Jaquar Complaints & Reviews

I raised this ticket in 31 July 2023 to get a new thermostat diverter outer part. My purchase not even completed 1 year but it got broke from inside. I was expecting this to be replaced without any cost but I was told that I will have to pay to get the new part. This was totally unexpected.

However, I paid advance of Rs 1000 on 5 Aug 2023. I am still waiting fir any update or part to be received.

Really disappointing service by Jaquar

I have tried so mang time in jaquar customer care number but the number never connect anybody, so from where we get solution it's really looks so unprofessional...And the fitting of bathroom creates lots of issue...

I'm Mrs. Kiran Chadha. I had purchased a Jaquar Bathroom Tap Mixer (Hot and Cold water) and Jaquar Wash Basin both are highly expensive products and both are defective. The quality provided is so cheap/ defective that the Tap broke off and fell on the Wash Basin due to which the Wash Basin also broke and has chipped off. I have paid a high price for both the products and the purchase was done on 16th May 2022. The tall boy Tap Mixer has an...

Hi,

Refer mentioned complaint subject and service call reference no. is 01175878,
This is the 4th time raising a complaint about diverter getting hard every now and then the service person will come and do the greasing and go after several months again knob will get hard, the service person is suggesting us not to use hot water how funny where for bath generally we use hot water only that's why we choosen diverter.

I think the Jaguar product itself is having some issues which is not suggested for hot water itsemz. I made a mistake of choosing Jaguar.

This time again I have raised a query let's see what solution / suggestions they will give . Will write a review once the complainant is attended .

Note : suggest not to go for Jaguar Diverter.

Regards

Rakhesh B Poojary | [protected]

Commodes are leaking and i am trying to seek a replacement since the month of December. talked to 3 senior executive members, suman das, sameer das, soumen pal, but no reply. hence if I don't get reply we are moving to court

Flush Tank not working since last two days
Facing a lot of troubles

Purchased 2 colored wash basin mixture last December. Both are shedding color and look in very bad shape. Request immediate resolution

We purchased 4 Jaquar tap on last year .but on one tap a problem the silver coating is removed. It have bubbles in it. We complaint on last month. The complaint is registered and we got the message but and no response. Please do as soon as possible

Purchased 3 diverters in November two of them are working fine, one is very hard to operate.

Not registered any complaint till now.
My contact details
[protected]
[protected]@gmail.com

On 04/07/2023, I had raised my compliant related to shower spray not functioning properly. Post Technician Gursewak visited my place on 06/07/2023. While he was checking for the shower head, he hardly hit that shower head on ground for around 3 times. When my father asked him why he threw it hard on floor he said that their way of practice as it clears it off the debris, and opens up the pores. But still it was not working so he declared...

Company asking for Rs 1105 for small part of product With MRP Rs1150, that too under warranty. complaint no: 00991616

Dear sir/madam,
I'm senthil, 07/07/2023 i purchased a water closet model,
JAQ-ECS-WHT-851S220SPPSM SINGLE PIECE WC WITH PPSOFT CLOSE SLIM

At lakshmi ceramics, thanjavur.

Invoice no :MHT2324CRD01412

After the installation, i found a leakage on the flushing tank while water is filled.

Then i found a U SHAPE big crack on the backside of the tank.

So I...

Inspite of replacement with new parts, sensor of Quardra Whirpool is not working.

Sensor not working inspite of replaced 2 days back.

Hi

I have requested for the replacement of seat cover on 18th May 2023.

Complaint got registered on18-May-2023
Service Request No. R23E18NDE00660873

I have done many follow ups but every time I get the same response "you will get an update with-in a week time".

Called Customer service:[protected]
Neeraj (Escalation Desk) - Last Spoke on 22-Jun-2023
Ms. Kanchan...

My name is shanmugarajeshwaran in chennai ([protected])
I have made service request about mixture tap leak on 14.02.23 and service call ref no. 00212582. The technician visited on 16.02.23 and said that the concerned materials were not available and he promised to resolve the same in a weeks time and requested to close the ticket and paid visiting charges. After that there was absolutely no response from Jaquar support. Last month i have called their customer support and again promised that the issue will be shorted in a weeks time. Almost 4 months my tap is leaking. Absolutely very cold response from Jaquar support team.

Pot seat cover is broken

1. Electronic wall hanging seat not working, complaint made again and again almost 03 months passed
2. Panel enclosure not fitted properly, damaged. Complaint made again and again almost 07 months passed

I have a jaquar tap in my bathroom it has been dripping for a long time.
It has a cold water tap a warm water tap and a toggle between the tap and shower in between. A photo and a video has bene attached to this complaint.
I request you to fix it as soon as possible.

I have bought bathroom fittings from jaquar some days ago.After using its products one big and expensive basin cock(tap) starts leaking.several times I complained to customer care but no jaquar executive visited my place till date.Every time customer care person tell that sorry 'maaff kr dijiye'.I have never expected this type of behaviour from such a prominent company.please do the needful because my whole family is suffering due to this.