Kaunsa.com — not received the refund

Dear Kaunsa Customer,

We apologize for the inconvenience. We care about your grievance, and your complaint, listed on 9 july 2013 has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@em.kaunsa.com, mentioning your complaint number 262114 in the subject line of the mail.
Thank you for cooperating.

Regards,
Kaunsa.com
Online Customer Service Team

Dear Kaunsa Customer,

Information about your contact details are still awaited from you. Please contact us for any further clarifications.

Regards,
Kaunsa.com
Online Customer Service Team

Dear Kaunsa Customer,

Information about your contact details are still awaited from you. Please contact us for any further clarifications.

Regards,
Kaunsa.com
Online Customer Service Team

my contact no is [protected] and my ticket no in kaunsa is 128406

what next, what is going on

Hello,
kaunsa.com is a fraud company. I have similar issues and there is an amount of Rs.7293 to be refunded. I'd suggest you to Register your complain with consumer forum @ http://www.core.nic.in For assistance mail me on [protected]@yahoo.in