[Resolved] Karbonn Mobiles — Mobile replacement in warranty | |||
Karbonn mobile model: KC750 puchased by My sister-in-law (P.Kameswari) on 16th March 2010 from Lakshya infocom, A.S.Rao nagar, Kapra municipality, secunderabad. This mobile first started troubling by switching off automatically in April10 onwards. In April10 this malfunctioning mobile wa shown to Karbonn service center at Banjara hills, but they have done some temporary repair. the malfunction becoming severe by automatically switching off frequently, shown to Sri Sai communication on 26th July 2010 - sr. no.2306, but they have done some eyewash repair and returned the hand set. again approached service center at Banjara hills on 20th Sep10 but not resolved the problem. the proble of auto switch off / hanging go worsened, again called Service manager at Karbon Hyderabad center at Banjara hills, UTL, Hyd, but this service person promised to replace the hand set with new one while contacted on phone but refused to replace after reaching service center at Banjara hills. This kind of bluffing by service center is not at all acceptable. The defective mobile set should be replaced under warranty. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 98 3114 2413 [Delhi]
+91 80 4089 4888 [Bangalore]
+91 88 0089 8828
D-170, Okhla Industrial Area, Phase-1, New Delhi, Delhi, India - 110020
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KarbonnMobile — To replace my mobile
Dear Sir,I have purchased Karbonn mobile model No. K320 CDMA, MEID NO. A100000E669311 on dated 07.09.2010 from ROHIT COMMUNICATION, 33Ft. Road, Budh Bazar, Rajiv Nagar, Delhi-110093.
But it is regretted to inform you that my mobile is giving regularly trouble right from beginning. Before some time that was got died, after that i went to your service center "UNIQUE SERVICE TECH., B-4/124, YMUNA VIHAR, DELHI" to repair on dated 29.12.2010. I got my mobile after more then one month. I was told that your mobile is repaired and Bord of your mobile is changed at that time my Mobile MIED NO. is changed A100000E669311 to A100000E66B45A. When i check my mobile that was going switch off again and again. I give that mobile to your service center again to replace. my job Sheet No. KJASPDL018R1644 and my mobile model no. KC320. But till now i did not got any response till now.I am an Advocate and I required mobile phone every time with me.
Therefore I request you to please advice him to replace my mobile with new one immediately.
Thanking you
Yours truly,
RAHUL ADHANA
Advocate
Mob.No. [protected]