[Resolved]  Karbonn Mobiles — Service issue /Delay

Address:

Valsad, Gujarat

I brought Karbonn smart Phone Model S5 Titanium on 23rd June`2013 from BHATIA`S Mobile shop from Vapi, Valasd-dt, Gujrat, below are the details Bhatia`s Bill # 361 Mobile model - S5 Titanium IMEI # [protected] Mobile price - Rs.12, 200/- Complaint : 1.At the time of mobile purchase mobile shop gave assurance regarding service center/ facility which is located in vapi, if any concern suppose to contact them and get it done vapi only, but I entered on 2`Oct`2013 with my below complaints against smart phone their given fixed time line of 15 days from service login date. a) Heating b) Hanging c) Touch screen not functioning at particular area 2. Today I enquired with mobile shop further and they said as per job sheet # KA13A95212922 twenty more days required to complete my service. 3. I am totally unhappy with Karbonn service as well Mobile shop commitment. already passed 10 days and twenty more days ie, total 30 days required for Karbonn service, I don`t thing really they required 30 days for servicing .Please advise them to provide alternative mobile for customer usage till that time. 4. No customer will allow 30 days without mobile in hand, Specially I so struggled my official communication and loosing my confident level day by day due to disturbance of my mobile I brought Secondly Karbonn company allow to sell it number o[censored]nits based on their service facility, if not enough facility please recommend to stop to sell. Kindly take it as seriously gets resolved, it would be great help to me. Thanks & Best regards, C.Arivazhagan [protected]