[Resolved] Just Dial.com — Focus leads

theetharappan

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu

We are registered with this organization for getting of Marriage & catering service leads. we have booked with this organization in the High package of combo pack. Now we have booked for Rs. 1,20,000/- per year package. As they have promised while on the booking they will send minimum of 20 leads in a day. whereas they use to send non-related leads and they them self make the numbers of customers and send to us. We have several times informed to their office by way of mail also over the phone. There is no steps has been taken from the Just dial.com organization. They themselves made the internal competition between the caterers in the market. Please note that this type of very very poor service has done by this organization. Because of this company the caterers name in the market has been dropped drasticaly.
Please take necessary action against this organization.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

madhulaxman

from Mumbai, Maharashtra

Just Dial — Big cheaters be careful

Justdial is a advertising media, they sell one contract to more than two people, but they promise that platinum position is given to only one company. We will not come to know for how many people they would have signed the same contract.
Our company name is SYGNET and we are into web development, we had signed the platinum contract for one year with Mr.Faraz Basha ( executive of JD ) after 4 months through some internal links with other JD employee, we came to know that our contract is also sold to one more company. when we asked him the reason, he cooly said software mistake, and they cannot refund any money because of company rules.
These executives will go to such an extent that they themselves sign the cheque and produce it. ( the cheque which they would have taken for installment purpose, we were lucky enough that cheque had no seal on it.) We will be lodging a police complaint on doing the forgery and not providing the service what they had promised.
In one more contract, we had paid for 60 days of diamond position, but they have given lead base and they are saying there is no balance so the contract is expired in 25 days.

Please be aware of this company, they do give business at the same time they play a lot with your money.

javedkunji

from Bengaluru, Karnataka

Dear Mr Madhu,

Thanks for taking the time to write to us. Post our conversation today, this is to confirm that your issue has been addressed and we will send you the details through mail.

If you do have any unanswered questions, feel free to write to us or call us on[protected], Monday to Saturday, 9.30AM to 7.00PM. We will be more that glad to assist you.

Best Regards,

Team Justdial.

kanishka 1

from Mumbai, Maharashtra

yes i agree with this complaint 100% because this is a fraud company and a cheating company they take huge amount like 15, 000/- upfront from us saying they give a contract period for 6 months and will send us some leads but by the time when its almost not completed 3 months they ll withdraw our registration and will stop sending the leads and they ll call us to the office and show other companies saying they pay huge amount so you have to pay otherwise we ll not send anymore leads to you they threaten us very badly ... the worst case they go they write bad things about our company in the Internet with their own imagined customer names and write all rubbish about us .. the workers there are all cheaters ... real fraud company ..please be careful and do not pay huge amount on this and get cheated and above all getting bad name to your company ... be careful