[Resolved]  JustDial.com — fraud services and unfair trade practice

I entered into a contract with just dial services in the month of april, 2008 of an amount of 3000 + taxes. paid in cash. the irony is that they had filled in the ecs format by themselves without my knowledge and got my signature in tail document saying it was a formality also they asked for my cancelled cheque inspite of the entire amount being paid in cash, saying that it is part of the formalities and that a cheque is needed to put the contract in the process.

one fine day i realised that an amount of 3000 had already been deducted from my bank account thru ecs and i ended up paying 6337 rupees for 150 leads(sms), each sms costing 20 rupees. and not a single sms is relevant or has anything to do with my prescribed services.

the executives are extra rude, very abusive and had hurt me with all irrelevant words.

now they not only refuse to refund me the extra money lying with them but are also forcing me to enter into a new contract.

the summary of the story is that just dial sold me services worth 3000 rupees by taking in Rs.3000 _ taxes in cash as well as another Rs. 3000 thru ecs. the great executives say that i am at fault and
the money cannot be refunded and also i am rudely told to take services again for the remaining 3000.

there are so many discrepencies in the contract.
the public should be aware that there is a big scam in the making.

please do not entertain these predators.
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Aug 14, 2020
Complaint marked as Resolved 
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we have open our acount in your compnay my company name is new business centre travel. i have to pay rs 11030/ to your company for starteing my business. but i have no response to your side (.open acount date is 6.11.009 by miss shalini [protected]) she told me that she give me 4 to 5 call daily but she did"nt .my contact no is [protected]
sir
This js Shaktis security force entered into contract with just dial inthe month of oct 2009 of an amount Rs 13, 236 (Thirteen thousand two hundered thirty six)+Tax in cheq the irony is that they had filled by themselve with knowledge of chief managing Director got signature intail document saying it was a formality for 100leads and each lead cost 20rupees and not single lead sms relevent or hasany thing to do with prescribeed service the exucative are extra rude very abusive and the exucative Name is Mr Jetender Kumar kumawath Cell Number [protected] there are somany discripence in the contract the public should be aware there is abig scan in making
Thanking you
Mr. Sanjay Kalra,

With reference to our discussion, problem has been resolved.
Kindly widthraw this complaint.

Thanks & Regards
Shakir Hussain
Dear Ms. Leela Kapoor,

We would like to understand & resolve your grievances to serve the best services & to keep long terms.
Kindly contact on[protected] Extn No 2454 or mail on [protected]@justdial.com & [protected]@justdial.com


Thanking You,

Just Dial Customer Support

Just Dial — Fraudulent Practices

I have gone through many complaints for Just Dial in this forum. Most of them are related to being charged exorbitantly, getting wrong leads etc etc. Though my complaint is not in that nature, but it is still serious and fraudulent.

A month ago, I dialed Just Dial ( I would dial their no for pizza delivery, parafin wax, other odd things often) for a BSNL broadband connection as I had just shifted and did not know how to go about applying for such a connection in the new place. After the initial QAs, I hung up and, pop, i got a few 5 or 6 odd listings in my mobile through SMS for companies and agencies who are providing the services.

I did not hurry and put them aside so I could call them when I was free. Within less then 5 minutes of me hanging up the phone I got a call from one "Pankaj" representing Varun Enterprise in Laxmi Nagar (some 20 kms away from my place) offering me the BSNL connection. I gave him my address and phone no and scheduled a meeting with him a few day(s) later. I got a few odd calls too - kept getting them for a few days- as I had already given an appointment to a company I ignored the rest.

On Sunday, this Pankaj turned up at my place and after he filled up the form, and took all the id proofs, asked me Rs. 1700- (Rs. 500 for the connection + Rs 1200 as refundable security) , though it was only 500 rs I was supposed to pay as i came to know later and told me the connection will be set up in not more than 3 days.

Since then It has been more than a month, all calls to his no has not been returned. His mobile is always switched off.

Then I complained to JUST DIAL on their CC. Some bloke called me and assured action will be taken against the guilty party and they bothered to call me in the matter. In the mean time I have already complained to the Director of MTNL and awaiting his reply in the matter.

I am to get hold of this Pankaj fellow, he is still not reachable.

I am shocked Just Dial would push fraudulent companies' no and would not even stop at cheating their own customers.

I would not bother to call them ever again.

Umesh
Dear Mr. Umesh,

With reference to your above mentioned comment, We would request you to kindly contact us at[protected], we will help & try to resolve your issues at our level best but as checked you have not given any of your contact details.

We would like to inform you that we are an Information provider as well as social services provider, where the callers get INSTANT services and we don’t take any single penny from them.

And also this is to update you that any user who is looking for information from Just Dial is bound by Just Dial Terms o[censored]se & Privacy Policy. Please check below mentioned links.

http://search.justdial.com/cms/index.php?option=com_content&view=article&id=33&Itemid=34
http://search.justdial.com/cms/index.php?option=com_content&view=article&id=32&Itemid=35

And check the Testimonials received for our services updated on our website on the below mentioned link.

http://www.justdial.com/cms/index.php?option=com_testimonialku&Itemid=45

Please feel free to contact us at[protected] for your queries/issues.

Team Just Dial.

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