Kaunsa.com — Complaint against Kaunsa.com

Address:

Kolkata, West Bengal

I had placed the order on 10.06.13 with Ref Id : Kaun/130612. But till 27.06.13 did not receive the order. But after so many communication I have complained about my money refund to my account in written & also with their Customer Service through phone, till date very recent the organisation generated a Voucher which I never told them to generate. So many times their Customer Care Professionals said that your refund process was going on but due to some technical problem the same was not processed by them. But lastly few days back one of their Customer Care Professional told me that within 2-3 days effect would be seen in my account, but within few days the voucher has been generated. Even after that I contacted with their Customer Care Professional & he told me that within that day a confirmation mail would be generated but that was a false commitment from their end. Even recently when I am going to ring the Customer Care No.[protected], but nobody received the call. So, if your can then please help me out from this problem and refund my money back to my account from KAUNSA.com. I am very much frustrated with their behavior. They are too much down graded people. The customer care number is also fake & bogus. They are cheating with people. Please do something.