ItzCash Card
ItzCash Card Ltd.
Customer satisfaction rating: 84%
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220
COMPLAINTS
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ItzCash Card Customer Care

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Address
601/602, 6th Floor, Jai Ambe CHS,Juhu Versova Link Road, Andheri West
Mumbai
Mumbai City District
Maharashtra
India - 400053
Landmarks:Next to HDFC Bank
Above Aroma Garden

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
74
down
41

Phone:
Phone:
up
23
down
22

Additional info
Registered & Corporate Office
Top 14th Floor, Times Tower, Kamala City, Senapati Bapat Marg, Lower Parel, Mumbai – 400013
Tel: +91 22 6112 5656

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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84%
Complaints
220
Pending
0
Resolved
184
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

ItzCash Card Complaints & Reviews

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Done tranction of 1700 then I initiate refund from the merchant how much time it takes to reflect in Card
My card...
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Hi using the ebixcash card I did transaction however merchant refunded it since he was unable to provide agreed service but it's been 10 days I have not received money back in my account
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    Dear Sir,

    This is for your kind notice that I am a user of your ITZCASH Swap Machine since past 3 years, we...
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    I have requested for cards around 1st week of july and not delivered. No proper response from customer care and emalls. They...
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    I can not used prepaid card and I cll them but not response anyone
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      Ebix card is deactivated due to no transaction.
      i want to activate it.
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        I have done the Amazon transaction with the ebixcashcard serial I'd: S[protected]
        And my contact number : [protected]

        The issue is Amazon has done the refund for the items which I cancelled but it's not updated in ebix cash card.

        Find the reference id
        Refund Reference
        # 74332741185118496472788 - 549 Rs
        # 74332741185118496814146 - 558 Rs
        #74332741185118410672125 - 5789 Rs

        Please help me on the same ASAP as it's already been 7 days - Mail has been sent to [protected]@ebixcash.com but no reply from them
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          Password is not received and customer care number are not working they won't left the call simply connect with ivr afyer 5...
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          Password is not received and customer care number are not working they won't left the call simply connect with ivr afyer 5...
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          I try to manipur eclectic prepaid recharge, but show me the account like,
          merchant type key inactive.
          Please...
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          I have two ebix cash card but they block by side please unblocked card
          Mobile No [protected]
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            I'm not able to receive any refund on my ebixcash gift card. My experience with your gift cards is horrible. Please resolve the issue before my head explodes out of rage as never you people either answer any calls nor reply to any emails.
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              I ordered the ebix prepaid card on[protected], but the card is not delivered. Customer care is not responding even after multiple...
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              Hi,

              I ordered the ebix prepaid card on[protected], but the card is not delivered. Customer care is not responding...
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              I have placed an ebixcash order on Jan 18 2021 with order number RA[protected] through Awardco and haven't received it...
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              Hello Sir,

              with reference to the Order number pasted on the complaint subject, I am raising this issue I have...
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              S[protected] was given to Mr Nikhil Bhor nikhil.[protected]@ebixcash.com of HDFC Ebix Dept to Revalidate on 15 Dec. Till now he has not responded nor is he picking up the phone
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                My card is still valid . But at pos it says expired card. Plzz call on [protected]...
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                Hi,

                I applied for prepaid card 10 days ago however the card has not recieved yet..
                Even after multiple...
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                Worst service ever.. Cheating customers.. You guys should know how money important during lockdown situation but.. It's been...
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