: Mussoorie Exp.
                  Name: G.S.Pundir, 49 yrs.
                  ID. [protected]
                  Date of travel: 23/06/2012
                  From: Dehradun To Delhi.

                  With regards,
                  [protected]@gmail.com
                  Aug 13, 2020
                  Complaint marked as Resolved 

                  I.R.C.T.C. — Cancellation of E Ticket

                  Sir i have book A E Ticket on railways website I.R.C.T.C. Ltd on 28/03/2008. The PNR No is [protected] and transation ID is [protected] The Train no.is 2816 PURI express From Station Etawah(ETW) TO Allahabad (ALD).The date of journey is 29/03/2008 in sleeper class (SL)in General Quota.The Train was do not stop at the Etawah Station and i am not complleted my journey.So i want to cancelled my ticket and make refund
                  An e-ticket was purchased for journey from Rajgangpur to Bhubaneswar for 6th Dec-2008 by Tapaswini Express in 3AC. The same journey could not be undertaken. Since the decision could be taken at the last hour, half an hour before the departure time at the boarding station, an email was sent just before the departure time of the train at the boarding station on the same day i.e. dec 6th, 2008, to [protected]@irctc.co.in as well as to [protected]@irctc.co.in for cancelling the tkt since chart had been already prepared. Seeing no response from IRCTC in the first week of January 2009, an email was sent, to which they mention the rules that when you and how you have to cancel an e-ticket, something which I am already aware of, because this is not my first offline cancellation.

                  Whatever refund money I could have got, its all gone. This is what I understand.

                  Please advise.

                  Thanks
                  thank you

                  eticket — e ticket missing

                  i booked the eticket from nanded to secunderabad on 25/08/2009 by the name of ganesh.
                  my balance Rs.103 is debited from my Account, but i con't recive eticket till now.
                  please confirm eticket and send the eticket.
                  my account details
                  meda ranjith
                  A/c no.[protected](Andra bank)
                  month/year 05/13
                  phno:[protected]
                  eticket missing
                  i booked the eticket from nanded to secunderabad on 25/08/2009 by the name of ganesh.joreny date 27/08/2009
                  my balance Rs.103 is debited from my Account, but i con't recive eticket till now.
                  please confirm eticket and send the eticket.
                  my account details
                  meda ranjith
                  A/c no.[protected](Andra bank)
                  month/year 05/13
                  phno:[protected]
                  Dear sir,

                  I booked an E-Ticket from kqr to ndls on 4-4-11, pnr no [protected], transaction id [protected], passenger- Smt Devki Devi 70 W/L-50, A K Sinha 34 W/L-51. Please cancel my E-ticket becuse the ticket was not confimed and it was in waiting list,and the chart was prepared. contact no.- [protected].
                  Dear Sir,

                  I am manish kumar , i had booking railway ticket from irctc last 2 years, since last three month my ticket automatic cancel, then i call to irctc customer care but they no action fro this mater.

                  Please help me.........

                  regards,
                  manish kumar
                  [protected]
                  i wanted cancel my e-ticket pnr no [protected] date of journey 19 may 11
                  ms yadav male 52 yrs
                  rita yadav female 29 yrs for 3A
                  can not able to do on my id
                  request help
                  Cancellation of e-ticket
                  Dear Sir,
                  I have to cancel my e-tickets booked online in irctc website. My account was frozen as it is continuously giving wrong password instructions. Please cancel my tickets under these names.

                  Charminar Express from Secunderabad to Chennai on 26th May 2011, in AC 2 tier. PNR:[protected]
                  1. Cancel ticket--M. Venkataramana Male Age 50
                  2. Cancel ticket--M. Manogna Female Age 23

                  Charminar Express from Chennai to Secunderabad on 28 th May 2011, AC 2 tier. PNR:[protected]

                  1. Cancel ticket--M. Venkataramana Male Age 50
                  2. Cancel ticket--M. Manogna Female Age 23

                  Please do the needful
                  Thanking you
                  Anuradha
                  i wanted cancel my e-ticket pnr no. [protected] date of journey 11 july 2011
                  suudhanshu male 21 yrs for sleeper
                  can not able to do on my id
                  request help
                  I BOOK MY TICKET BANKING NO-[protected] DATE OF JOURNEY 18-07-11.TRAIN NO-19049
                  NAME-ARBIND KUMAR HAZRA AGE 29 FOR 3AC
                  CAN NOT ABLE TO DO MY ID
                  REQUEST HELP
                  i wanted to cancel my e-ticket with pnr no. [protected], date of journey 21 july 2011and the ticket to be cancelled is CH kondababu, only one ticket, male 20 yrs for sleeper
                  can not able to do on my id
                  please kindly consider
                  sir,
                  i want to cancell my e ticket my pnr no is [protected] travel date 21.7.2011 from trivandrum to goa in rajadhani express unfortunatly the train is late by 12 hrs please help me . icould not cancell the ticket till now
                  my name is mohammed ismail, trivandrum my email id is [protected]@gmail.com


                  pls do the need full
                  wanted cancel my e-ticket pnr no [protected]date of journey25 july 2011
                  rakesh oswal age 28 male
                  can not able to do on my id
                  request help
                  i want to cancel my e-ticket pnr no.[protected] date of journey, , 9th august 2011
                  train no.12909-NZM GARIB RATH
                  1)NUTAN HIWALE AGE 50 FEMALE
                  2)SHEFALI HIWALE AGE 25 FEMALE
                  3)PRIYANKA HIWALE AGE 21 FEMALE
                  NOT ABLE TO CANCEL PLZ HELP, ,
                  i want to cancel my e-ticket pnr no [protected] date of journey, , 17th august 2011, train no.19781 from jaipur jn to jakhal jn...
                  MANDEEP SINGH age 22 male

                  NOT ABLE TO CANCEL PLZ HELP, ,
                  i want to cancel my e-ticket pnr no.[protected] date of journey, 3 august 2011
                  i want to cancel my e-ticket pnr no [protected] date of journey, 19 august 2011
                  Comments
                  sp_katla
                  i want to cancel my e-ticket pnr no [protected]&[protected] date of journey, 19 august 2011
                  pl do the need full
                  Comments
                  sp_katla
                  i want to cancel my e-ticket pnr no [protected]&[protected] date of journey, 19 august 2011
                  pl do the need full
                  please send my password to my e-mail address [protected]@rediffmail.com

                  From Katla Saraiah
                  Raigarh
                  Mobile no.[protected]
                  i want to cancel my e-ticket pnr no.[protected] date of journey, 12 august 2011


                  Regards
                  Pankaj (Pune)
                  I want to cancel my e-ticket pnr no:[protected] journey date 11th september 2011 of 3AC from Dadar to Bangalore passenger name Chitralekha p, please do the needful and confirm back.
                  01- dear sir I want cancel my e-ticket pnr no- [protected] journy date- 24.09.2011 of 2nd cl sleepar from BINA TO NAGPUR name of the passanger CD GAWARE AGE-51, PLEASE DO THE NEEDFUL AND CONFORM. my mail is [protected]@gmail.com

                  02- dear sir i want cancel only the reservation of ABDUL HAFEEZ, AGE- 44, S5- 0045/ MB TICKET PNR NO- [protected] FROM GWALIOR TO NAGPUR JOURNY DATE- 24.09.2011
                  my mail is [protected]@gmail.com
                  i want to cancel my ticket with pnr no. [protected] journey dated 26/09/2011 of sleeper in chattisgarh samparkranti from bilaspur to nizammudin, so kindly manage to refund the amount...thanx...
                  DEAR SIR,
                  I WANT TO CANCEL MY E-TICKET. AS MY OFFICE ASSISTANT HAS GONE ON LEAVE WITH HIS ID IT IS NOT POSSIBLE. KINDLY CANCEL MY E-TICKET. PNR. NO.- [protected] TRAN.ID-O[protected].DIRK, SHABNUM & RAJDEEP ARE THE NAMES OF PASSENGERS. I SHALL BE GRATEFUL FOR UR HELP &FAVOUR.
                  REGARDS. RAJDEEP.
                  i want cancel my e- ticket pnr no [protected] id [protected] my e mail id [protected]@gmail.com date 10/10/2011 time 6.15am from chennai to erode
                  i want to cancel my e-ticket pnr no [protected] id [protected] 9(tatkal) journey dated 11/10/2011 of sleeper mangalore express from kollam to kozhikkode, so kindly manage to refund the amount...thanx..
                  kindly cancel my e ticket pnr no [protected] id [protected] date 14 OCT, 2011 time 6am train no. n name 12859/gitanjali exp from mumbai CST to GONDIA JN so please cancel my ticket n give me d refund
                  DEAR SIR,
                  MY PNR NUMBER IS [protected], MY DATE OF JOUNEY IS ON 27/12/2011, MORNING 11.30AM
                  AND MY TRANSACTION ID IS [protected],
                  I APPLIED TATKAL TICKET but it is in W/L69(NOT CONFIRMED), FROM NEW DELHI TO VIJAYAWADA BY KERALA EXPRESS,
                  I USED MY PAN CARD NUMBER FOR PROOF- DAIPS1897E
                  I WANT MY MONEY BACK, AND ITS TRANSACTION DETAILS,
                  PLEASE REPLY ME TO MY MAIL AS EARLY AS POSSIBLE SIR
                  [protected]@gmail.com
                  Sir,
                  On 05.01.12 I booked e-tickets for my 6 family members (Howrah to Puri, Puri Express, for 25.01.12) vide PNR NO. [protected], the same was cancelled by you as it was not confirmed. You have refund Rs.1344.00 (Transaction ID [protected]) against booking amount of Rs.1474.00. Kindly confirm for less payment & refund the balance amount.

                  regards

                  Dipak Das
                  i want to cancelled the eticket booked by yaatra.com. and refund to be deposited in amy account. TRAIN DEPRTURE IS TODAY AT 16.00 HRS
                  Please help.
                  Details ARE AS FOLLOWS.
                  ref. no. 42PEFE
                  pnr no. [protected]
                  nMAE: mANISHA bARASKAR
                  i want to cancel my e-ticket pnr no [protected] journey dated 25/02/2012 of sleeper pune (GOA eXP.)from pune To GOA, so kindly manage to refund the amount...thanx..

                  rEF. nO. 42PEWE
                  cancelled my ticket pnr no.[protected] / [protected] i for got my password pl do the same and confirm in my e-mail id is shama.[protected]@rediffmail.com
                  I WANT TO CANCEL MY E-TICKET PNR NO:[protected] MY TRANSACTION ID [protected] DATE OF JURNEY 22.03.2012 RAVIKUMAR
                  I WANT CANCEL MY E-TICKET PNR. NO. [protected] ID.[protected] MY E-MAIL ID. [protected]@yahoo.in. AND DATE OF JOURNEY 20.04.2012 FM. SMO. TO KGLE
                  I want to cancel my daughter e-ticket PNR No - [protected], Train : 12245, DOJ- 29-04.2012, 3 AC, HWH To YPR, Name- Miss Shivangini Singh, Age-24. Please arrange to refund the cancellation proceeds at the earliest.
                  Regards,

                  Rajiv Singh

                  Cancellation of E-Ticket — Cancellation of E-Ticket

                  My ticket can not cancelled due to chart preparation.
                  Hence cancel my ticket.
                  Pnr no:[protected]
                  date of journey:[protected]
                  train no:22682 (MYSORE EXPRESS)
                  please cancel my e-ticket as soon as possible.
                  reply to my e-mail add:-maddyraj.[protected]@gmail.com
                  i want to cancel my ticket with pnr no. [protected] journey dated 25/6/2012 of 3AC in JHELUM EXPRESS from Kopargaon to New Delhi, so kindly manage to refund the amount...thanx...
                  I WANT TO CANCEL MY E-TICKET PNR NO:[protected] MY TRANSACTION ID [protected]DATE OF JOURNEY 25.06.2012 .
                  AMAR
                  i want to cancel my eticket my pnr no-[protected].
                  Sir, I am vivek mittal. My PNR No-[protected], journey date[protected] from Raipur to Ambikapur. Sir, i am not able to cancel my ticket as my id is freezed. So please do it for me. I have given my driving licence as my id proof . ID No-V/10935/R. THANKS
                  I want to cancel my etickets booked on 15-2-12
                  because, i had booked 6 tickets from VSG to Bangalore. date of journey 26-6-12. out of 6 tickets one ticket only confirmed.remainong 5 tickets are not confirmed. so please refund the same please. details of passengers. sl no.2. vinothkumar age 24, manikandeeswaran age 47, jalakandeeswaran 36, sumathi age 30, shanthi age 38. train no. 02779. PNR NO.[protected].. tRANSACTION id no.[protected]
                  i want to cancel my e ticket pnr no-[protected] train no 12834 of 2nd ac ...dated 1/8/2012 please cancel ticket fr both the passanger
                  1. kushal dadhich m-20 and nitu dadhich f-20 .. PLEASE DO THE NEEDFUL AND CONFORM. my mail is [protected]@GMAIL.COM
                  Respected Sir,
                  I have booked a journey ticket on 12/08/12 from my personal IRCTC id to travel from KPY to TIR on 14/08/12(PNR No:[protected], Transaction ID:[protected]) .Since it was a waiting ticket i have booked a tatkal ticket for the same journey on 13/08/12 to avail a conformed ticket (PNR No:[protected], Transaction ID:[protected]) .It is sorry to say that i have forgotten to cancel the former ticket in time.The matter was reported to the station master at the boarding station before my journey started and to the TTE in the train.They have advised me to report the same to the concerned authorities.Kindly cancel the non traveled ticket (PNR No:[protected], Transaction ID:[protected]) and refund the amount to my IRCTC transaction account.The inconvenience made by me is regretted.

                  Yours faithfully

                  ABHIJITH M K
                  :
                  sir, i want to cancel my e ticket the pnr number of [protected] the journey date of 27/08/2012 of sleeper class inGOA EXP the train number is 12780 from pune (jn) to MAO the name of the passenger is rakesh.e, i shall be gratefull for ur help& favour .regards rakesh.e &my mail id is [protected]@gmail.com, [protected]@hotmail.com, contact number is[protected], , [protected].
                  Dear sir,

                  I would like to cancell etickets having PNR No. [protected] booked from my registered user name: aarti2110. By mistake i could not open my account. Kindly cancel the tickets having PNR as mentioned above for all the three passengers booked from my account aarti2110 and send a confirmation mail to my email id [protected]@gdcl.in and aram.[protected]@gmail.com. The cancellation proceeds may be credited to my account. You can also send a mail to my other mail id [protected]@yahoo.com and oblige.

                  Regards,


                  Ramanathan A
                  [protected]
                  I WANT TO CANCEL MY E-TICKET, PNR NO[protected] AND TRANSECTION ID[protected]. PASSENGER NAME - NIVETHA T AGE -22, DOJ; 12 SEP 12 FROM KJM TO MAS . KINDLY CANCEL MY E-TICKET & SENT ME TO MY EMAIL [protected]@ gmail.com. Thankyou very much.
                  i want to cancel my e-ticket no pnr no- [protected].id no- [protected]
                  pls cancel my e-ticket...pnr no-[protected], trans id-[protected], pasanger name-kakali mallick, age-28, date of journey-22.10.12, from-ndls, to-sealdah
                  please refund my money in my account as soon as possible, as train is canceled .my pNR NUMBER-[protected].TRAIN NAME-SAMPURNA KRANTI EXPRESS, BOARDING FROM PATNA JUNCTION TO NEW DELHI, DATE OF JOURNEY-6/1/2013.
                  DEAR SIR, AS THE TRAIN IS CANCELLED, PLEASE REFUND MY MONEY IN MY ACCOUNT AS SOON AS POSSIBLE, PNR NO-[protected], TRAIN NAME-SAMPURNA KRANTI, BOARDING FROM PATNA TO NEW DELHI, DATE OF JOURNEY-6/1/2013,
                  I want to cancel my ticket as my account is blocked.
                  pnr-[protected]
                  prabha devi
                  train no- 12295
                  date of journey[protected]


                  cancel my ticket and refund it.
                  [protected]@gmail.com
                  I Want to cancel eticket. PNR no. [protected]
                  i want to cancel eticket. PNR no. [protected]. train no. 11027. DOJ[protected]. CSTM TO DUD.
                  [protected]@irctc.co.in - cancellation of e-ticket
                  balu 4 nani on Jun 17, 2013
                  i wanted cancel my e-ticket pnr no [protected] date of journey 18 jun 13
                  V Ram Reddy male 23 yrs
                  my id was deactivated pl cancel the above mentioned ticket please...
                  request help (Ticket is attached)
                  sir my eticket is not show in railway website, my PNR IS = [protected] and

                  my ID IS =[protected]

                  please show the ticket details and print the my eticket

                  my email id is = [protected]@gmail.com
                  Sir my orchestra c log in id is -eltrofit and due to password problem l m not able to cancel my e- ticket so kindly do the needful. Ticket details are below mentioned.

                  Date of journey- 8 sep 2013
                  Pnr no.- [protected]
                  Class-ac lll
                  name- pratul srivastava
                  Age-29
                  From- Bbk to Ludhiana
                  Train- saheed express

                  Do it at the earliest... thanks n regards
                  Hello Sir,

                  I have booked ticket and Pnr status is [protected] and my transaction id is [protected]. The reason to cancel the ticket is that we are not getting the proper information whether the train is cancelled or schedule is change. There is a high alert of flood in Gujarat. so its my request to u that you will look into this matter and will do kindly refund as soon as possible.
                  I booked an e- ticket on 31.5.2014 for travel by Train No.11021 on 5.6.2014 ex Hosur to Madurai under PNR [protected] for two adults. unfortunately it not visible in the booking history which results inability to cancel the same ticket. Moreover there is no other facilities available in IRCTC web site. please help me

                  IRCTC — CANCELLATION OF MY IRCTC REGISTRATION FACILITY REGARDING.

                  SIR, I CAME TO KNOW THAT SOME BODY USING MY IRCTC USERNAME, PASSWORD, E MAIL ID, PHONE NUMBER. PLEASE CANCELL MY PRESENT IRCTC REGISTRATION. SO THAT I WILL AGAIN REGISTER IRCTC NEWLY.

                  tatkal ticket refund

                  this is vital amarnath, i want cancel my tatkal ticket, so plz tell me about refund details.

                  irctc user login id

                  IRCTC - forgot user id and password sir... i forgot my user id and password but i remember my email naqueeb.[protected]@gmail.com. Request help for recovering

                  Not recieved email of registration

                  I have not recieved the email regarding the password...kindly send the registration email at [protected]@yahoo.com

                  Amount not refunded, reason specified is not correct

                  PNR - [protected]; Passenger has not travelled as the ticket was in RAC even after chart is prepared, but TDR status is TDR Repudiate and reason is AS PER CHART, PASSENGER HAS TRAVELLED which is not right.Passenger did not travel at all.
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                    M
                    mandardhavale
                    from Mumbai, Maharashtra
                    Jun 25, 2012
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Pune, Maharashtra

                    Dear Authority,

                    I have couple of complaints against IRCTC online booking service.

                    1. It is observed that the online booking for Tatkal tickets does not take place from 08:00 Hrs to 08:40 Hrs using consumer IDs. However when we approach Agents they are able to get these tickets. For their service we need to pay them additional charges. Please find example : My friend Bhavana Singh was booking ticket from Renigunta to Pune on 23rd June 2012 for 24th train. Prior to 08:00 Hrs the availability was showing 172 tickets for Tatkal quota. Just at 08:00 Hrs our connection was not establishing. And we were seeing that the availability went on reducing. When it was 08:31 we got our ticket with PNR [protected] and the status was CKWL 55 and CKWL 56.
                    This signifies that there is some issue for Tatkal booking for individual customers. Agents are making good business as for the same train copassengers went to agent and they got their confirmed tickets.

                    In our area we are seeing that the agents are keeping their men in the queue for ticket booking for complete night who quarrel if normal passengers want their due preferance.

                    2. When there were around 100 tickets available and I was booking 3 2-tier tickets in Azad hind Express from Bhusaval-Pune. I was alloted with 3 Upper Birth tickets despite giving my In-laws age details. Programming need to be checked in this case for ticket reservation system.

                    Regards,
                    Mandar Dhavale
                    [protected] / [protected]
                    Aug 13, 2020
                    Complaint marked as Resolved 

                    IRCTC — not able to book tickets from bangalore

                    None of the trains from / to bangalore are showing in the site and not able to book the tickets in those trains.
                    This happens once in a while like yesterday evening and today evening this problem is there
                    Today morning and yesterday morning it was showing trains from bangalore

                    IRCTC. — Not able to book online ticket from IRCTC.

                    I am unable to do book online ticket. Always getting "Unable to retrieve train list." . This is happeneing since last 10 days. Please inteme people that any problem with the site or the site is not at all working. Many people are depending on online booking. please take this as serious and rectify this.

                    IRCTC — Not able to book ticket online

                    I am not able to book tickets on IRCTC for the past few days. The error I get is "Unable to retrieve train list" I cant understand why IRCTC runs this site. Half the time we cannot access it and when we access we cant book tickets! Please fix the same at the earliest.
                    Even i am not able to book the tickets from Pune to Mumbai
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                      N
                      navneetsingh15
                      from Bengaluru, Karnataka
                      Jun 25, 2012
                      Resolved
                      Report
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                      Resolved

                      Address: Karnataka

                      From the past 1 week i have been trying to book railway tickets from delhi to bangalore. But due to ridiculously slow speeds of the irctc server, i am unable to book the ticket. Half the time it says that your session has expired, sometimes it just hangs up.

                      In this cyber age and the IT capital of this world - INDIA, even one basic website is not made properly.

                      I am trying to book tickets for the 25th july, i am taking the screenshots everytime from now on. If my ticket doesnt get booked i will literally take the entire case to a consumer court.
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        G
                        GAURAV KUMAR RAI
                        from New Delhi, Delhi
                        Jun 25, 2012
                        Report
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                        Subject: NOT GETTING E-MAIL FROM IRCTC

                        I have sing up to open an account in irctc. Then I have received a massege that the password will be sent to your email. But the same is not received in my email. but the mobile verification code is come.Please sent the password immediately as I was not be able to booked e-tickets through my User Id. My User Id is "GAURAV3_90" . My Email address is "www.[protected]@yahoo.in". and Mobile No.is [protected].
                        please help me in making my account working.
                        Thanks
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                          nirmalyachakrabarti
                          from Kolkata, West Bengal
                          Jun 25, 2012
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                          Address: North 24 Parganas, West Bengal

                          sir,
                          I have a account in irctic.. but i forgot my password. when i gave answer of the security question it showed that my password is reset and sent to my registered email id. but i have not received any email regarding this matter. i have mailed to [protected]@irctc.co.in since yesterday night for several times.. but the problem is not solved yet.. when i am going to sign up an new account mobile verificatin code is sent to my mobile number but no corfirmation email has been sent from irctc website.. so neither i can access my old account nor can create a new one.. so in this matter please do the needful.
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                            dineshcc
                            from Pune, Maharashtra
                            Jun 23, 2012
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                            Address: Kamrup, Assam

                            I have cancelled E-ticket bearing PNR No-[protected] for Rs. 10390/- and PNR No-[protected] for Rs.11300/-. Igot the message that the amount will be credited back to my bank account from where it was deducted.But my account is not yet credited . Please look into the matter as I have to book ticket for another day. Please do the needful at the earliest
                            Thanking you
                            Dinesh Ch. Chakravarty
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                              debasishmishra78
                              Jun 19, 2012
                              Resolved
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                              Resolved

                              I booked railway ticket vide PNR no-[protected] in train no 12841, doj - 16.06.2012, 3A, HWH to CTC, D Mishra, T Rath and Praneel (4years) RQWL 08 and 09. dtd 05.06.12 at 15:08hrs.
                              At final chart, status was- Booking # 01-B3, seat 01,and # 02 - W/L - 01. As I was journing with my family with a baby, it was impossible to travel with E-ticket waiting list. Instead of making it RAC, the IRCTC confirm one ticket. Asking the TTE, refused to allow two persons in one confirm ticket. It gave me harassment and I travel in General ticket in other train. Please take necessary action for returning of my money expended for the tickets

                              thanking You
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                stsona
                                Jun 15, 2012
                                Resolved
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                                Resolved

                                Address: Bangalore, Karnataka

                                Hi,
                                I have cancelled the IRCTC ticket on 6th jun 2012. The PNR number is [protected] to travel from bangalore to chennai on 8th June 2012.
                                The refund status shows as refuned in the IRCTC site. But i didn't get the amount yet in my credit card. I have done the transaction through CITI bank to book the ticket. The Receipt number in IRCTC site is shown as IRCTC 7341-[protected]. The amount is Rs. 435

                                Please help me on this.

                                Thanks and regards,
                                Thangam
                                Aug 13, 2020
                                Complaint marked as Resolved 

                                Irctc Refund — ticket was not reserved and money is taken from my account

                                when i booking my ticket i entered all the card details and then i click payment option suddenly power cut .then ticket was not booked and money was cut in my account .in my irctc canclled they tell refund your money but money was not came
                                PNR No:Â [protected]
                                Cancellation ID:[protected]
                                balance not refund in my accont
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                                  sankars.k
                                  from Chennai, Tamil Nadu
                                  Jun 14, 2012
                                  Resolved
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                                  Resolved

                                  Address: Chennai, Tamil Nadu

                                  I received my SBI IRCTC credit card one and half month before, but still i did not get any Shubh Yatra login details. Already i sent mail to [protected]@irctc.co.in 10 days before. Please help.

                                  My details:
                                  Name : K Sankar
                                  Shubh Yatra No : [protected]
                                  Mail Id : sankars.[protected]@gmail.com
                                  Mobile: [protected]
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  I have received SBI IRCTC CARD with Subh Yatra membership number but till now I am unable to login Subh Yatra yet, perhaps it requires Subh Yatra Username&Password. I am failed to book my train tickets by using SBI IRCTC CARD through Subh Yatra for a big group of my family during Puja vacation.Keep request to forward my SubhYarta username & password in my email id or in mobile.Thanks. My details:- Arpita Chakraborty, mail ID [protected]@gmail.com ---- mobile no: [protected] Subh Yatra Membership no: [protected] .

                                  IRCTC SHUBH YATRA — not received the Shubhyatra login details

                                  I have received the Shubyatra SBI Credit card from irctc 3 weeks back .i have mailed to [protected]@irctc.co.in for creating the user id password.Still i did not received the shubyatra user id. pls help me and take the necessary action
                                  P Satyanarayana
                                  Hyderabad
                                  I have received SBI IRCTC CARD with Subh Yatra membership number but till now I am unable to login Subh Yatra yet, perhaps it requires Subh Yatra Username&Password. I am failed to book my train tickets by using SBI IRCTC CARD through Subh Yatra for a big group of my family during Puja vacation.Keep request to forward my SubhYarta username & password in my email id or in mobile.Thanks. My details:- SAMKUTTY CHACKO, mail ID [protected]@rediffmail.com ---- mobile no: [protected] Subh Yatra Membership no: [protected]
                                  I received my SBI IRCTC credit card one and half month before, but still i did not get any Shubh Yatra log in details. Already i sent mail to [protected]@irctc.co.in 10 days before. Please help.

                                  My details:
                                  Name : m.kannan
                                  Shubh Yatra No : [protected]
                                  Mail Id : kannan.[protected]@gmail.com
                                  Mobile: [protected]
                                  I received my SBI IRCTC credit card, but still i did not get any Shubh Yatra log in details. Already i sent mail to [protected]@irctc.co.in 10 days before. Please help.

                                  My details ----
                                  Membership Number - [protected]
                                  Name - Janak Kumar Narang ( J K Narang )
                                  Mobile Number[protected]
                                  e-mail - [protected]@gmail.com

                                  Rgds.
                                  shubh yatra card
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                                    Rangnathnagappa
                                    from Mumbai, Maharashtra
                                    Jun 14, 2012
                                    Resolved
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                                    Resolved

                                    Address: Bangalore, Karnataka

                                    Today (14/06/2012) I have done an online transaction to purchase a ticket on12459 NDLSASR EXP from NEW DELHI to JALANDHAR CITY boarding on 14/07/2012 for ROHIT KUMAR. Unfortunately after the payment was made through CANARA payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon... came up without giving me the confirmation of the payment and neither the ticket is generated.AS i tried again to book tickets but the same error came. due to which i have lost 812 rs . transaction id are [protected] and [protected].

                                    This is really embarrasing situation and IRCTC is expected to help me at the earliest with the ticket if the payment is already confirmed at their end. If not refund the same amount.

                                    Expecting a reply as soon as possible.

                                    Thanks and Regards,
                                    Rangnath nagappa
                                    Call me: [protected]
                                    Aug 13, 2020
                                    Complaint marked as Resolved 

                                    IRCTC INDIAN RAILWAY — Account opening problem

                                    deficulties in opening a account
                                    they not send password to my email in 2 month of time period

                                    mail id[protected] [protected]@skips.in
                                    username-------- ramesh300
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                                      Karthick.icwa
                                      from Chennai, Tamil Nadu
                                      Jun 13, 2012
                                      Resolved
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                                      Resolved

                                      Address: Erode, Tamil Nadu

                                      I tried to book ticket in IRCTC and the transaction failed.But even after 5 days since transaction my bank account not credited with refund and also in IRCTC the status showing settlement done.
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      Respected sir,
                                      I wanted to book a railway reservation ticket from Ahmedabad to Kharagpur on 30/04/08.My account id on IRCTC is gita_maity. I have tried to book the ticket through my SBI ATM -cum debit card, but all the transaction has failed. When i have checked my account Rs 537.00 is debited from my account. I have called the concern authority, they assured me money will be refunded to your account with in few days. I have mailed several times to [protected]@irctc.co.in. At last they told me to send the bank statement. I have send them statement on 24/05/08. Till today they have not reply me and not refund Rs. 537.00 .
                                      I have given last three conversation
                                      Dear Sir,
                                      My Account name is gita_maity.
                                      Though i have send this statement previously again i am sending so that i can get back the refund. Sir please see the matter, i have mailed you 6 times. I have not got the refund till now.
                                      I have attached here with the copy of ATM statement.
                                      The transaction dated 30.04.2008 which is marked with an arrow is the failed one for which tricket was not booked.
                                      Please look to it and cater to the problem at the earliest possible.


                                      Regards,
                                      Biswajit Maity
                                      Sci/Eng-SC
                                      Space Application Centre
                                      Indian Space Research Organization
                                      Ahmedabad-380015
                                      atm0001.pdf
                                      115K View as HTML Download
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                                      care
                                      Dear Customer, With regards to your mail we would like to inform you that we ...

                                      May 24 (11 days ago)
                                      careLoading...
                                      May 24 (11 days ago)
                                      care to me

                                      show details May 24 (11 days ago)


                                      Reply



                                      Dear Customer,


                                      With regards to your mail we would like to inform you that we have forwarded your request to the concerned department. You will get back reply shortly.

                                      Thanks & Regards,
                                      Sunil Kumar
                                      [protected]@irctc.co.in
                                      www.irctc.co.in
                                      [protected]

                                      ----- Original Message -----
                                      From: BISWAJIT MAITY
                                      To: care
                                      Sent: Saturday, May 24, 2008 12:15 PM
                                      Subject: Problem regarding failed transaction and refund status

                                      ***********************
                                      No virus was detected in the attachment no filename
                                      No virus was detected in the attachment no filename
                                      No virus was detected in the attachment atm0001.pdf
                                      ***********-***********

                                      - Show quoted text -
                                      Dear Sir,
                                      My Account name is gita_maity.
                                      Though i have send this statement previously again i am sending so that i can get back the refund. Sir please see the matter, i have mailed you 6 times. I have not got the refund till now.
                                      I have attached here with the copy of ATM statement.
                                      The transaction dated 30.04.2008 which is marked with an arrow is the failed one for which tricket was not booked.
                                      Please look to it and cater to the problem at the earliest possible.


                                      Regards,
                                      Biswajit Maity
                                      Sci/Eng-SC
                                      Space Application Centre
                                      Indian Space Research Organization
                                      Ahmedabad-380015

                                      Reply

                                      Forward


                                      BISWAJIT MAITY to care

                                      show details Jun 1 (3 days ago)


                                      Reply


                                      Dear Sir,
                                      With reference to your mail to me on 24/05/2008, You have told i will get reply shorly, but sir i have not got any reply regarding the transction of the account gita_maity on 30/04/08.For this date ticket was not booked but money is debited from my account, that statement i have already send you two times.For this transaction i have mailed you 7th times.
                                      Sir please tell me whether Rs. 537.00 will be refund or not. I am unnecessary wasting my time and money to mail and call you. Is it the right way to treat the customers?
                                      OK sir if possible please refund my illegal debited money Rs. 537.00

                                      Thanks and regards
                                      Biswajit Maity
                                      Sci/Engr-Sc
                                      SAC(ISRO)
                                      Dept of Space
                                      Govt of India
                                      Ahmedabad-380015


                                      - Show quoted text -
                                      Previously I was using "SBI ATM-cum-Debit Card " facility. But today there is no this option on indianrail site. Now how can I book my ticket. I have only SBI ATM/DEBIT card. This is the best way to pay online. Railway must include this payment option again
                                      Why the payment option "SBI ATM-CUM-DEBIT Card" option is not avilable on payment(IRCTC.CO.IN) . Is there any option to make payment through the "SBI ATM-CUM-DEBIT Card"
                                      Dear sir

                                      with regards failed by ticket booking

                                      sir, i booked ticket from new delhi to chennai in tatkal quota but during my processing time my internet connectivity failed i could not receive my ticket. but the money taken from my SBI account so please refund the money(Rs 698).

                                      my irctc id is entomohan

                                      thanking you

                                      By,
                                      A. MOHANA SUNDARAM
                                      [protected]
                                      sir plz i wnt 2 c my booked history detail, when i c d detail i c only no booked history how should i com 2 no all d cust care no r busy tell me any tollfree no or raipur local person 2 contact

                                      TCS — Have not got the refund for cancelled e ticket

                                      I cancelled my 2 e-tickets with PNR no.[protected] and [protected] on 27th april 2009.It's status is also cancelled, but i have not get the refund amount in my account.Till when can i expect it.Kindly resolve it as soon as possible as i badly need it.
                                      dear sir
                                      i booked a ticket from guwahati to new jalpaiguri which was a failed transaction. till date the amount has not been refunded back to my account.the transaction id is [protected].please do the needful
                                      I am very happy for IRCTC facility. But i have a question ?
                                      MY question is that i have booked a ticket from Patna to S. bakhtiyarpur, then the charges taken by
                                      irctc is 20/- urctc charges and Rs.10/- estra transection charges and on the other hand a person has
                                      booked ticket from Patna to Arariya then the irctc charges taken by irctc only Rs.10/- Why ?
                                      While the distance of first ticket is 201 kms and the distance of 2nd tickets is about 300kms.
                                      Dear Sir,
                                      I like to inform you that today(03.07.2009) I tried to book e-tickets AC-3 for four persons in the names of S. Chakraborty(42-M), S.Chakraborty(41-F), S.Chakraborty(11-F) and L.Mondal(20-F) on 1st October.2009 from Krisnarajpuram(Bangalore) to Howrah (Kolkata) by Yashbantpur Howrah Exp(2864) .I applied and paid the money through my SBI ATM-CUM-DEBIT CARD no.[protected] holder name SRABANTI CHAKRABORTY. Around 10, 000/- has been debited from my account (as the bank is closed I couldn't verified exact amount).
                                      Please do the needful to get my money back as early as possible as I have to buy the tickets immediately.
                                      With regards,
                                      yours faithfully,

                                      SRABANTI CHAKRABORTY
                                      Dear Sir,
                                      I like to inform you that today(04.07.2009) I tried to book e-tickets AC-3 for four persons in the names of S. Chakraborty(42-M), S.Chakraborty(41-F), S.Chakraborty(11-F) and L.Mondal(20-F) on 1st October.2009 from Krisnarajpuram(Bangalore) to Howrah (Kolkata) by Yashbantpur Howrah Exp(2864) .I applied and paid the money through my SBI ATM-CUM-DEBIT CARD no.[protected] holder name SRABANTI CHAKRABORTY. Rs.4863 /- having the transaction id no -[protected] .has been debited from my account.
                                      Please do the needful to get my money back as early as possible as I have to buy the tickets immediately.
                                      With regards,
                                      yours faithfully,
                                      U have charged commission of IG08759415 & IG08759712 Rs 10/-each(total Rs.20/-) for the failed transactions.kindly refund also this commission charges back to my account .ref no.is [protected] & [protected].
                                      Trains may come late but refunds on time.

                                      for on line booking Railway is getting double benefit.
                                      (i) Saving of Booking Clerk's Salary.
                                      (ii) Office and peripheral not required.
                                      (iii) No crowed
                                      (iv) Not to monitor with Police Officials
                                      (v) Railway Business is the same without any expenditure (software expenses should be met with clerk's salary and office establishment)

                                      When the Railway is getting all the benefit . Why do they charge an additional amount of Rs.10/- per head and Rs.40/- per PNR.

                                      NOT TO CHARGE ANY ADDITIONAL AMOUNT FROM THE LOVING TRAIN PASSENGERS
                                      on 8.8.2009 i had purchased tickets e-tickets using sbi-atm-cum-debit card. When I was making the payment by typing the confirmation code the link to the web site was cut and it prompted me to do the payment once again from the start. So again i login to my irctc site and started the procedure and made my payment of Rs.6267/- + Rs.10/- transaction charges from my sbi atm-cum-debit card for the ticket, Today 10.8.2009 when I checked my bank statement I found to my surprise that an amount of Rs.6277/- has been debited twice from my account whereas I had only purchased 1 ticket. my failed transaction ID No. is [protected]. when i checked refund of my status i found these details. kindly tell me what should I do at this stage.

                                      thanking you


                                      sindhu
                                      Dear sir
                                      I was tour by Rail on Dt. 20/06/2009 To 04/07/2009 (03 Adult travel by AMARNATH SPECIAL CHARTER TRAIN)
                                      I will apply for L.T.C. certificate and receive from your office at Ahmedabad on dated 10/07/2009.

                                      But my name not correct in certificate
                                      I was Request to staff Mss. zinal and other to concern pertion, But not reply positively.

                                      Pl. do Changes in my correct name

                                      as per certificate name Correct name

                                      Mr. Kirit P. Shah Mr. Kirit R. Shah
                                      Mrs. Kalpana K. Shah O.K.
                                      Mr. Harsh H. Shah Mr. Harsh K. Shah

                                      Please positive Reply
                                      Mobile : [protected]
                                      I have booked the ticket on 24 august 2009. amount has been deducted from my account but ticket has not been booked. is my money will be transfer back to my account or not.what should i do please help me out.
                                      dear sir,
                                      i tried to book a ticket from rajkot to ahmedabad on-04.09.09 for 21.09.09.while booking ticket the display was showing some error&later i booked another ticket.when i saw my pnb statement you have deducted rs157 for the ticket which has not been alloted to me.trans no[protected]/20090905.so please take necessary step so that i can get back my money.
                                      REFUND OF FAILED TRANSACTION-ONLINE BOOKING
                                      I booked one ticket from Vijayawada( BZA) to Visakhapatnam (Train no 2836 ) on 10/11/2009 ON THE INTERNET but the transaction failed due to system fault at the IRCTC website. The amount of money amounting to Rs. 207/- was, however, debited to my SBI account . Their Failed transaction ID is- [protected] dated 10/11/2009.

                                      So please do the refund to my respective account .

                                      Thanks,
                                      B GANESH
                                      1. I had purchased ticket for train no 2138 pujab mail fom new delhi to Nasik road for 17 Jan 2010 PNR No [protected] through the IRCTCs e-ticketing service on 9 Jan 2010 Transaction ID [protected]. I cancelled the same through the IRCTCs e-ticketing service on 13 Jan 2010 Transaction ID [protected]. I have not received any refund on my cancelled ticket and neither have i received any information on exactly when will i be refunded my money. The original ticket cost was Rs 1515 and the amount to be refunded was Rs 1455.

                                      2. Also I had tried to book a ticket for train no 2138 pujab mail fom new delhi to Nasik road for 15 Jan 2010 through the IRCTCs e-ticketing Tatkal service on 13 Jan 2010 at 0830hr. The ticket could not be booked and the screen read "transaction could not be processed" transaction ID [protected]. I tried to book the ticket again and the screen again read "transaction could not be processed" transaction ID [protected]. I later realised to my horror that both times my account was debited for a sum of Rs 2066. making a total sum of Rs 4132.

                                      3. I was using my SBI ATM cum Debit Card service. I would like the IRCTC MANAGEMENT to kindly look into the matter and get me my money totalling a sum of Rs 5587 back.

                                      An extremely dissatisfied customer
                                      i have booked one sleeper tatqal ticket from delhi to ballia on date 24 jan2010.but i found that, the transaction is failed due to some problems in irctc site.but there is 416 rs dedeuted from my sbi account.the complete details are mantioned bellow-

                                      transcation id-[protected]
                                      pnr no-0
                                      train no-4016
                                      date of journey-24 jan 2010
                                      date of booking-22 jan 2010
                                      total fair-416 rs
                                      but when i checked booked tickets, then i found that no tickets book from my id( luckyvatsa).
                                      please, refund my fare amount into my sbi account as soon as possible
                                      thanks.

                                      Indian Railways — Refund of Money due to Network failure transcation

                                      Dear Sir,

                                      I tried to book my Railway Reservation ticket through IRCTC Online e-ticketing facility on 19/06/2009.

                                      During the booking process due to network failure my transcation could not succeed and reservation was not done. When i cheked my account balance immediately the balance was showing less amount by Rs 387-03.

                                      I request you to kindly look in to this issue and credit my amount of Rs 387-03 to my account number.

                                      My transcation details:
                                      AXIS bank account number: [protected]
                                      Transcation date:[protected]
                                      Transcation amount: Rs 387-03
                                      Transcation Description: ICONN/10085166/190609/INDIAN RAILWAY

                                      Thanking you,

                                      With Best Regards,

                                      Reddi Papu Naidu
                                      refund my money.
                                      dear sir. i booked ticket fram channai to tirunelveli in e ticket but during prosseing time my internet connectivity faild i could not receive my ticket but the mony taken from my sbi account so please refund the money rs 549/= my irctc id is sharbansha thanking you by s. peer mohamed my mopile [protected]
                                      dear sir,

                                      I am Kapil Katyal Prop.of Lakshmi Tour & Travel's From Jammu I have suffering from the major problem for 2 days I have booked the railway tickets but some errors are shown my screen the error are following as transaction fail and the amount has been dabit from my acount yesterday I have loss the amount of Rs.1900/- & today the loss of amount Rs.676/-.

                                      Please I Requst Reply Me the Possitive Response Against my this problem.
                                      I have booked one sleeper ticket from Agra Cantt to Meerut Cantt on date 14 Jun 2010.but i found that, the transaction is failed due to some problems in irctc site.but there is Rs 302 + 302 = 604 dedeuted from my sbi account.the complete details are mantioned bellow-

                                      Transcation ID - [protected]
                                      Transcation ID- [protected]
                                      PNR-0
                                      Train No 8237
                                      date of journey-14 Jun 2010
                                      date of booking-20 Apr 2010
                                      total fair-604 rs
                                      but when i checked booked tickets, then i found that no tickets book from my id( shekhkalim).
                                      please, refund my fare amount into my sbi account as soon as possible
                                      thanks.
                                      Money deducted but ticket not booked.Ibooked a tkt of Rs395/- from irctc site for train No2011 Kalka Shatabadi for my self from New Delhi to Ambala cantt.for the date 13/5/10 booked on 11/5/10.Money was deducted from my a/c but tkt not made .The tkt was booked again .kindly refund the money for failed transaction as I have made two payment against same tkt.Bank ref No IG21420090 for failed transaction.
                                      REFUND OF FAILED TRANSACTION-ONLINE BOOKING
                                      I booked a ticket from Lucknow(LJN) to Raipur(R) (Train no 2535 ) on 03/06/2010 ON THE INTERNET but the transaction failed due to system fault at the IRCTC website. The amount of money amounting to Rs. 2268/- was, however, debited to my SBI account . Their Failed transaction ID is- [protected] dated 03/06/2010.

                                      So please do the refund to my respective account .

                                      Thanks,
                                      ANIL SHRIVASTAVA
                                      dear sir, today 19 september i PRAGYA SUROLIA tried to book my e ticket on my account at irctc (docpawan12) from pune to jaipur train no 2939 of 6/10/10 but e ticket didnot appear on screen for print however my balance 416 has been cut from my sbi account . my a/c no is[protected]. please credit my a/c again as soon as possible.thank you.
                                      Respected sir
                                      I wanted to reserve a railway ticket from bhubaneswar to bokaro on 12.10.2010 in rajdhani express class ac 2 tier.(train no. 2443). The ticket for this date was not booked but the required amount rs 1310 was debited from my SBI account. my account id on IRCTC is sandyatoec.Sir please go through the matter and refund the amount debited.


                                      TRANSACTION ID: [protected]
                                      ACCOUNT ID on IRCTC: sandyatoec
                                      i booked a ticket in www.irctc.com through net banking facility but because of failure in server contact, no ticket is issued for me but the money is deduced from my INDIAN BANK account please tell me the remedy my mail id [protected]@gmail.com
                                      Dear Sir/Madam,

                                      Please refund amount of Rs.1399 for a failed transaction.Transaction ID: [protected]

                                      The refund status shows that the amount is sent for refund but it is not yet refunded in my account till date i.e., 13-oct-2010

                                      Gateway booked: SBI ATM CUM DEBIT CARD
                                      Train Name: SEEMANCHAL EXP
                                      Train number: 2488
                                      Date of booking: 11-oct-2010
                                      Date of Journey: 13-oct-2010
                                      From Station: Anand vihar (ANVR)
                                      To Station: Purnia JN (PRNA)
                                      Transaction ID : [protected]
                                      Amount: Rs.1399

                                      Yours faithfully,

                                      ARUN KUMAR GUPTA
                                      Mob: [protected]
                                      e-mail id: [protected]@gmail.com
                                      I booked two ticket which failed.

                                      First Ticket :-
                                      Ticket History
                                      Pnr Number: 0 Transaction ID: [protected] Train No: 8102
                                      Train Name: MURI EXPRESS From Station: (DLI) To Station: (RNC)
                                      Date Of Journey: 03-Jan-2011 Class: SL Boarding: (DLI)
                                      Resv Upto: (RNC) Date Of Booking: 23-Nov-2010 Total Fare: Rs 400.00

                                      Refund Details
                                      Payment Not Received From Bank


                                      Second Ticket :-

                                      Ticket History
                                      Pnr Number: 0 Transaction ID: [protected] Train No: 8102
                                      Train Name: MURI EXPRESS From Station: (DLI) To Station: (RNC)
                                      Date Of Journey: 03-Jan-2011 Class: SL Boarding: (DLI)
                                      Resv Upto: (RNC) Date Of Booking: 23-Nov-2010 Total Fare: Rs 400.00

                                      Refund Details
                                      Payment Not Received From Bank
                                      Name:- Subodh
                                      Number :- [protected]
                                      Be patient my friend. The refund for failed transactions gets credited back to you in 24-48 hours. That is because, IRCTC has to wait and see if your bank settles the amount. If bank settles the amount, they will refund it electronically. Go to your IRCTC account on the website and see under the "Failed Transactions" section.
                                      I have booked four sleeper class ticket from Trissur to Chennai dated on 7:12:10 but i found that, the transaction is failed due to some problems in irctc site.but there is Rs.1106 deducted from my Corporation bank account the complete details are mentioned bellow:

                                      transcation id-[protected]
                                      pnr no-0
                                      train no-2512
                                      date of journey-29th December 2010
                                      date of booking-7th December 2010
                                      total fair Rs:1106
                                      but when i checked booked tickets, then i found that no tickets book from my id.
                                      please, refund my fare amount into my corporation account as soon as possible
                                      Thanking You!
                                      In august10 my calcutta bound train was postponded from9pm to next day 4am.
                                      ie more than3hrs.
                                      it was internet booking, ac3 ticket.&was cancelled sameday10pm.
                                      As per rule full refund i should get but returned onlly half money.
                                      when complaint put up it was told as soon as irctc confirms, third party is ready to pay the rest of the fare money.
                                      4months have passed i was not returned the amount.why it should take so much time &why as per rule full money is not returned
                                      To
                                      Accounts Officer,
                                      I have booked ticket from Kurduwadi to Kalyan by Train No:-16530( Udyan Express ).But I have not received the ticket on my internet.But the amount is debited from my State Bank Account No:-[protected].
                                      So please credit the amount to my State Bank Account as early as possible.

                                      From Umesh Shah
                                      I have booked one sleeper ticket from ALLAHABAD to DELHI on date 01 APRIL 2011.but i found that, the transaction is failed due to some problems in irctc site.but TWO is Rs 287 + 287 = 574 dedeuted from my IDBI account.the complete details are mantioned bellow-

                                      Transcation ID - [protected]
                                      Transcation ID- [protected]
                                      PNR-0
                                      Train No 12417
                                      date of journey-17 APRIL 2011
                                      date of booking-01-Apr-2011
                                      total fair-574 Rs
                                      but when i checked booked tickets, then i found that no tickets book from my id( brajesh110).
                                      please, refund my fare amount into my IDBI account as soon as possible
                                      thanks.
                                      i have booked tkt from jammu (jammu tawi) to indore(ind bg) train no 12920 by malwa express on 25.4.2011on irctc website, but transaction failed due to system failure at irctc website.
                                      but amount 2394/- has been debited from my sbi credit card.failed transaction id is [protected].
                                      it is kind request to refund the am/- in my respective ac/

                                      thanks
                                      deepak
                                      I have not received the refund amount of 2196 for payment reference no.
                                      [protected] . THE train no. is 12452.I have cancelled this ticket.please refund it.i will be highly obliged

                                      kind regards
                                      Ankit gupta
                                      Dear sir/madam,
                                      I have booked three tickets using my debit card by this Thursday[protected] to palkad,
                                      also i have cancelled the same. but the money was not refunded to my account. these are the pnr no's plz do the needful.
                                      PNR NO :[protected]
                                      PNR NO :[protected]
                                      PNR NO :[protected]
                                      I have booked two sleeper ticket from Akola to Pune on date 17 june 2011.but i found that, the transaction is failed due to some problems in irctc site.but there is 724 dedeuted from my sbi account.the complete details are mantioned bellow-

                                      transaction id- [protected]



                                      Pnr Number: 0 Transaction ID: [protected] Train No: 12130
                                      Train Name: AZAD HIND EXP From Station: (AK) To Station: (PUNE)
                                      Date Of Journey: 17-Jun-2011 Class: SL Boarding: (AK)
                                      Resv Upto: (PUNE) Date Of Booking: 15-Jun-2011 Total Fare: Rs 714.00


                                      so what can i do now
                                      mobile no - [protected]
                                      i havebooked on sleeper ticket from vadodara to mumbai central on date 29 aug2011.But i found thatthe transaction is failed due to some problems in irctc site.but ther is Rs 544+544=1088 dudeuted from my sbi account the complete details are mantion bellow
                                      Transcation ID-[protected]
                                      Transcation ID-[protected]
                                      Train no19019
                                      Dateof journey-05-9-11
                                      date of booking[protected]
                                      Total fair =1088
                                      but when i checked booked tickets then i found that no tickets book from my id (ronak1202)
                                      Please refund my fare amount into my sbi account as soon as possib;e
                                      Thanks
                                      Dear Sir,

                                      I booked a ticket from Tirunelveli (TEN) to Villuparam JN (VM) on 22/10/2011 on the internet but the transaction failed due to system network slow or failed at the IRCTC website. the amount of money Rs 938/- was, debited from my account. The failed transaction Id is-[protected].

                                      So Please do the refund to my respective account

                                      Thanks,
                                      Senthil Kumar J
                                      Dear sir,
                                      I booked a ticket from Howrah(HWH) to Patna(PNBE) Train no.12023 on 29/10/2011 but the transaction is failed due to some problems in irctc site.but there is Rs 638 dedeuted from my sbi account.the complete details are mantioned bellow :-

                                      My irctc account name :- MKDAS9231

                                      My Transcation id :- [protected]

                                      Refund Cancelled Date: 10-OCT-2011

                                      Pnr Number: 0..


                                      So please do the refund to my respective account.

                                      Thanks,
                                      Manoj Das
                                      [protected](My another number)
                                      Dear sir,
                                      I book the train ticket from Howrah to patna default in irctc wesite sbi bank debited my book charge.

                                      Transaction id:-[protected]

                                      Train no.12023

                                      Book date :-10/10/2011 and for booking date 29/10/2011

                                      i hope you will send my debited 648.

                                      Thanks,
                                      Manoj Das
                                      [protected]
                                      Respectd Sir,
                                      I try to book a ticket form NCB to GIMB to day from my personal poratl of IRCTC through SBI internet baking, but due to some connectivity problem the transaction was failed . But the amount to the tune of Rs 3104/- was deducted form my account to day i.e 13.10.2011 the details of transaction of SBI internet banking is shows the transaction detail is [protected]IG71561709 TRANSFER TO [protected] SBI I.R.C.T.C. COLLECT 3, 104.00 . The transaction detail of IRCTC is as under

                                      Ticket History
                                      Pnr Number: 0 Transaction ID: [protected] Train No: 15668
                                      Train Name: KYQ GIMB EXPRES From Station: (NCB) To Station: (GIMB)
                                      Date Of Journey: 11-Jan-2012 Class: 3A Boarding: (NCB)
                                      Resv Upto: (GIMB) Date Of Booking: 13-Oct-2011 Total Fare: Rs 3104.00

                                      So I there fore requested to you please think about my case and refund the same amount as early as possible to recover me from the financial loose
                                      Yours thankfully
                                      JOYDIP SARKAR
                                      kjjjjjjjjjjjjjj
                                      Dear Sir,

                                      1. I was trying to make reservation from Bangalore to New Delhi on 29 Sep 2011 through e-mail ID- nandana92 on IRCTC login.

                                      2. But the transaction has failed, no reservation has done but a sum of Rs 1415/- has been debited from my SBI a/c No [protected].

                                      3. In this connection photocopy of passbook is attached for your ready reference. (Amount debited on 29 Sep 2011 transaction Number is POS[protected] IRCTC for Rs 1415/-)

                                      4. The same matter has been informed to customer care of IRCTC. They advised me to send mail alongwith copy of bank passbook to [protected]@irctc.co.in on 05 Oct 2011.

                                      5. Till date (i.e. 18 Oct 2011) no intimation has been received by me on the subject failed transaction.

                                      6. Therefore, I request your kind honour to help out to get my money from IRCTC.

                                      Thanking you sir,
                                      Respected Sir,
                                      To day I will try to book a rail way ticket twice from my own portal of IRCTC in respect of train no 15668 KYQ GIMB EXPRESS from NJP TO GIMB in 3A for journey date 11.01.2012 but due to connectivity problem the, both the time the transaction was failed and Rs. 2, 486/- was twice deducted form my personal SBI account the details of IRCTC transaction is as under :-
                                      i) Transaction ID [protected] DATED 31.10.2011 Rs. 2, 486/-
                                      ii) Transaction ID [protected] DATED 31.10.2011 Rs. 2, 486/-
                                      It is there fore requested that please refund the 4, 972/- ( in total of twice deducted amount ) at the earliest for recover me from financial lose

                                      THANK FULLY

                                      JOYDIP SARKAR
                                      Dear Sir,

                                      I have booked 2 tickets online today itself,i.e., 19/11/2011 maybe 1 hour ago from my SBI ATM cum Debit card.
                                      Journey Date: 19/01/2012

                                      Due to some Transaction the ticket was not booked and the status showed that "PAYMENT NOT RECIEVED FORM BANK".
                                      But when i checked my account it was credited with Rs. 910 +10 (Bank Charges).
                                      I want to know whats the further procedure to get back my amount.
                                      hope you will revert back to my complaints soon

                                      Simi Joy
                                      I booked a TATKAL ticket from bachau(bcob) to bandra turminal(bdts) (Train no ) on18.12.2011ON THE INTERNET but the transaction failed due to system fault at the IRCTC website. The amount of money amounting to Rs. 362/- was, however, debited to my SBI account . Their Failed transaction ID is- [protected] dated 19.12.2011

                                      So please do the refund to my respective account .

                                      Thanks,
                                      VIKAS KUMAR
                                      I booked various times and transaction failed on the internet and money is debited from credit card and refund is not been effected till date on many ID NO. [protected], [protected], [protected], [protected], [protected], [protected] AND [protected]. THE SAID TRANSACTION WERE FAILED AND NO REFUND IS GIVEN SO FAR

                                      IT IS REQUESTED THAT AN EARLY ACTION IN THIS REGARDS MAY PLEASE BE TAKEN AND REFUND THE MONEY.

                                      THANKS,
                                      P.GOPALAN
                                      I tried to book a ticket from Pune to solapur and solapur to Pune on 10/4/2012. While booking ticket the display was showing some errors for two times. Later I booked two tickets & it was done sucessfully. But the amount Rs 374/- debited for four times & I received message on my mobile No. [protected] from BanK of India.
                                      I made the payment for four times, out of 4, two times transction done sucessfully & I got E- tickets, two times transction failed but payment done to IRCTC. Please take necessary steps so that I can get back my money Rs. 748/-
                                      Mr. karthick don't worry about irctc refunds... karthick first u check in irctc your login page in that booking history will be there in that check wheather your ticket details are there if not there then irctc will refund your amount with in 15-20 days
                                      SIR, MADAM
                                      I HAVE BOOKED TICKET IN IRCTC WEBSITE TO TRAVEL IN "TATA YESWANTPUR EXPRESS" TRAIN NO :12889 AND BOOKING DATED 30.06.2012, I BOOKED TICKETS BUT THE PAYMENT TRANSACTION HAS FAILED AND LATER I HAVE CANCELLED ON 11.07.2012 FEARING MY W/L.... MY MONEY HAS BEEN DEDTED FROM MY ACCOUNT for the failed transaction.,,, AND I REQUIRE THE REFUND FOR MY FAILED TRANSACTION...... NOW WHEN I GET MY MONEY BACK? MY EMAIL ID :- [protected]@gmail.com, mobile no:[protected]
                                      TRANSECTION ID- [protected] , RS. 155 DEDUCTED FROM MY SBI ACCOUNT AND TRANSACTION FAILED.. RESERVATION DATE[protected]
                                      AMOUNT NOT RECEIVED YET..
                                      SAME PROBLEM FOR, TRANSCTION NO- [protected] RS. 155. AND TRANSECTION NO- [protected]. RS 155 DEDUCTED FROM MY SBI ACCOUNT.
                                      PLEASE HELP ME TO RETURN MY AMOUNT IN MY SBI ACCOUNT
                                      I booked a ticket from Tambaram(TBM) to Kovilpatti(CVP) on 19/11/2012. Journey date - 29/11/2012. But the transaction failed and section got expired. The Ticket amount of Rs.1416 was debited from my SBI account using DEBIT card.

                                      Login Id: cal_prisci
                                      The Failed Transaction ID is [protected].
                                      PNR No : 0
                                      Amount : Rs. 1416.

                                      Plz do the needful to get my refund back as soon as possible.
                                      Contact no: [protected]
                                      email id: jai.[protected]@gmail.com

                                      Thanks
                                      Jaishree.
                                      Sir, I tried to book a ticket through irctc online from nizamuddin to kannur on 13 Jan 12. After gave the axis card details the transaction is cancelled , the transaction ID is [protected] . So my booking is not completed and an amount of rupees 585/- deducted from my axis bank account. So I please request you to refund my above mentioned amount as soon as possible. For your kind consideration please.
                                      transaction id: [protected]
                                      [protected]
                                      [protected]
                                      [protected]
                                      amount has not been refunded as yet.these are the failed transactions
                                      refund requested for failed transaction.

                                      transaction id[protected]

                                      the amounted may be credited immediately.
                                      SIR
                                      i had booked ticket from irctc online tickets on 18th may 2014 transaction id:[protected], from PUNE to BNC.transaction has failed but cash has debited from account and tickets has not generated.
                                      my user id is:azim845
                                      mobile number- [protected]
                                      Dear sir/madam,

                                      I tried to book &quot;Tatkal&quot; ticket on 21st August 2014 but the transaction was not successful in first time however an amount of Rs 1, 642.49 was deducted from my SBI savings account (A/c No.[protected] vide transaction details &quot;POS PRCH POS[protected] IRCTC&quot;.

                                      It has been over a month and the same amount has not been refunded till date.
                                      Kindly look into the matter and refund the same (Rs. 1, 642.49) at the earliest.

                                      Regards
                                      Dear sir/madam,

                                      I tried to book &quot;Tatkal&quot; ticket on 21st August 2014 but the transaction was not successful in first time however an amount of Rs 1, 642.49 was deducted from my SBI savings account (A/c No.[protected] vide transaction details &quot;POS PRCH POS[protected] IRCTC&quot;.

                                      It has been over a month and the same amount has not been refunded till date.
                                      Kindly look into the matter and refund the same (Rs. 1, 642.49) at the earliest.

                                      Regards
                                      I had booked the following ticket online via IRCTC - [protected], the payment gateway was stuck for more than 15 minutes and finally gave me transaction failed message.

                                      Hence, I booked the ticket again using booking ID - [protected], and this time the ticket was confirmed.

                                      After 20 minutes i got another message from IRCTC that my ticket using ID [protected] is also confirmed, which ended up me having to tkts for the same people.

                                      This happened only because of the system failure and I should be refunded for this as this not my fault, why should a consumer suffer if the the problem is with the system.

                                      I mailed IRCTC customer care but nobody is ready to respond back apart from teaching me the Tatkal Cancellation rule which we all know.

                                      I have attached the proof of messages that i got from AMEX and IRCTC. As you can clearly see there is a 20 minute gap between both the messages
                                      Transaction Id: [protected] ; Not refunded

                                      I Booked a ticket via irctc account, the money was deducted two times, Once for the ticket and another one for the failed booking. Till now no refund.
                                      Refund issue; Transaction Id: [protected]
                                      I had tried to reserve tatkal ticket from bangalore to ernakulam on 05/02/2015 (transaction [protected]) and it was failed due to the unavailibility of ticket.But the cash was not yet refunded to my account.
                                      Transaction ID: [protected]
                                      Train No./ Name: 12623/TRIVANDRUM MAIL
                                      Date of Booking: 01-Mar-2015
                                      Date of Journey: 30-Apr-2015
                                      Date Of Boarding: 30-Apr-2015
                                      Date of Arrival: 01-May-2015
                                      From: CHENNAI CENTRAL (MAS) To: KOTTAYAM (KTYM)
                                      Boarding At: CHENNAI CENTRAL (MAS)
                                      Resv Upto: KOTTAYAM (KTYM)
                                      Quota: GENERAL (GN)
                                      Class: SLEEPER CLASS (SL)
                                      Payment Status: Payment Settled
                                      Bank Name: Punjab National Bank
                                      Reservation Status: Not Booked
                                      Transaction Amount: 851.24 No. of Adults: 2 No. of Children: 0
                                      Ticket Type: E-Ticket

                                      The above transaction got failed and Payment status is Payment Settled But i didnt get the amount back.
                                      Dear sir/madam,

                                      I tried to book &amp;quot;Tatkal&amp;quot; ticket on 1st May 2015 but the transaction was not successful in first time however an amount of Rs 2, 086.19 was deducted from my SBI savings account (A/c No.[protected] vide transaction details &amp;quot;POS PRCH POS[protected] IRCTC&amp;quot;.

                                      It has been over a month and the same amount has not been refunded till date.
                                      Kindly look into the matter and refund the same (Rs. 2, 086.19) at the earliest.

                                      Refund of e ticket

                                      PNR No- [protected] dt 05 Jun 2014 and [protected] dt 06 Jun 2014 the above ticket's were not refunded in account, The train of these tickets were cancelled.
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                                        N
                                        nakoda
                                        Jun 12, 2012
                                        Resolved
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                                        Resolved

                                        Address: Pali, Rajasthan

                                        Subash Bhandari


                                        to Gm, agm, secygm, secypg, spro, psgm


                                        Date :- 18th May 2012.
                                        Respected Sir/Mam
                                        Mr. Subhash Bhandari
                                        Pune

                                        Subject :- Complaint against Bad / poor services of Indian railway.

                                        Respected Sir Madam,
                                        I Mr.Subhash Bhandari travelling by Ranakpur Express , Train No 14707/08 Coach no B1-05113, PNR no [protected] ,Ticket NO. 73419818 dtd on 16th May 2012 from Bombay to Bikaner .I am a frequent traveler between Bombay to Bikaner. Now a days, bugs, Rat, Cockroaches & Mosquito are seen in large numbers in COACH B1-05113, We travel with our families, its too risky to travel with small babes and infants & also with all these insects. There is also danger of our carrying & spreading them to our houses / offices. Kindly take immediate action to eradicate the same. If pest control arrangements are there kindly trigger them immediately.
                                        Also we travel from Bombay to Bikaner for 24 hrs. but in this Coach , there are no proper basic facilities like Pantry , Clean Washroom & more important is the Security guard . so its very difficult & risky to travel with ladies & children’s. But one good thing is Mr. Mukesh Kumar (A.C.C.A) is a helping hand for all the passengers.
                                        We complaint many times to proper persons but still no action is taken by Indian Railway.
                                        So now we want answer by revert mail.

                                        Awaiting your immediate action.
                                        Thanking you,Yours faith fully,Mr. Subhash Bhandari
                                        Note: NO REPLY HAS BEEN RECEIVED AS ON TODAY SO DO TAKE CARE.
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
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