| Address: Jaipur, Rajasthan |
Dear Sirs,
While traveliing from Hyderabad to Jodhpur on E Ticket, we mistakenly forgot to carry the ID proofs of our Children.s whose eticket were on a seperate PNR [protected], during the checking by the vigilance officer on the way We were fined by Divisional Chief Ticket Officer, Bhusaval for Rs.10220.00 vide receipt no.: B470369 dt: 29.09.2012 and subsequently guided us to file the E TDR dt: 29.09.2012 vide transaction no. [protected], for ticket claim,
We have repeatedly sent several mails and the original documents thro a registered post to Chief Commercial Officer, North Western Railways, Jaipur vide receipt no.: 18005547IN dt: 12.11.2011 and the same was received by the office 16.11.2011,
Till date neither we got any refund nor any communication from the department, it is now more than 8 months, we are still awaiting the response from them,
Please help us to get our claim amount along with the interest and the waiver off the penalty levied, as the mistake was un intentional and ignorantly,
Please get us the justice done in time,
Regards
SANJAY BAJAJ
6, Kamakshi Complex,
Adj CTC, S D Road,
SECUNDERABAD - 500003 (AP)
Cell : +91-[protected]
IRCTC — Ceducted Extra commission Money
As Details given below, Booked tickets on the below mentioned date and on next day of the ticket booking extra money as commision was taken from my SBT account without my authorization.. kindly do the needful to prevent any such incidences in future and to return m unnecessarily deducted money...so please take necessary action
16-Nov[protected]Nov-2010) TO TRANSFER
INB IRCTC_GROUP Railway tkt booking [protected]IG33576382 TRANSFER TO [protected] INDIAN RAILWAYS CATERI 47.00
17-Nov[protected]Nov-2010) TO TRANSFER
INB Commission of IG[protected] IG33576382IG33655012 TRANSFER TO [protected] COMMISSION ACCOUNT INB 10.00
with your
faithfully
suma balakrishnan