I am using a Maruti Alto car for last six years .The car was purchased from the above Dealer at Bhubaneswar.The services provided at the centre at different points of time have been found by me to be quite unsatisfactory and unacceptable.The following major defects of custemers services have been noticed by me .
a)The front line advisers are generally refusing to accept the vehicle for service pleading rush.However when goaded and insisted the same people accept the vehicle
b) The advisers generally give the impressions that they are doing favour to the vehicle owners by accepting the cars for service,even if the services are paid for(at time exorbitant).
The above factors are leading me to loose faith on the brand and I am seriously thinking of changing the brand when I go for another car in the near future. Was this information helpful? | 
Purchased on 25/2/2011 from Jyote Motors, Bhubaneswar.
1. Last Paid Servicing at Jyote Motors, Bhubaneswar on[protected] at 40715 Kms, when tyre rotation and change of E.Oil etc was done.
2. On 19/10/2014 Left rear wheel of the Vehicle was found bubbling by the driver of a overtaking vehicle and it was seen that one stud is missing and one nut is also missing. Also rest of the nuts were loose. The repair was taken up in a private garage.
3. On 9-3-2015 due to defective engine sount Vehicle was taken to Jyote Motors (at 45500 kms), Bhubaneswar for repair and it was noted that, E.Oil is flowng in to Cooling System. Vehicle was braught back on[protected]
4. On[protected] the vechle stopped on the road and towed to Jyote Motors, Bhubaneswar on[protected] at 45681 kms for reapir.
5. On[protected] the vehicle was braught back after timing chain etec were replaced at 45730kms.
6. On[protected] at 47182kms again the Vehicle was sent to Jyote Motors, Bhubaneswar for clutch problem and the clutch assembly and cylinder was replaced.
7. On[protected] at 47658 the engine of the vehicle was found shaking and sent for repair as the Engine mounting were loose.
8. On[protected] the very next-day at 47683, the vehicle again started giving problem as the engine frequently stops while vehicle was on the move.
Now it is opined that the high pressure fuel pump is not function.
How can a fuel pumps start de-functioning at 47000 Kms, where it was perfect the day before.
Having a look at the above history of repair it becomes evident about the negligence in the repair work done.
It is also strange to find out that a manufacturing company like Maruti Suzuki sales this costly car whose timing needs replacement at just 45600 kms, clutch assembly need replacement at 47000 kms and finally the fuel injection pump replacement at just 47683 kms.
I strongly suspect manipulation while repairing or the manufacturer provide components which are below standard. If the work is not taken up by the Maruti Suzuki Company to replace the defective parts, I shall be forced bring these facts to the notice of public (T) all social media.
Arabinda Nath Mirtra,
Owner- Maruti Suzuki SX 4 ZDI bearing No. OR 02 BN 0725.
Phone No.[protected] E mail. [protected]@yahoo.com