[Resolved]  Kaunsa.com — kaunsa.com a fraud.

Address:

Maharashtra

sir, my order ID - kaun/44839 with kaunsa.com consumer complaint ticket no. Kaun/T44839/64XRV5P5P4 i had placed the order for purchase of Iphone 5 32 GB on or about 16th of April, 2013 for Rs. 52375/-. the assured delivery date for the product was 1st of may, 2013. since the delivery was not done on time i had made several requests for refund of amount paid by me with damages. inspite of my several mails, complaints and tele conversation for refund the product was dispatched to me that to it was not as per description. Accordingly after confirmation with their customer care the product was resent to them. Receipt of the same was acknowledged them. I was assured that I will be compensated for the air mail charges spent by me which was Rs. 606/-. After several mails and wasting lot of working hours interacting with their representatives and in order to by peace i agreed to receive the product against an compensation of voucher of Rs. 1000/-. this time inspite of sending iPhone 32 GB they had fraudulently sent me some casio watch for the reasons best known to them. on their request the casio watch was again sent back to them and the shipping cost paid by me was Rs. 350/-. i requested them that since i have lost faith in their service i request them to refund me my money. same was agreed by their representative Siddhart , Rohit, Rajiv, Tanveer, priya, Mr. Rahul and Mr. Raman from time to time with false assurance to credit the amount to my account. However it has not happened in last 15 days. i had also call upon them to compensate me towards delay in refund for about 4 months and mental agony, harassment, loss of opportunity caused to me to the tune of Rs.10000/-. After over 100 mails and wasting lot of working hours interacting with their representatives on [protected]@em.kaunsa.com, [protected]@kaunsa.Com, [protected]@kaunsa.com, and their complaint tickets, I am not getting any appropriate response. All their assurances are false and fake. They are fraud and cheater. Plz don’t buy any product from them. Plz help me to get refund with damages and oblige.
thanking you.
regards,
raj singhvi.