[Resolved] Jet Airways — Loss Of Check In luggage While Traveling from Bangalore to Hyderabad in Jet Airways 9w512. Complaint Pending For More Than A Month. | |
Respected madam / sir I r.venkata Subramanian, had lost my baggage (Sep_19th'08) exactly 1month 10days ago while traveling from "Bangalore to Hyderabad" in "Jet Airways" 9W512. And till date Jet airways could not return back my baggage. The baggage which i had lost contains worth of 25k worth. And Jet airways says they shall compensate rs450 against each kg. My Baggage weights 14kg and the amount works out to rs6300. As i was traveling back home after a month what ever i had bought with the bills were a part of the bag. I have been traveling with Jet Airways for last 1year and i a frequent traveler. The reason for approaching you is cam to know your firm helps the people when they are harassed or cheated by organizations like the one i had gone through. I had forwarded my plea of compliant to the MD/VP/APM of Jet airways. And till date i am fighting for my baggage. Request you to kindly help me and if required i can mail you the correspondence of emails which was mailed to them till date. Wr Venkatas [protected] Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 2 Comments | |
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Siroya Centre, Sahar Airport Road, Andheri, Maharashtra, India - 400099
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Luggage — Lost checked in baggage
HiI travelled on Emirates London-Gatwick to Hyderabad-India sector and the Airlines have lost my only checked in baggage. Before they cofirmed that the bag was lost,I was told that I am not eligible for claims against delayed baggage as I hold an Indian passport. I was told that only those who have either British,US,Canadian,Australian ....... Passports are eligible or atleast one should have a residence visa for these countries.
I was asked to fill a form disclosing the contents of the bag so that they can scan and help them in tracing and the Manager and the customer support at Hyderabad airport clearly mentioned the form is not for claim.
Once it was confirmed that the bag was lost they settled up with a paltry $27/kg. I was very unhappy with the decision and spoke to them, they then changed the verdict stating I should I have mentioned the cost of each good and have the bills.
I wrote to customer services Emirates they say, they cant alter the decision.
Can any one please advise?
cheers