Kaya Skin Clinic, Abudhabi, Uae — SKIN BURNED DUE TO COSMO PEEL

3 Reviews
 jintogeorge on Nov 8, 2011
I went to Abu Dhabi kaya clinic on 27 th Thursday October 2011 for a comso peeling(chemical peeling). There before I am already consulted one of their dermatologist and she only recommended to me for this treatment.Its have 6 sessions of the treatment and each have 600 Dhirham (7000 Indian rupees) cost.And also made me to buy 400 Dhirhams cosmetics from there.
Then after the 1 st session they told me to dont wash the face untill 12 hours and after 2 days the face pack is peel itself with skin.So I washed my face after 12 hours with cold water and waited for its peeling itself.But its start to burn after 24 hours and all the areas on my face was wounded. And its start to bleed.So suddenly I made a call to clinic but nobody picked it. So I am remember that the clinic is off all friday and saturday. So I called back them on sunday and informed mu present situation and asked them speak the dermatologist who I met. But they said she is busy and they will back. They didnt call me the whole day, then the next day aagain I called them and asked the appointment so they said that come at coming thurrsday then you can meet your dermatologist and they will call me on wednesday for confirmation. But they didnt called me and I went there but the shop is closed for EID holidays for next 5 days.In between the 5 days my wounds on face got dried and start to peel. Then after 2 days the all area on my face is big black dark marks. Then again I am called them and took the appointment in next thursday and went there. I shown my face to them but they are said that they cant do anything better go to any hospital. I am an middle class family guy and I spent lot of money for this but this people destroyed my face instead of repair. I dont ahve any option and money to go anywhere and I have to go this december to my native for my sisters marriage with this face.

Complaint comments  2 Comments     Updated: Share0Tweet0Share0


Dear Jinto,

Read through your review, request you to please share your contact details with us at care@kayaindia.net and we shall be glad to assist.

Look forward to hear from you soon

Warm Regards
Kaya Skin Clinic Tea,
I usually go to Kaya AbuDhabi Mall for facials and many times took the package and payed in advance for the services... they usually do a good job until the last time i was not happy with the service i had and when called to complain they gave me poor excuse and told me when that the manager is off and when she is back they will let her call me, of course no appology was made. i am very disappointed as i am regular client and they should know better how to deal with situation.

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    1800 209 XXXX
    23/C, Mahal Industrial Estate, Mahakali Caves Road, Andheri (East), Mumbai, Maharashtra, India - 400093
    Kaya Skin Clinic, Abudhabi, Uae - SKIN BURNED DUE TO COSMO PEEL