JustDial.com — Video shoot has not done

Address:

North Delhi, Delhi

I have taken a paid subscription of just dial in the name of Moneymarine for my business promotion. They promised me to list my business on their site with our company information and 50 photograph and 30 second video (which you will shoot) but neither the video shoot has been done nor i received any call etc from their side. I m very disappointed with their service. I want my whole money back and don't want to list business on their site.
I contact many time Mr. Paul, Sonam, at customer care but we have not received any satisfactory response. All time they talk some rubbish and transfer my lines from one to another department. They give every time me a new complaint no but my problem is as it was...