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ItzCash Card Complaints & Reviews

4.1
Last updated Jan 7, 2022
Complaints 224
Resolved
184
Unresolved
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ItzCash Card Head Office Address

601/602, 6th Floor, Jai Ambe CHS,Juhu Versova Link Road, Andheri West
Mumbai
Mumbai City District
Maharashtra
India
400053

ItzCash Card Phone Numbers

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1860 266 5757
74
41
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+91 22 6112 5700
23
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ItzCash Card reviews & complaints(224)

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I have a Gift Card which has the validity as 8/22. But when I tried using at the Outlet, i got the message on the Card machine that the Card is expired

I tried calling their Helplines several time waiting for more than 5 minutes each time . No luck . They are Deadlines

Further I have given the information on their contact platform many time . Only false promises . no one has called to date and it is more than...
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I had this gift card ebix cash card by hdfc of amount 5000 of which 2500 I had used and the remaining balance is still there even cards are showing active status in their online platforms but the card not working online/offline could not use it anywhere..I complained this multiple times in writing emails and also called customer care but no response...
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Hello

plz close my pos machine Customer care not work no one person received call...
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I was trying to recharge my wallet for Rs. 14600.00 on dated 27 March 2021. But the same has not been updated in my wallet. Kindly do needful. Thanks
ItzCash Card customer support has been notified about the posted complaint.
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    Done tranction of 1700 then I initiate refund from the merchant how much time it takes to reflect in Card
    My card serial no is S[protected]

    And I also attach the refund proof from the merchant...
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    Hi using the ebixcash card I did transaction however merchant refunded it since he was unable to provide agreed service but it's been 10 days I have not received money back in my account
    ItzCash Card customer support has been notified about the posted complaint.
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      Dear Sir,

      This is for your kind notice that I am a user of your ITZCASH Swap Machine since past 3 years, we want to inform you that we have been cheated by your employee Mr. Ankit (Based at Haridwar & taking care the business of ITZ CASH).

      Since last 1 year he is having our one swap machine, which we have given him for the repair but till date he didn't send the machine to company for the repair.
      One...
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      I have requested for cards around 1st week of july and not delivered. No proper response from customer care and emalls. They say cards were returned back on 28th july, but i did not get any messages or call from Bluedart. You guys did not even try to reach me on return of the cards.

      Serial Numbers : S[protected] and S[protected]...
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      I can not used prepaid card and I cll them but not response anyone
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        Ebix card is deactivated due to no transaction.
        i want to activate it.
        ItzCash Card customer support has been notified about the posted complaint.
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          I have done the Amazon transaction with the ebixcashcard serial I'd: S[protected]
          And my contact number : [protected]

          The issue is Amazon has done the refund for the items which I cancelled but it's not updated in ebix cash card.

          Find the reference id
          Refund Reference
          # 74332741185118496472788 - 549 Rs
          # 74332741185118496814146 - 558 Rs
          #74332741185118410672125 - 5789 Rs

          Please help me on the same ASAP as it's already been 7 days - Mail has been sent to [protected]@ebixcash.com but no reply from them
          ItzCash Card customer support has been notified about the posted complaint.
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            Password is not received and customer care number are not working they won't left the call simply connect with ivr afyer 5 mints they disconnected

            1) Order No: GIFT[protected]
            2) Order No: GIFT[protected]
            3) Order No: GIFT[protected]...
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            Password is not received and customer care number are not working they won't left the call simply connect with ivr afyer 5 mints they disconnected .

            [protected]

            [protected]
            Those numbers not working there were doing fraud with the customers....
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            I try to manipur eclectic prepaid recharge, but show me the account like,
            merchant type key inactive.
            Please solve this problem....
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            I have two ebix cash card but they block by side please unblocked card
            Mobile No [protected]
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              I'm not able to receive any refund on my ebixcash gift card. My experience with your gift cards is horrible. Please resolve the issue before my head explodes out of rage as never you people either answer any calls nor reply to any emails.
              ItzCash Card customer support has been notified about the posted complaint.
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                I ordered the ebix prepaid card on[protected], but the card is not delivered. Customer care is not responding even after multiple times of follow-up.

                · Customer Name as mention while placing the order - Dilip Kumar
                · Date of order 03/03/2021
                · Order reference nos. – S[protected]

                Thanks,
                Dilip Kumar
                [protected]...
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                Hi,

                I ordered the ebix prepaid card on[protected], but the card is not delivered. Customer care is not responding even after multiple times of follow-up.

                · Customer Name as mention while placing the order - Anil Rajan
                · Date of order[protected]
                · Load amount - 6000
                · Order reference nos. – S[protected]

                Thanks,
                Anil Rajan
                [protected]...
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                I have placed an ebixcash order on Jan 18 2021 with order number RA[protected] through Awardco and haven't received it yet

                PFB message and I didn’t receive any further message after that
                “Dear Customer, your HDFC Gift Card XXXXXXXXXXXX0379 has been credited with INR 10000.00 on 08FEB21 01:25 PM and your available balance is INR 10000 If this transaction is not done by you, call[protected].”

                I...
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                Hello Sir,

                with reference to the Order number pasted on the complaint subject, I am raising this issue I have ordered 3x6000 value ebixcash pre-paid card on 18th Nov 2020. I have received 2 nos pre-paid card but sir i am still waiting for 3rd card which I haven't received till now.
                I have been writing an email to ebix customer care and calling them but sir I am not getting any response from them they are not even replying...
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