[Resolved] Kaunsa.com — Cheating business by kaunsa.com | |
I bought Thailand holiday tour from kaunsa.com on April 9th by paying Rs.116991(Rs.12,999 /- pp) for 9 people. Suddenly, on June 5th they cancelled the trip 5 days before the travel date (June 9th) without giving any proper reason and assured to pay back the money within 30 working days i.e, by July 15th. So far, no refund has been made and people (kaunsa.com CEO Ashish Paliwal) who dealt with me are not picking the call and no response from customer care. They are not answering the calls and no replies to mails. Have all the proofs to prove that I've paid the money (Mails by its CEO). Order No : Kaun/2203/thai/10014 & Kaun/2203/thai/10127 Request all to please don't by anything from this site (kaunsa.com) as it's all fake business. Regards, Syam.CV +91-[protected] Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
Team,
I've raised a ticket around 3 months but to no avail.
I've mailed to escalation team around 10-15 times and don't see any response at all.
Your customer care numbers is always busy or don't respond at all.
What kind of service you are committing to your customers?
~Syam.CV
I've raised a ticket around 3 months but to no avail.
I've mailed to escalation team around 10-15 times and don't see any response at all.
Your customer care numbers is always busy or don't respond at all.
What kind of service you are committing to your customers?
~Syam.CV
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+91 12 0411 1111 [Kaunsa]
+91 88 2626 2359 [Kaunsa]
+91 12 0483 5000 [Mify Solutions]
204, 2nd Floor, Singhal Tower, Sector 58, Noida, Uttar Pradesh, India - 201301
we thank you for writing to us and providing us with your feedback through this blog.
However we are unable to verify your issue and provide a suitable resolution through this blog. Kindly login to our site using your account details, go under the my account session and raise a ticket for a speedy resolution. You could also give us a call at the below mentioned no. Where you will be to speak to our customer care representative directly.
In case you feel your issue has been pending and needs immediate attention; you could mark an email to our escalations team at [protected]@kaunsa.com. Our escalations team is committed to resolving every case and will be more than happy to assist you.
We request you to bear with us in the interim.
Assuring you of our best services.
Regards,
team – kaunsa.Com
contact numbers:
board number[protected]:30 am to 6.30pm) Monday to Saturday