[Resolved]  Jaguar — complaint TT[protected] made on 15.09.10 not yet attended

Address:

West Delhi, Delhi

We had purchased various faucets for our bathroom vide Inv No. 133 dt. 24.09.2010 from Luxmi Hardware & Sanitary Store Nangloi (Ph.:[protected]. 1 Botton Spout is broken from nipple and No nipples are available from any of your auth. dealer stocks and they say you lodge a complaint. The person sent on 08.09.10 (Pintu) was untrained and a novice and he also did not even have nipple for Opel Button Spout. We find that there is a mfg. defect in the nipple so It broke. Anyway see our complaint no. 27164 which is still pending as we are not at all satisfied with your technician visit. He did not do anything. Pl. read comments on the service card and send some sr. person for fixing nipple and tell us if it is chargeable or free of cost. we are thinking to go to Pitampura Consumer court for this inaction and lapse of service on the part of Jaquar, as the same is under warranty.

Sent at NCR Customer care
TT[protected]

Usha Aggarwal
49, Balbinder Apartments, Mayur Bagh CGHS,
Near DDA Sports Complex,
A-6, Paschim Vihar, New Delhi-110063
[protected]@yahoo.com
[protected], [protected]