Jet Airways — Made us wt for almost a day with pathetic response

rashmivbhat

Address:

Delhi

2 o[censored]s travelling from chennail to Kathmandu. One o[censored]s lost Passport, airways don't bother to help a bit even for exit... And on top of it when we found the tickets after waiting 8 hours in airport, they dint bother even to reschedule the travel, they made us wait for another 5 hours...there were 8 people in ticketing, but mo one interested to check for ticket availability, and give tickets.... These people r not even aware if we hav to take baggages upon trip reschedule... Totally pissed.... Is all the common persons time and money taken for granted... It's not just jet, every where just common man suffers...., wil u people atleast take any action???

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Comments

melbman

I would never ever ever fly Jet airways ever again even if you paid me, as a business traveller who racks up large Km's each year, they were hands down the worst airline i have travelled in over 30 years.

Bumped me off a flight from mumbai for being overbooked despite me being there 2 hours early at the check -in desk, (for a domestic indian flight) took me to the security gate at one stage with a boarding pass and told me i might be able to fly in the cockpit (i thought it was a joke but they weren't joking) and after that "surprisingly" fell through they gave me no choice but to fly to another city later that night and then get a car ride for over 5 hours to get to my original destination arriving at 3am instead of 7pm.

To top it off, they made me pay for the car ride!!! This all after refusing to pay for a hotel for me in Mumbai to board a flight the next day.

Do yourself a favour and never ever fly them. Their customer service response to my complaint later was even worse. Zero care factor and pathetic.