[Resolved]  Kaunsa.com — not delivered or refund

Address:

East Singhbhum, Jharkhand

I have online ordered a xolo A700 Black worth rs 7324 on 21th April . we have to pay the full money while ordering . The delivery date was 07th May . When it was not delivered I gave them a call and they confirmed it will be delivered within 11th.Now today on 15th they are not responding to the customer care number and if we mail at their support website also , we are not receiving any response. For getting acknowledgement we have raised a ticket as well , but that too is not showing up any tracking records. It was a big mistake ordering from this website but I would like to get it refunded..

I have done the payment online through debit card . I have the transaction details. Please lodge a complaint against this website as there are a lot of other complaints as well .