Karbonn — Service issue

I purchased a Karbonn S5 on 13th may 2013. After few months i got some issue with the phone so i submitted it to one of the registered service center of Karbonn named Kar Theme at Ramesh Nagar on 17th Aug 2013 and now it's 11 Sep 2013 and i didn't get my phone back. I call the service center they never pick my calls.I have mail to Karbonn as well and I'm only getting a revert that phone is under process ans they will get back to me ASAP. Please help.
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same happened with me dude

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    Karbonn Mobiles Phone
    +91 98 3114 2413 [Delhi]
    +91 80 4089 4888 [Bangalore]
    +91 88 0089 8828
    Karbonn Mobiles Address
    D-170, Okhla Industrial Area, Phase-1, New Delhi, Delhi, India - 110020
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