[Resolved] JustDial.com — It is a big Fraud | |||
JustDial a fraud company Business Owners beware do not lose your hard earned money In April 2011, I received calls from a marketing employee of Justdial by the name Barkha form the phone no [protected].She said enrolling with JustDial will be beneficial for my business and JustDial will provide 6-8 genuine leads every day. Initially i was skeptical . Later she kept calling and repeating and reassuring the same 6-8 leads per day. I spoke to a lady by the name Meeta her so called manager and then decided to join A office boy came to collect the cheque i handed over the cheque to him. Then he asked me to sign a addendum which had clauses like i am taking life long/1 year membership I refused to sign the addendum and reminded JustDial representative my communication with Barkha was clear I pay Rs 2758 for 5 months if I like the service I continue else i exit . He the took the cheque and cleared the cheque After 1 month I realized i have not got a single enquiry form JustDial I tried calling Barkha She did not pick up the line Barkha used to call me daily 3-5 times till she got the cheque If I call up form another phone she picks up the line and gives a new name. The only reason I joined JustDial was of false assurances by the fraudsters working in Justdial. Namely the girl named Barkha and her 3 managers, Then i spoke to another manager Sarita sharma /Simran. They assured they will look into the problem and again assured me 3-5 enquiries every day. Please check voice recoding May 17th End of 2 months I have got 2 dud enquiries First enquiry is of a person who does not want any service for which I registered in JustDial Second One . The mobile number is picked by a 90+ old lady who does not even know Why JustDial gave her number to me I requested JustDial for a refund I also offered them Take the charge for 1 month And refund me the balance for the remaining 4 months I paid 2758 for 5 months But they do not reply to the emails Now the reason I am asking for a refund was Barkha assured me 6-8 enquiries every day Sarita Shrama assured me 3 enquiries every day Check voice recording 17th May 2011 Here I was not even getting 1 Enquiry in 1 month I called up on Justdial 39541300 to speak to Barkhas/Simran/ Sarita/ Meata The person attending the phone said there is no Barkhas/Simran/ Sarita/Meeta working With JustDial. All these are fraud names being used by their marketing staff To cheat customers. JustDial is a big fraud. JustDial is a big rip off Now if I call up on Justdial No 39541300 They put me on hold 12-20 minutes Then they will disconnect the line. So please do your due diligence before paying a single rupee to Justdial. Ask them to provide 1 month free service and then you will join ,if you are happy With the service for 1 month. See their reaction Now since there is no response from JustDial on my refund The first thing I planned to do, is inform all other Business Owners about my personal experience with JustDial and caution them on the fraud practices of the company I am also speaking to a lawyer friend to find if I can file a IPC 420 case against the CEO and staff of the company. And also take them to consumer court I will request you to please forward this email to all your friends so that they do not lose money to the JustDial fraud. In case you know of journalist and media please also forward them these email. I searched for the owners information I came to know JustDial is PE funded and they may try to come out with a IPO to further cheat the layman All other competitors of JustDial can also use my experience to give JustDial future customers a glimpse of JustDials fraud practices I can be contacted at [protected]@indiatimes.com for any documentation support David My Contract no 22110268 Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
8 Comments | |||
Comments
I am also agreed with you Pallavi. I have also taken 3 contracts with them in different different cities where from I am getting good response.
Dear Customer,
Thanks! for taking membership in Just Dial Services.
With reference to your above mentioned comments & as per our telephonic discussion, we are working on it & will give you the final update/solution on the same asap.
Sorry! for the inconvenience caused.
Kindly contact us at[protected] or write us on [protected]@justdial.com for any other query/issue.
Team Just Dial.
Thanks! for taking membership in Just Dial Services.
With reference to your above mentioned comments & as per our telephonic discussion, we are working on it & will give you the final update/solution on the same asap.
Sorry! for the inconvenience caused.
Kindly contact us at[protected] or write us on [protected]@justdial.com for any other query/issue.
Team Just Dial.
Amit Sareen you seem to be an employee of justdial why dont you check how much inquiries i have received in the last 2 months. i have received 2 dud enquiries. everyday a new customer support girl with fraud names will pick up the phone sepaking to them is of no use . as they will say they will get back but the never get back with refund status. my Contract no 22110268
My Mobile [protected]
My Mobile [protected]
Dear sir,
Refer to our telecon the stated problem has been resolved. You are requested to please put your comment & close the issue on this site.
For any further queries you can Contact us on our Customer Support Number 61607080 or mail us on [protected]@justdial.com
Warm regards,
Just Dial Customer Support Mumbai
Refer to our telecon the stated problem has been resolved. You are requested to please put your comment & close the issue on this site.
For any further queries you can Contact us on our Customer Support Number 61607080 or mail us on [protected]@justdial.com
Warm regards,
Just Dial Customer Support Mumbai
These people from Just Dial will cheat people and they have the audacity to humiliate the customers when they are asked back their money.They have a standard format whenever there is a complaint from any customer in any consumer forum they just copy paste it. It does not mean anything to them.
The problem will be resolved after i get my refund cheque. A lady by the so called name Manju telephoned me and said my refund is in process. I have not received my refund till now.Once i receive the cheque the issue will be closed.
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You need to speak with their customer support head, you definitely will get resolution on your issues.
Try it as a friend's suggestion.