[Resolved]  JustDial.com — complaint against fraudulent services

Address:

New Delhi, Delhi

I WOULD LIKE TO COMPLAINT TO YOU ABOUT THE FRAUDELENT SERVICE AND THE "ROBBING THE CUSTOMER "SERVICE THAT YOUR STAFF IS INDULGING IN.
I WANTED TO HAVE MY E.C.S. STOPPED BECAUSE OF THE FACT THAT WE WERE SHOWN IN THE WRONG CATEGORY OF BOOK BINDERS WHEN WE DO LAMINATION WORK.ALSO, THE PHOTO UPLOADED WAS ALSO OF 4 YEARS BACK.NONE OF OUR CONTACT NUMBERS WERE LISTED IN OUR PAGE AT YOUR SITE.I CALLED YOUR CUSTOMER CARE AND I WAS FORWARDED TO SHWETA SINGH.
SHE WOULD OFTEN PUT ME IN HOLD FOR OVER HALF AN HOUR AND "IF" SHE WOULD COME ON THE LINE SHE WOULD GIVE ME CONFUSING AND UNCLEAR ANSWERS.SHE TOLD ME ON 25 SEPTEMBER THAT SHE WOULD CORRECT MY CATEGORY ON YOUR SITE BUT 10 DAYS HAVE PASSED SINCE THEN BUT OUR CATEGORY IS STILL THE SAME.ALSO WE HAVE BEEN REQUESTING TO GET OUR E.C.S STOPPED SINCE A MONTH BUT THERE HAS BEEN NO DEFINITE RESPONSE FROM YOUR SIDE..
THE PERSON WHO CAME TO GET THE FORM FILLED--MITHILESH TOLD THE ACCOUNT IS FOR 1 MONTH ONLY BUT IT HAS CONTINUED EVEN AFTER A MONTH HAS PASSED BY.
I WANT OUR SUBSCRIPTION TO STOPPED FROM IMMEDIATE EFFECT. AND NOW NO MORE EXCUSES
IF IT IS NOT DONE IMMEDIATELY I WOULD BE COMPELLED TO LODGE A COMPLAINT AGAINST YOU AT A CONSUMER FORUM AND THEREAFTER TAKE YOU TO CONSUMER COURT.