[Resolved]  Jet Airways — delay in shipment of documents

Address:Raipur, Chhattisgarh

I had to receive an envelope containing some very important documents from Indore which were urgently required.
I am very sorry to say that the airlines did not meet the expectations of prompt and expeditious delivery although the date and the details of the flight through which it was supposed to be sent are clearly mentioned on the airway bill that is enclosed herewith as an attachment.

The consignment was supposed to be sent to Raipur (C.G.) through Indore-Raipur flight on 15.4.2011 but not sent.And I am again sorry to say that for this inefficient service I had to pay Rs.1197/-.A courier would done it in a far more efficient manner and that too in less than half of the price.Disgusting!!! isn't it?

Airway Bill NO:[protected]
Indore to Raipur
shipment was notified to be sent through IDR-RPR flight on 15-04.2011
the airway bill bears seal of PATEL AITFREIGHT,Indore,Agent code: 1431636
This agent is authorized cargo agent for Jet Airways.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

courier for jetairways — not received the envelope

Hello Sir/Madam
this is with ref erence to my ems reciept no: en[protected] IN, was despatched from HYDERABAD POLICE COMMISIONER'S OFFICE on 28 jan 09 addressed to begumpet airport, so far have not recieved any envelope, kindly i[censored] can help with the statuss on this...
hi,

i am rambha venkateswara rao, my pravileage no, 9w[protected], i travelled from toronto to brussells and chennai, flight no 9w225, it landed chennai at 23;30, yesterday, night, i am travelling with my baby of five months, she has a pram(baby trolley)from brussels to chennai we travelled with the pram on the flight, when we got done in chennai the flight attendent didt not give me the pram in hand, she said it will be kept in the lagguage and we can collect it from the laggage belt, and we collected, after the jet lag we opened the lagguade we noticed that one wheel of the pram was missing,
the pram lagguage no is 9w666739, the pram is the designer made pram made exclusively for my baby with out the wheel i am facing high difficulty and five months baby is uncomfortable, pls consider this an emergency of your jet privilivegd member.i have spoken to reshma of jet airways who has advice me to write to you.i am enclosing the details of the jounery passenger and the pram picture.

PASSENGERS TRAVELLING

VENKATESHWARA RAO RAMBHA -

LAANYA INDRAKUMAR (INFANT)-

VENKATESHWARA RAO USHA RANI-


ON FLIGHT NO-9W 0225 on 16 th july, .

Seat nos- 02D, 02K. as infant has no seat number.

The pram is a ORBIT company pram .its cost is approximately[protected] canadian dollars..

Kindly attend to my problem immedieately..

VENKATESHWARA RAO RAMBHA

P.S- pls see the PHOTOS ATTACHED..

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Jet Airways
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    22%
    Complaints
    2693
    Pending
    0
    Resolved
    582
    Jet Airways Address
    Siroya Centre, Sahar Airport Road, Andheri, Maharashtra, India - 400099
    View all Jet Airways contact information