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Kaunsa.com / Mify Solutions

[Resolved]  Kaunsa.com — Fake products sold

Dear all,

Kaunsa.com doesn't mind dealing in fake products. Even the guys they deal with are outright liers.
1) Sells fake products and doesn't label as copy.
2) On calling, when you confirm that their product is a fake, they don't agree with you at all
3) General customer service is a crap.
4) website says that before delivery, products are checked for quality but that doesn't happen.
5) When they take back your product, they will want to payback in coupons and not money.

I'm talking about this.
http://www.kaunsa.com/Detail/4345/CASIO-EDIFICE-EF-550-RED-BULL-EDITION.html

Even after confirming and telling them that the product is not genuine, Kaunsa.com continues to sell the product. Thus duping many many more. They say that the warranty is a sellers warranty, and not company/manufacturers warranty.

Beware of this site, don't deal with it. These guys even are reluctant to pay for return shipping.
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Dear Chandrajit,

We thank you for writing to us and providing us with your feedback through this blog.

However we are unable to verify your issue and provide a suitable resolution through this blog. Kindly login to our site using your account details, go under the my account session and raise a ticket for a speedy resolution. You could also give us a call at the below mentioned no. Where you will be to speak to our customer care representative directly.

Incase you feel your issue has been pending and needs immediate attention; you could mark an email to our escalations team at [protected]@kaunsa.Com. Our escalations team is committed to resolving every case and will be more than happy to assist you.

We request you to bear with us in the interim.
Assuring you of our best services.

Regards,
team – kaunsa.Com
contact numbers:
board number[protected]:30 am to 6.30pm) monday to saturday
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    Kaunsa.com / Mify Solutions Phone
    +91 12 0411 1111 [Kaunsa]
    +91 88 2626 2359 [Kaunsa]
    +91 12 0483 5000 [Mify Solutions]
    Kaunsa.com / Mify Solutions Address
    204, 2nd Floor, Singhal Tower, Sector 58, Noida, Uttar Pradesh, India - 201301
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