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Jaquar Complaints & Reviews

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Last updated Mar 21, 2023
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Jaquar reviews & complaints(1594)

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Address:Address: Unit No. 705, Capital Towers, 180, Kodambakkam High Road, Nungambakkam, Chennai-600034 Tel: 044-28239441,8939906564 Email: [email protected]

I complained multiple times about my Jaquar fittings which I purchased in Chennai:

1. Jaquar overhead shower leaking
2. Jaquar shower mixer knobs defective.

All the above needs replacement. I have been following up for 6 months.
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    Address:Address: Unit No. 705, Capital Towers, 180, Kodambakkam High Road, Nungambakkam, Chennai-600034 Tel: 044-28239441,8939906564 Email: [email protected], Chennai, Tamil Nadu

    I had complained multiple times for the following issues, latest service call number is as follows : 00316714. All purchases are within warranty period of one year.

    1. The Jaquar overhead shower is leaking and needs to be replaced

    2. The Jaquar 3 way mixer Knobs are faulty and need to be replaced.

    Jaquar technicians have already visited and always promise that this will be solved but nothing happens. The only SMS message I get is that Service call has been resolved without any action from company's side.

    I am now frustrated with Jaquar brand purchase. I am hoping a complaint here will help move the case.
    Jaquar customer support has been notified about the posted complaint.
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      Address:jsw steel coated products ltd [lot No B -06 tarapur MIDC boisar 401501

      Sensor not working contact no [protected]
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        Greetings!
        I am writing this to make you aware about the issue I am facing with the taps fitted in my washroom.
        When we first moved into our new home, the builder had provided us with Jaquar fittings in washrooms. We used those for nearly 10-12 years without facing any issue.
        So, when we finally decided to renovate our home, our 1st preference was Jaquar sanitary fittings. We renovated our house about a year ago. Soon...
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        I have installed all bathroom fittings of jaquar. now there was a problem in flush valve. I have lodged complaint on 28/02/2023. Mechanic had visited my place. He cleaned the flush valve and I gave him satisfaction code. But after he left us I found some water is flowing continuously. I asked the mechanic he said he will do tomorrow. But he didn't visit. I again lodged complaint on 01/03/2023. He again visited my home. But he didn't solve the problem. and I didn't give hime satisfaction code.
        But my complaint close without solving the issue. I again and again contacted customer care. And they always said that area coordinator will visit. But till today no one is visited. Please help.
        Also scratches left on flush valve by mechanic. My Complaint no is 00278603
        Jaquar customer support has been notified about the posted complaint.
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          I have purchased a health faucet from a local Jaquar dealer in Indore some time back. Since then almost every 3 months I have to lodge a complaint with Jaquar's very lousy serviced toll free number. This has happened around 7 times, since i purchased the product. Out of various brands available, I shortlisted Jaquar, but didn't know that Jaquar is 'naam bade aur darshan chhote'. This time (around 25 days back) the pipe has high leakage, I contacted toll free number and demanded a free replacement - as Jaquar has provided a faulty product to me. An engineer visited my place around took photographs of my bill (of course, under warranty period) and the faulty product. TILL NOW THE COMPLAINT HAS NOT BEEN RESOLVED, NOR HAS THE TOLL FREE CALL CENTER PROVIDED A COMPLAINT NUMBER.
          Jaquar customer support has been notified about the posted complaint.
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            Address:201 B Block Lavender, 6th Main, 5th Cross, Akshaya Nagar, YELENAHALLI, OFF B.G.ROAD

            Hello Sir, Jaquar barh room commode since one week leakage issue and then we switch off the upper wall then Now when we flush water is not coming may be air block or flush issue or leakage issues please do the needful
            Thank you
            Best Regards
            Sudhakar Reddy
            [protected]
            +1 photos
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              Address:Yelhanka

              I have brought washbasin taps from jaquar ...one piece is defective and the water is leaking out ... All my fittings at home are from jaquar but this one really disappointed ...i have brought the taps from a store in yelhanka ..and they r refusing to replace and v bad behaviour
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                Sir, I have contacted jaquar sales team in udaipur rajasthan to guide about heat pump and give some user contact who are already using the heat pump. The sales person gave me the contact of the user and I have visited the user toady and he was totally dissatisfied with the jaquar heat pump as it was just making the water lukewarm which is not sufficient in such a cold weather in udaipur. I have not purchase the heat pump yet, as I am confused with the heating efficiency of the heat pump. Kindly provide demo of the product or give the detail of the satisfied user in udaipur where we can go can check the heating efficiency of the machine.

                Thank you,
                Abhishek Jain
                [protected]
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                  Resolved
                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                  Resolved
                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                  Address:northview flat near sant xaviers college navrangpura 380009
                  Website:www.jaquar.com

                  As we have purchased the tap in bulk quality for our home, most of taps are having leakage issue.
                  Kindly response us as soon as possible
                  Jan 20, 2023
                  Complaint marked as Resolved 
                  no did not respond and marked my application as resolved
                  Jaquar customer support has been notified about the posted complaint.
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                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                    Address:HOUSE NO 10 street H 2 GROUND FLOOR, VATIKA INDIA NEXT SECTOR 82

                    I have placed one complain[protected] about by kitchen mixer hot water tap not working. The engineer have visited the place and as soon as he opened tap, start saying that this tap have been damaged by local plumber.
                    It seems like he was just finding reason to avoid to replace my parts. It was extremely bad experience of Jaquar home service and left me with no option other than buying new part.
                    We are paying extra money to buy good product with good service but I got nothing.

                    Please look into this situation and help if anyone can.
                    Jan 16, 2023
                    Complaint marked as Resolved 
                    Engineer have visited and confirm he will not replace the product. as per him, product have been damaged by plumber. he was not ready to listen that my plumber have done anything to tap.
                    Jaquar customer support has been notified about the posted complaint.
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                      Dear Sir,

                      I stay in Flat A1 802, BAIRIS, BAIF ROAD, Wagholi, Pune 412207, and my builder is Bhandary Associates. The sanatory fittings are poor in quality and catching rust and the coating is causing stain marks and bubbles. I had complained Jaquar customer care, but no positive response yet. Request you to kindly take action and advise accordingly.
                      Jaquar customer support has been notified about the posted complaint.
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                        Has geyser take much time to produce a heated water, and it's create some noise during that process, which is running inside. I call many times on customer service but don't received my a single call from their side.
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                          Address:mumbai

                          The water heater leaks and does not heat the water, Had compliant earlier and the person visited and solved it. though its the same again immediately ..havent been able to use the water heater since the time of installation
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                            Address:B-60, Neelamber Appartment opp Sainik Vihar Pitampura Delhi 110034

                            Hi, we have recently install new toilet seat but water is leaking from flush area.
                            Jaquar customer support has been notified about the posted complaint.
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                              Address:KOTA ,RAJASTHAN

                              I am from Kota, Rajasthan. The jaguar fittings at my home are leaking .
                              Kindly send the serviceman to resolve the issue.
                              Jaquar customer support has been notified about the posted complaint.
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                                Address:27 B/5 SARAI ROHILLA NEW ROHTAK ROAD KAROL BAGH NEW DELHI

                                Tab handle is loose
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                                  My wash basin nipple was broken. For that i have made multiple complaints on[protected] with complaint no:01556580, on[protected] with complaint no:01587077, on[protected] with complaint no:01625972, Without rectification they have closed complaint. Again on[protected] with complaint no:01684719 .Please let me know when it can be rectified or not
                                  +1 photos
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                                    Address:JAIPUR

                                    Your customer care no [protected] found engaged during 9 to 6 since last 3 days. During this period i tried not less 300 times. After 7 p m your no is reachable with recorded voice message that i have to contact durng business hour only. On dialing[protected] neither the call is connected to customer care no nor it is attended by any operator. Very poor customer service.
                                    Jaquar customer support has been notified about the posted complaint.
                                    Worst service I feel as I have registered a complaint on customer care on 19-12-22 and have been following up continuously but till date no one has attended I been using Artize range of products including there premium model showertronics IV6 but then too they are least bother my entire 3 brother Lw house we had bought complete range of Artize products but I pitty on there service .I high recommend think twice before spending your hard earned money on such brand.
                                    Also personally I had been calling to one Mr Vignesh but he is also a false guy with lot of wrong comittment
                                    My wash basin nipple was broken. For that i have made multiple complaints on[protected] with complaint no:01556580, on[protected] with complaint no:01587077, on[protected] with complaint no:01625972,
                                    on[protected] with complaint no:01684719 .Please let me know when it can be rectified or not.

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                                      Address:house number 107, shyam vihar colony, near radha swami dera, hanumangarh town, rajasthan 335513

                                      Good day

                                      kindly note that jaguar fittings at my home are leaking, including hand faucet and three way diverters.

                                      customer care number is not working.

                                      Kindly send the serviceman to resolve the issue.
                                      Jaquar customer support has been notified about the posted complaint.
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