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ItzCash Card
ItzCash Card Ltd.
Customer satisfaction rating: 84%
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220
COMPLAINTS
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ItzCash Card

ItzCash Card Customer Care

ItzCash Card Ltd.

Website:
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Address
601/602, 6th Floor, Jai Ambe CHS,Juhu Versova Link Road, Andheri West
Mumbai
Mumbai City District
Maharashtra
India - 400053
Landmarks:Next to HDFC Bank
Above Aroma Garden

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1860 266 5757  
up
74
down
41

Phone:
Phone:
+91 22 6112 5700  
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23
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22
+91 22 6112 5757  
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10
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18

Additional info
Registered & Corporate Office
Top 14th Floor, Times Tower, Kamala City, Senapati Bapat Marg, Lower Parel, Mumbai – 400013
Tel: +91 22 6112 5656

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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84%
StatisticsView Statistics
Complaints
220
Pending
0
Resolved
184
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

ItzCash Card Complaints & Reviews

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L
Lone Tariq
Sep 30, 2021
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Itzcash Card — Related to refund

Done tranction of 1700 then I initiate refund from the merchant how much time it takes to reflect in Card
My card...
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Hemant84
Sep 19, 2021
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Hi using the ebixcash card I did transaction however merchant refunded it since he was unable to provide agreed service but it's been 10 days I have not received money back in my account
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    Pahwa Manoj
    Sep 17, 2021
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    Itzcash Card — Cheated by ITZ CASH Employee

    Dear Sir,

    This is for your kind notice that I am a user of your ITZCASH Swap Machine since past 3 years, we...
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    S
    sudheerreddy50
    Aug 16, 2021
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    Itzcash Card — Cards are not delivered

    I have requested for cards around 1st week of july and not delivered. No proper response from customer care and emalls. They...
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    S
    srujuta
    Jul 24, 2021
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    I can not used prepaid card and I cll them but not response anyone
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      A
      Azim Hajari
      Jul 21, 2021
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      Ebix card is deactivated due to no transaction.
      i want to activate it.
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        S
        sangeetha lg
        Jul 14, 2021
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        I have done the Amazon transaction with the ebixcashcard serial I'd: S[protected]
        And my contact number : [protected]

        The issue is Amazon has done the refund for the items which I cancelled but it's not updated in ebix cash card.

        Find the reference id
        Refund Reference
        # 74332741185118496472788 - 549 Rs
        # 74332741185118496814146 - 558 Rs
        #74332741185118410672125 - 5789 Rs

        Please help me on the same ASAP as it's already been 7 days - Mail has been sent to [protected]@ebixcash.com but no reply from them
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          S
          Suraj Sheth
          Jul 5, 2021
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          Itzcash Card — Password not received for pdf file attachment

          Password is not received and customer care number are not working they won't left the call simply connect with ivr afyer 5...
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          K
          Kousikpinnu
          Jun 29, 2021
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          Itzcash Card — Password is not received

          Password is not received and customer care number are not working they won't left the call simply connect with ivr afyer 5...
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          S
          Sulochana kshetrimayum
          May 21, 2021
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          Itzcash Card — Problem for recharge

          I try to manipur eclectic prepaid recharge, but show me the account like,
          merchant type key inactive.
          Please...
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          L
          LaxmanKhane
          May 2, 2021
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          I have two ebix cash card but they block by side please unblocked card
          Mobile No [protected]
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            A
            Anukriti Tripathi1111
            Apr 13, 2021
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            I'm not able to receive any refund on my ebixcash gift card. My experience with your gift cards is horrible. Please resolve the issue before my head explodes out of rage as never you people either answer any calls nor reply to any emails.
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              D
              Dilipkr1203
              Mar 24, 2021
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              Itzcash Card — Itzcash Card Prepaid card is not delivered

              I ordered the ebix prepaid card on[protected], but the card is not delivered. Customer care is not responding even after multiple...
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              A
              anilrxyz
              Mar 4, 2021
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              Itzcash Card — Prepaid card is not delivered even after 2 months.

              Hi,

              I ordered the ebix prepaid card on[protected], but the card is not delivered. Customer care is not responding...
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              M
              meens meens
              Mar 4, 2021
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              Itzcash Card — Card not delivered even after 2 months

              I have placed an ebixcash order on Jan 18 2021 with order number RA[protected] through Awardco and haven't received it...
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              S
              shrastev
              Feb 16, 2021
              Feb 17, 2021  
              This thread was updated on Feb 17, 2021
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              Itzcash Card — Order reference # XX-RK6GF-PTNWZ-QT9RC-J5MW6

              Hello Sir,

              with reference to the Order number pasted on the complaint subject, I am raising this issue I have...
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              T
              Tabi17
               from Delhi, Delhi
              Jan 20, 2021
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              S[protected] was given to Mr Nikhil Bhor nikhil.[protected]@ebixcash.com of HDFC Ebix Dept to Revalidate on 15 Dec. Till now he has not responded nor is he picking up the phone
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                M
                Monalisa Bhuyan
                 from Hoskote, Karnataka
                Jan 14, 2021
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                Itzcash Card — Gift card expiry info

                My card is still valid . But at pos it says expired card. Plzz call on [protected]...
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                R
                RahulTrimb
                 from Delhi, Delhi
                Jan 11, 2021
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                Itzcash Card — Prepaid card

                Hi,

                I applied for prepaid card 10 days ago however the card has not recieved yet..
                Even after multiple...
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                P
                Peyeh
                 from Delhi, Delhi
                Jan 5, 2021
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                Itzcash Card — Don't cheat customers with your worst service

                Worst service ever.. Cheating customers.. You guys should know how money important during lockdown situation but.. It's been...
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