[Resolved]  Just Dial.com — Taken Money and not given service. Response is 0% and refusing to refund my money. For last two months harrasing me

Myself dr.Aamarpali Ratna puri. justdial.com contacted me through phone by their sales person Ms.Ruma. they said so many good things about their services and said they have many students of graduate and post graduate students of chemistry who are searching for tutors badly and insisted me to book 50 calls with them. On 26th December 08 I went to their office central Plaza4th floor, sarat bose road, kol -20. Their I gave rupees 2809 to justdial.com and booked fifty calls. they gave me in writing that they will give me 3 calls per day. Today is 26th Feb 09 but till date they have not given even single reference or call to me.
I have contacted them number of times and now they are saying that they were not having any calls for chemistry coaching. They are sayin g thet they will not refund my money back.
They say that they will keep money with them and if any call comes they will give . My question is If they were not having any calls for chemistry coaching then why they taken money from me I wanted students in the mon th of january 09. I have taken office on rent since december after getting writtten conformation from this company. This comapny has wasted my time, money and gave harrasment too.
I have all the documents with me.
i want that this company should be immediately taken to task.consumer forum should tell me how can I get my money back from this company.
Consumer forum should take strict action against this company.
Regards.
Dr.Aamarpali ratna Puri,
1/2A New Tollygunge, P.O.Purbaputiary,
Kol -93
Phone [protected]