Jaquar Customer Care
Jaquar and Company Pvt. Ltd.
Customer satisfaction rating: 51%
Submit a Complaint
562
COMPLAINTS

Jaquar Customer Care

Jaquar and Company Pvt. Ltd.

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Address
Plot no 306, Udyog Vihar, Phase II
Gurgaon
Gurgaon District
Haryana
India - 122016

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
3553
down
626

Phone:
Phone:
up
1055
down
199

Fax:
Fax:
+91 12 4234 6531  
+91 12 4234 6532  

Customer satisfaction rating
51%
Complaints
562
Pending
4
Resolved
286
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Jaquar related photos (77)

Jaquar Complaints & Reviews

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Jaquar — geyser not repaired even in warranty

 dhindsa maninder on Feb 10, 2019
It has been the whole winter season since my geyser is not working at all. I have filed complaints numerous times, but none paid heed except 2850 rs part replacement although the product was in warranty. Even after 2 days, geyser stopped working and none of the servicemen is coming to check the product. I am extremely disappointed with the jaguar service. My complaint no. Was 00101229. I have already initiated a consumer forum suit, hoping for a solution....
Complaint comments  Read comments Complaint category Water Heaters & Geysers

Jaquar — regarding dealer support for toilet seat

 Sunel on Feb 8, 2019
I have purchased jaguar sanitaries from gupta brothers, haridwar road, dehradun on 14/12/2018 worth rs. 80, 000/- (Approx) and till then i am coordinating for two toilet hang seat tank (Model whs5351) which was pending from there ends and they assured me that it will delivered asap but still they are not responding on it and asking me to talk to jaguar branch head mr. Ravinder but i am not getting any positive response from him too. I am very much disappointed with the services. Please assist....
Complaint comments  Read comments [1]Complaint category Products & Services

Jaquar — wall hung wc broken

 minuJ on Feb 8, 2019
I have installed Jaquar wall hung WC on March 2015 under the Jaquar guidance. Now the WC has been broken and I have complained to Jaquar helpline, they visited my home.

Jaquar people have told that it was installed without washer, the plumber has installed complete unit including concealed cistern under the supervision of Jaquar technical people.

They are not ready to accept the guarantee or warranty.

Please guide me in the next step.

Regards
Persis...
Complaint comments  Read comments Complaint category Utility Services

Jaquar — health faucet and kitchen tap

 Shweta Kandhari on Feb 4, 2019
Water leakage in kitchen tap and health faucet knob is not working properly and all my showers are blocked with some kind of residue which is left with water i want it to serviced quickly as it’s very essential as u must be knowing we must save water but droplets of water comes out in kitchen every time it need to done asap and health faucet is a big problem as our children uses that bathroom plz consider my request in urgent basis...
Complaint comments  Read comments Complaint category Work at Home, Part Time Jobs

Jaquar — geyser instant 3 ltr. 3kww03

 aaypee13 on Feb 4, 2019
Purchased vide bill No. 918 dated 21.7.16 Baba Agencies Shastri Nagar Kanpur

Stopped working, complaint lodged on toll free number on 9.1.19 Service call number 00032897

Service personnel visited on 11.1.19, informed elements need to be replaced

Several reminders sent but till date no action has been taken

Really dissatisfied with the service and also by the dealers who are not of any help...
Complaint comments  Read comments [1]Complaint category Water Heaters & Geysers

Jaquar — supplied defective bathroom fitting

 chapru on Jan 29, 2019
I had purchased bathroom fitting from m. V. Patel & co. Indore vide their delivery note number 2317 dt.7-1-2019 for r.48, 617/- after fitting it was observed that thermostatic valve is inoperative, when contacted dealer didn't respond to my complaint and said that they can not do anything you have to contact jaquar customer care toll free number, i made a complaint to the said number vide complaint no.00098575. I was informed by them your registered address is somewhere in dewas, i repeadly told them my address is 89, shrinagar main indore, i was again informed that we can send the person at registered...
Complaint comments  Read comments [1]Complaint category Appliances

Jaquar — incomplete accessories

 abhivid12 on Jan 29, 2019
I have purchased many things from jaquar company but some of the accessories of a product are missing. When i complain to the dealer mr. Maulla dealing in these goods he simply said that contact to customer care number. We have faced many problems because of this issue as our work is still pending. Jaquar is one of the top most company in india dealing in these products. I don't hope that such a careless and mannered less dealer mr. Maulla handle such products. I hope you will understand my problem and hope will take action as fast as possible....
Complaint comments  Read comments [3]Complaint category Products & Services

Jaquar — concealed flush tank from jaquar

 Zapata on Jan 30, 2019
The concealed flush tank overflows continously and does not work properly. We purchased this product and never used it. The first time we used it the tank started overflowing and thus the required objective for which we had purchased it is not fulfilled So kindly send us ur technical team to check for the issues with the tank.. U can get the details by calling on [protected]...
Complaint comments  Read comments Complaint category Other

Jaquar — flush kit not working

 Shabab Naz on Jan 26, 2019
Dear concern,
I am trying to call you but today is national holiday. I was bought a jaguar flush wall but after 3 years it's flush kit is not working. So pls arrange a visit of technician at below mentioned address-c/o-md gulrose alam, at-damdama, po - salmari, dist-katihar, bihar, pin-855113
Mob. No - [protected]
[protected]
[protected]
Pls rectify the problem on urgent basis. Thanks....
Complaint comments  Read comments [1]Complaint category Other

Jaquar — cartridge is not working in shower panel

 Chits06 on Jan 25, 2019
Hi,
I have been following since 3 months as hot water is not coming in my shower panel..
Jaquar persons visited and did nothing. They have to change a cartridge which they are saying is not available..
Jaquar is a big name but with such poor response is unbelievable..
I mean how many months you require to repair..
My shower panel is hardly six months old.
I guess now i have to choose another brand in bathing ware..
I am very much disappointed by the behavior of dealer and the service persons.....
Complaint comments  Read comments [2]Complaint category Appliances

Jaquar — unsatisfactory performance

 Rajkmalik on Jan 22, 2019
A call was made on saturday i. E. 19.01.2019 regarding repair of jaguar fittings.

The person contacted on saturday and promise to come when all the family members are there.

He did not turned up on sunday also and visited on monday.

He charged rs. 445/-, which is totally unreasonable.

Inspite of all the fittings and fixtures were bought from jaguar.

This money is to be refunded.

He also did not bother to clean the tap, by opening the nozzle, where the dust particles blocked the water flow....
Complaint comments  Read comments Complaint category Electronics & Appliances

Jaquar — water tap with mixer [Resolved]

 Sunderdeep Singh on Jan 22, 2019
I want to lodge a complaint about jaquar bath fittings which have pathetic support service. I have spend around 2 lacs on their bath fittings in my new house, thinking that not only they have best quality products but good support too. But, i am thoroughly disappointed now because one of my kitchen taps with a mixer has a problem of water leaking all the time from the tap in a drop-drop manner. This is happening for last 2 months.

I raised a complaint of 14th january and their service man came on 19th january. I explained him all the problem a day earlier itself but he came without...
Complaint comments  Read comments Complaint category Other

Jaquar — poor quality geyser and customer service

 Rohit Jethy on Jan 17, 2019
I have purchased a 10 lit geyser last month but it was not proper working after two days of purchase. So I inform to jaguar service care four times but they register my complaint only and didn't do anything seriously, now I am very irritated by your product. Give proper product/service or shut your company. This type of service can down your company reputation....
Complaint comments  Read comments [1]Complaint category Water Heaters & Geysers

Jaquar — my car [Resolved]

 Deepak Chauhan. This company is fake please don't have shopping this app club factory on Jan 15, 2019
Dear sir my car is jaguar xf black colour only 30 days old i am purchase i am purchase 2017 manufacturer model car is very scratches minor my friend my family ask my car is 1 year old not the shine paint notes smoothness please my complaint resolve car registration number is hr 26 dt 4414 station name is technological llp company my contact number is[protected] my name is deepak chauhan...
Complaint comments  Read comments [1]Complaint category Business & Finances

Jaquar — metroflush and basin mixture

 Parag lohana on Jan 13, 2019
Not at all satisfied with the service. The service person always finds the excuse for not completing the work.. He gives a # excuse that company only provides the spar parts and fitting you have to do it by your own.. Pathetic service provided by jaquar service center raipur chhattisgarh..
Name-parag lohana ([protected])
Service person name-kunwar singh
Dhamtari chhattisgarh...
Complaint comments  Read comments Complaint category Utility Services

Jaquar — tap and shower problem [Resolved]

 Jangala Hemalatha on Jan 11, 2019
Shower and tap not working
Shower connection plug not working
Tap broken
Total shower set broken
Tap to shower set not working totally
Hand pump water npt working
We kept many times complaints
Total 4 bath rooms full r jaquar products used
All has small problems
But in one bathroom total set not working
So please come fast to recover our problem...
Complaint comments  Read comments [1]Complaint category Home & Garden

Jaquar — f-space booking with satish motor aurangabad, maharahstra, india

 vijayab-123 on Jan 7, 2019
Dear si/ madam,
Blunder made with customer, cheating a customer.
I have booked a f-pace in dec 2018, and paid advance of rs 5lakhs for black interior, jaguar staish motor, aurangabad, india, they ask to pay rs 5 laks in advance to confirm order with black interior, now when the car arrived it is with beigh colour, and now they say it the car with black ineterior is not avilable for indian market.
It is a cheating to customer, and they taking customer as granted, they are spoiling the name of tata and aswell as jaguar.
Really shame, they take customer granted, also spoiling...
Complaint comments  Read comments [1]Complaint category Car Dealers

Jaquar — not changing basin tap part

 surbhi bhandari on Jan 7, 2019
Hello team,

It’s being more than a month i have filed a complaint against jaguar items but no action have been taken yet. It’s very disappointing about poor service of jaquar. And it’s not the first time, i have submitted complaints in past also but no action had been taken on that as well. I have called many times a customer care and they receive the call and put it on hold. And then there is no response. 

My complaint number is 0114980 (Issue : water is leaking for basin tap). 

This is a final call from our side either you look in a matter...
Complaint comments  Read comments [3]Complaint category Utility Services

Jaquar — geyser complaint

 Shriyal Desai on Jan 3, 2019
This is to inform i had given my geyser for repair one month before and as of now i am not receiving any proper response from jaquar representative and only unnecesary delaying.

Fyi, from the time i had purchased the jaquar geyser this is my 5 or 6th complaint and i am really disappointed with the service and shall ensure that none of the customer purchase any product of jaquar nor should get attached with such unprofessional company who...
Complaint comments  Read comments [3]Complaint category Products & Services

Jaquar — water heater, 10l jaguar no repair since almost 1 month

 aikya verburgh on Jan 2, 2019
I ask for repair since 3, 5 weeks, called tollnumber 4-5 times.
2, 5 weeks someone from Tindivanam looked at the heater, he did not open, but somehow it worked, but next day it did not work again.
Since then, after many calls to the company Standard associates, where i bought it, a certain Kumeresan said he will order a spare part, one week ago.
Since then NO news.

3, 5 weeks !!!
Please resolve this case...
Complaint comments  Read comments [2]Complaint category Appliances

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