Karbonn Mobiles Customer Care Contacts

Below are the current contact details found on official company pages for Karbonn and Karbonn Mobiles customer support, service-centre help, office communication, and e-waste support.

Contact overview

• Company: Karbonn Mobiles
• Website: karbonn.in
• Help centre: Karbonn Help & Support
• Customer support page: Karbonn Contact Us
• Main phone: +91 1860 500 1492
• Main email: [email protected]
• Working hours for product-related queries: Monday to Saturday, 10:00 AM to 7:00 PM

Customer support

• Product-related queries: The company publishes +91 1860 500 1492 for product-related queries during the published support hours.
• Service-centre search: Use the official Help & Support page to search for a Karbonn service centre.
• Written support: The company publishes [email protected] on its contact page.
• E-waste support: The official e-waste page lists +91 1800 3000 8198 and [email protected] for recycling and collection-point guidance.

Office contact details

• Delhi office: A-233, Second Floor, Okhla Industrial Area Phase-1, New Delhi - 110020, Phone: +91 11 4660 4666, Email: [email protected]
• Bangalore office: #39/13, off 7th Main, HAL 2nd Stage, Appareddy Palya, Indiranagar, Bangalore - 560038, Phone: +91 80 4089 4888

Which contact option should you use?

• Repair, warranty, or device problems: Start with +91 1860 500 1492.
• Finding an authorised service centre: Use the official Help & Support page.
• Written follow-up on an unresolved issue: Use [email protected] so you have a written record.
• Office correspondence: Use the Delhi or Bangalore office details for office communication published by the company, not as the first option for routine repair requests.
• End-of-life product disposal: Use +91 1800 3000 8198 or [email protected] for e-waste support.

Before contacting Karbonn Mobiles

• Keep the model name, IMEI or serial number, and a clear description of the issue ready.
• Keep your invoice, warranty details, purchase date, and seller or store information ready.
• If the product has already been inspected, keep the service-centre name, job sheet number, and repair status details ready.
• Save screenshots, photos, or videos if the problem is visible or intermittent.
• Keep copies of earlier emails, SMS messages, and call records related to the complaint.
• Do not publish OTPs, passwords, full card numbers, identity documents, private photos, or other sensitive personal data in a public complaint.

Common reasons to contact Karbonn Mobiles

• Warranty claim support
• Finding an authorised service centre
• Repair status follow-up
• Defective handset, TV, or accessory issues
• Invoice or warranty proof needed for service
• Out-of-box product problems
• After-sales support questions
• E-waste recycling and disposal support

Escalation path

• Step 1: Contact official customer support through +91 1860 500 1492, the Help & Support page, or [email protected].
• Step 2: If the issue is not resolved, follow up in writing through the published support email and keep your invoice, service reference, and previous communication together.
• Step 3: If the matter is still unresolved, you may submit a public complaint on ConsumerComplaints.in and consider using the government-run National Consumer Helpline.

FAQ

• Can I call Karbonn customer care by phone? Yes. The company contact page lists +91 1860 500 1492 for product-related queries.
• What are the published support hours for Karbonn product queries? The contact page states Monday to Saturday, 10:00 AM to 7:00 PM.
• Where can I find a Karbonn service centre? Use the official Help & Support page for service-centre search.
• Does Karbonn publish an official support email? Yes. The company contact page publishes [email protected].
• How do I escalate an unresolved Karbonn complaint? Start with the published phone or email support, keep your repair or complaint reference details, and then use a public complaint channel if the issue remains unresolved.
• Does Karbonn publish an e-waste contact? Yes. The official e-waste page lists +91 1800 3000 8198 and [email protected].
• Can I submit a public complaint on ConsumerComplaints.in if Karbonn does not resolve my issue? Yes. A public complaint can help document the issue, and it is useful to include your model details, invoice, service records, and previous communication.

Official source pages

• Karbonn official website
• Karbonn Help & Support
• Karbonn Contact Us
• Karbonn E-Waste Management
• National Consumer Helpline