Submit a Complaint
Claimed

Jaquar Complaints & Reviews

jaquar.com
1.2
Updated: Apr 16, 2026
Complaints 1654
Resolved
362
Unresolved
1292
So far, so good. Jaquar is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Jaquar will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Jaquar

Having problems with Jaquar?

File a complaint and get it resolved by Jaquar customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Other
Jaquar

Jaquar reviews & complaints(1654)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
G b thakur
Apr 16, 2026
Report
Copy

OPTIMA Shower enclosure

Address: Delhi

I was supplied Optima Sliding DR 8mm RT ( JSE-BLM-OPTSDR1520X)

Fixed glass need to be 2" shorter...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
saurabh zurmure
from NAGPUR, Maharashtra
Apr 2, 2026
Report
Copy

Jaqur diverter and metropole nor working properly

Address: PLOT NO 05 BHAGYASHREE NAGAR KHARBI ROAD GALLI NO 02 NEAR GAJANAN MAHARAJ MANDIR NAGPUR 440024

Dear Team,

The diverter and Metropole in one of the bathrooms in my house are not working properly so please send your representor to solved my problem on urgent basis....
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Rahul4713
Jan 17, 2026
Report
Copy

Jaguar conceled flush

Address: Mumbai

Good day,

Please note that my home Jaguar concealed flush was repaired today by way of replacing the spindle.

The charge for the same was Rs 2310.00.

Cost for spindle assembly was Rs 2006.00, which should include spring + disc, but only the spindle and plastic part was replaced.

I am not sure if the part was genuine Jaguar, as it was in Serviceman's pouch along with some other new...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
Navi_navjeetsingh
from Bhawanigarh, Punjab
Jan 5, 2026
Report
Copy

Tank

Address: #21 Neelkanth city bhawanigarh

The flush tank for toilet sheet is not working...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
vikram singh nathawat
from Bhinmal, Rajasthan
Jul 3, 2025
Jul 3, 2025
This thread was updated on Jul 3, 2025
Report
Copy

Jaquar toilet sheet & nal regularly leak

Address: E-82, SUSHANT CITY FIRST, MACHWA

I m Jaquar customer and facing problem to toilet sheet water leakage and diverter in hand many times, I have raised many times compalint and always your agent Mr. Kanihaya came and repair but again same problem incurred within 2 or 3 days, Many times my tolets and bathrooms not workng. Your agent suggestted us to install water softner machine, when in same colony many Jaquar user's used your products without any softner machine. I sure...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Suvansh15
from Jabalpur, Madhya Pradesh
Nov 25, 2023
Report
Copy

Steam Unit

Address: House No. 79 Opposite Sai Mandir adarsh nagar colony, Narmada Road Rampur

Respected Sir/Ma’am

This is to inform you that we have been trying to get our Steam Bath Fixed From 8 Months, and it’s really disappointing to say but your CUSTOMER service is ### in Madhya Pradesh Region. First I was running behind Your CUSTOMER service employee (Satish) In Jabalpur, logging complain again and again to get it fixed but there was no response and even if there was a response they would just...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Ruchi.rch
from Katihar, Bihar
Nov 17, 2023
Nov 20, 2023
This thread was updated on Nov 20, 2023
Report
Copy

Complaint against I-flush

Address: Katihar

We have used many jaquar products in our home but the i-flush is the worst product I have ever used. I have lost the number of times I made a complaint regarding this product. My father is a builder we have used jaquar products in various projects but the customer service we are receiving has left me wondering if we should move to a different brand. One time we need some parts and it took almost 3 months and even then the part received was...
Helpful
Found this helpful?
2 Comments
Report
Copy
P
pawan [email protected]
Oct 30, 2023
Oct 31, 2023
This thread was updated on Oct 31, 2023
Report
Copy

Service request

I lodged a complaint on 23.10.2023 regarding my sink mixer (complaint no[protected]. Afterward I made 3 more complaints for the same but to no avail. Everyone time I complaint, I am being given empty promises. May I know when will I get resolution....
Helpful
Found this helpful?
1 Comment
Report
Copy
S
saket jagdish agarwal
Jan 18, 2023
Resolved
Report
Copy
Resolved

Tap leakage issue

Address: northview flat near sant xaviers college navrangpura 380009
Website: www.jaquar.com

As we have purchased the tap in bulk quality for our home, most of taps are having leakage issue.
Kindly response us as soon as possible...
Helpful
Found this helpful?
1 Comment
Report
Copy
J
Joy Saha 23
from Pune, Maharashtra
Jan 15, 2023
Report
Copy

Essco Fittings

Dear Sir,

I stay in Flat A1 802, BAIRIS, BAIF ROAD, Wagholi, Pune 412207, and my builder is Bhandary Associates. The sanatory fittings are poor in quality and catching rust and the coating is causing stain marks and bubbles. I had complained Jaquar customer care, but no positive response yet. Request you to kindly take action and advise accordingly....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Swati Rumde
from Jaipur, Rajasthan
Nov 13, 2022
Resolved
Report
Copy
Resolved

Jaquar Toilet Leaking

I am from Jaipur. My Jaquar Toilet is leaking since 20 days. I have complained several times at customer care but they still have not taken any action. Last time one service man Mr Pradeep visited my place said one internal part is damaged without any inspection. Later he didn't show up. He had given Mr Rohitas contact number who told me part is not available in company. Now what does this mean? Since last 4 years of Jaquar tap fitting I...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhariz Studio
Sep 30, 2022
Report
Copy

Defective Diverter and no invoice

I bought recently 100+ Jaquar diverter for one of project in Gurgaon.
Due to defect correction in one piece, we got charged Rs 600.
But still no bill has been provided from past 1 month.
Very very bad service experience.
Complaint number[protected], 01096812...
Helpful
Found this helpful?
1 Comment
Report
Copy
A
Abhay879
Aug 19, 2022
Resolved
Report
Copy
Resolved

Jaquar WC Seat cover issue

I logged a complaint on 17th June for a fault in my WC seat cover from Jaquar to customer care.
Rep visited a few days later and immediately had a conversation with his supervisor, who without any hesitation raised his hands off the issue mentioning this is something that we can not do anything.
I tried to have a sensible conversation with him as to what I as a customer can do here, I mean what possibly I can do if your product...
Helpful
Found this helpful?
Write a comment
Report
Copy
J
jeffrey j
Jul 21, 2022
Report
Copy

Service request closed without solving the problem

I have raised a complaint regarding water heater on 21st of June. The complaint was closed as resolved without resolving the problem. I contacted Jaquar again and they open a new service request, this time they asked me to wait for 15 days for the parts to arrive, but the request was closed and the problem was not resolved.
Their customer care doesn’t respond properly and raise a new request everytime we call them. Very worst customer...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Anish0712
from Gurugram, Haryana
May 31, 2022
Report
Copy

Service issues related to a Jaguar tap or mixture installed in our kitchen

Website: www.jaquar.com/en

This is to highlight the issues we are facing for a service request of a Jaguar tap / mixture installed in our kitchen

We started facing issue with this tap almost a year ago and I have raised three more service requests before this. Earlier every time a technician visit our place and tighten the screw and provide assurance that it will not trouble going forward.

Finally the tap stop working on 25th May 2022,...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Rakesh sharma1212
from Gurgaon, Haryana
Mar 15, 2022
Report
Copy

Jaquar Steam Bath

Address: Fitness Thugz, 139-141,1st floor,, Qutab Plaza Market, DLF Phase-1

I file i complaint regarding Jaquar Steam on Dec 13, 2021 But the problem is not resolved yet and did not get any update from service provider, i tired to calling on [protected], but always they give me time of 1 week, its being 3 Months, Kindly do the needfull,...
Helpful
Found this helpful?
1 Comment
Report
Copy
Y
yetsvet
from Patparganj, Delhi
Feb 7, 2022
Report
Copy

Geyser 25 ltr

Address: A-705, SARANSH APTMTS. 34-I.P.EXTN, PATPARGANJ, DELHI-92

The element does not work as per your representative, who did not correct it as the part not available with jaquar since over one month. your representative said to pay 1250 for this being corona period. three times the complaint have been filed and today again your representative said no part available and talk to company HQ.
Such an eminent company and no part available is not only surprising but shameful also. I regret to buy this...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Arthur1975
Dec 10, 2021
Resolved
Report
Copy
Resolved

Quadrant shower enclosure

I purchased a jaquar quadrant shower enclosure in black from bathroom City in UK. Unfortunately the glass panels were flawed and didn’t fit correctly.
A Jaquar appointed engineer visited and his efforts resulted the glass shattering and causing damage to a newly fitted bathroom.
A second enclosure was delivered and while this wasn’t perfect either, a few tweaks to the roller hinges meant the door could be made to work....
Helpful
Found this helpful?
1 Comment
Report
Copy
T
Tej5291
Sep 7, 2021
Report
Copy

Toilet sheet hydraulic issue

I have face problem in jaquar esscobathware toliet sheet which is in warranty period but when I contacted them they told me we have not enough parts for this product so we order it and change in a while in between 10 to 15 days but when I contacted them again they told me we can't have this part so we are unable to do needful and latter on not replayed any answers or even talks....
Helpful
Found this helpful?
Write a comment
Report
Copy
J
Jagadish Aditya Dinakar
Aug 9, 2021
Report
Copy

Leakage problem from hanging CNS-WHT-959 N wall hung-WC with normal Closing seat

I brought CNS-WHT-959N commode 13 September 2019 now I am facing problem with leakage of water from inside the commode since 4 months, I got service from your center and even after 4-5 time same issues is there still issue is not solved . I need healthy solution on that urgently. do need full. I trust this matter can be resolved quickly and look forward to your early reply. I want that product as in replaced....
Helpful
Found this helpful?
Write a comment
Report
Copy

Related businesses

Mphasis
1.9
(275)
PayPal
1
(231)
Pancard Clubs
1
(660)