[Resolved]  Jet Airways Baroda — Jetairways people took away my Luggage

Address:

Vadodara, Gujarat

Myself [censored]al Gosai,
I am suffering from below metter, Jetairways people took away my Luggage ,I mailed therm on 8 th april.11 , but they are not to reply for this matter , please help me.
[censored]al Gosai.

[protected]@jetairways.com,
[protected]@jetairways.com

[protected]@jetairways.com,
[protected]@jetairways.com,
rpo.[protected]@mea.gov.in

dateFri, Apr 8, 2011 at 2:08 PM
subjectJetairways people took away my Luggage
mailed-bygmail.com

hide details Apr 8

To,
The Manager / Operational Officer
Jet Airways (India) Ltd.
B-Wing, 5th Floor,
Litolier Chambers,Andheri - Kurla Road,
Andheri (East),
Mumbai - 400059, India


Subject : Jetairways people took away my Luggage

Respected Sir/Madam,
Myself, [censored]al Jayantbharthi Gosai, of Vadodara – Gujarat, Passport No. J4576700 would like to inform that I had taken admission in LIC College o[censored].K. for which VISA was used to me last month.
Accordingly, I departed from Vadodara on 3rd of April,2011 via your Jet airways Vadodara – London flight no. 9W 342 & 9W 118 at 6:45 am, I have paid Rs. 22,022/- as ticket fare . Unfortunately after landing at the London airport, I was refused entry by the Immigration Authority & not allowed to enter. A Refusal letter was handed over to me & I was told to return back via the flight number & timing cited in the Refusal letter mentioning that you will not be required to make any payments towards the return flight journey. And so I agreed to return back to Vadodara and took the Jet wairways London to Vadodara flight no.9W 0119 & 9W2055 dated 4th April,2011 at 9.30 am as per U.K. time.
Now, once I reached Vadodara, at the airport your Jet airways people took away my Luggage and Passport and told that they would give afterwards. They asked to pay for Rs. 51000/- and only then they would hand over my Luggage and Passport. Now, may I please ask the reason for what I have to pay this amount of Rs. 51000/- when at the London airport I was told that I would not be required to pay any amount towards the return flight ? Why you people are harassing me like this I don’t understand. As per my Refusal letter, I need to go for “An Appeal” and I am in badly need of my passport & luggage due to which I am facing mental agony and if I don’t get these in time, I will suffer from financial loss as well, for which only you – Jet Airways will be liable & legally responsible.
So, I humbly request you to hand over my passport & luggage to me as early as possible & oblige.
I look forward to your kind co-operation & action in this matter, at the earliest possible.
Thank you.
[censored]al Gosai