Kaya Skin Clinic Complaints & Reviews

Dear Kaya Care Team,

This communication serves as a final formal notice regarding the laser hair removal package for which I have paid ₹45, 000.

Despite completing 5 sessions, there has been zero visible reduction in hair growth. From the second session onwards, I repeatedly raised concerns about the lack of progress, yet I was consistently reassured that results would be visible in subsequent sessions. These...

I am extremely disappointed and mentally harassed by Kaya Clinic’s service. I suffered three laser burns due to their negligence, and despite repeated follow-ups for months on email, Instagram, and Threads, there has been no proper response or resolution.

Instead of offering a refund or even an apology, they’ve chosen to ignore my concerns completely, adding to the trauma and frustration. This kind of carelessness, silence,...

This is a quite long message, please bear with me to read it thoroughly.

My name is Kanchan and I went to Kaya Clinic Koramangala, Bangalore for consultation for my face having: blackhead on nose, pimples mark pigmentation and white scars due to Herpese disease. I already told them in the very beginning that my skin is very much sensitive.
Then after taking doctor consultation, they recommended me peels, prp, carbon...

I had recently booked a services for cool sculpting arround 80K though shopSe payment method in Kaya rajouri, Delhi.

I don't want to proceed with this service anymore.

I had a bad experience in using your other services. I have took 14 hair PRP, GFC and Biocell sessions from Kaya. I took lasers sessions as well. Nothing is working for me.

Now, Kaya rajouri is not ready to stop my EMIs.
br...

I had start using your advance acne care kit from last week. It had made my complexion darker and increase the acne problem... I had worst experience in my life. After 2 month I'm going to get marry but you had spoil every thing....

The issue that I have experienced was: I purchased 12 sessions of facials costing ₹ 20, 000; 3+1 Chemical peels costing ₹7, 800 and laser hair reduction maintenance sessions ₹4, 400 from Kaya clinic, Pitampura, Delhi for my pre-bridal sessions. I paid a total of ₹32, 200 on March 8 2020.

I took my first session of Kaya signature facial on 12 March 2020 and the lactic peel on 3 April 2020. The first facial caused rashes...

I have gone to kaya skin clinic for lesser hair reduction treatment.
I have paid 23, 800 inr rupees as they said in advance you need to pay fees for 6 sessions. I have started my first session. There is drastic change in my face, my got burn and skin tone has been changed as well. I have talked to them but they said that apply sun screen it will be okay. There was no change, i again went and said i want to discontinue my treatment...

Hi

I’ve been a customer of Kaya since 2012. I have availed multiple services and was always happy with the services until today...

I visited Kaya Adyar clinic today to avail my photo facial session. Surprisingly the person who was available there told I don’t have any pending sessions and I can’t avail. I still had a micro-needling session and four to five photo facial sessions pending.
Upon asking...

I have been diagnosed with ashy dermatosis, doctor at kaya suggested that i can a q switch done. But i later reasearched and i had to go with ayurveda for the complete cure since it's a chronic disease. I paid 30k for 16 sessions from which i have taken 3 sessions (Face+ neck, chest and hands). I immediately asked for a refund but they say i can't get a refund. This is insane! I have to go to australia in 15 days and i will be back after...

Visited the indiranagar bangalore branch yesterday, i had a voucher of rs.1000. When i asked them to redeem it on a clean up they said they cannot because there is a difference amount of rs.10. Just for 10rs can such a reputed and big organisation loose a client?? Is this is what you inculcate in your employees?
I have been a regular client since 2010 - 8 years of a valuable customer who is now in the gold level since i have paid...

I took isb package from kaya at roughly 15000rs for 6 sessions. Out of 6 sessions, i had taken one session till now and i didn't find the session very useful. I started getting so many pimples after the procedure. Also, i am not satisfied with the service they provide. Even if you book prior appointment they let their customers wait for an hour.

The main issue is i am getting pimples after laser treatment and it is not at...

Im a client with kaya pedder road since 2 years. I have had a chance to meet different doctors and all of them have been very kind and professional.
But today 2nd of july 2018 it was not the case.
My maintenance sessions are going on and my regular therapist got shifted to another branch. They assigned a new therapist to me who had no clue about my case.

After waiting for 15 mins dr parul entered the room and...

I have been requesting for my laser treatment details which literally is the basic requirement & has to be provided to customers, however, at the clinic the representative said that kaya as a policy has stopped sharing hardcopies of treatment details & i should send a mail to [protected]@kayaindia.com
Below are 3 mails that i have sent to kaya with no response.
Today i tried calling kaya helpline & i was put on hold for 3 minutes before...

I am a regular customer of kaya since last 4 years. However, there are some issues in almost all the branches which go unresolved.

In my last visit to kaya, gk 2, which was on 24th feb 2018, i went for pure pore international facial (I have taken complete package for this service) 6 people entered inside the room to pick something or the other.

I initially requested the beautician (Ms. Ruthi kom) to put "do not...

I got a prp and mnrf treatment done at kaya skin clinic worth 65k from bangalore, indira nagar clinic. I had some simple open pores and pigmentation issue. They promise so much before the treatment. Had my skin changed even 10% i wouldnt compain but i dont feel any difference on my skin. After the session it is similar to getting a facial done, which feels good for a day or two but nothing later. 65k is a huge amount!!! I dont think its worth...

I took a Scarlet laser service from Kaya Skin clinic for my Acne Scars on my cheeks, The doctor and the other staff assured that after taking the treatment the scars will be vaguely visible. But after taking three painful sessions the results remain the same.There is no improvement for the scars on my cheek. Accidentally I paid the full amount in the Ashok Nagar Branch clinic, and now they are not willing to give proper service or book an...

I have taken laser hair removal treatment from kaya skin clinic at Kalaghoda center on Feb 09 for lower face, chest, abdomen, lower back and patch on thigh.
At the time of enrollment Dr.Usha Baloukar and client coordinator Merzi told me that we will give you 6 sessions and 3 sessions complimentary but your hair will go permanently in 6 secession you will not required any other sessions.
I didn't have result on lower back,...

Hi all this is to bring your kind attention please don’t trust skin clinics in India specially Kaya skin Clinic HRBR Layout Bangalore as they fool people by convincing them to register for some or the other packages.

I myself is a victim .One day I had walked in to KAYA CLINIC located in HRBR Layout, Bangalore and I was advised to take package of PR Peel (6 sessions) and dark circle reduction treatment (3 sessions), as I...

On Jun 12, 2024, I paid an amount of Rs.25800 for the Pearl Glow
Facial under the buy-one-get-one offer (order ORD[protected]with Complimentary products. However, the invoice I received
reflects an amount of Rs 21, 200 which is incorrect and does not match
my payment.
Despite several requests and reminders to the clinic, I didn't receive a
corrected invoice that accurately reflects the amount I paid. I sent an email to Kaya customer support informing my concern regarding the invoice. after 2-3 days Kaya's therapist contacted me on WhatsApp informing me that there were two invoices for Rs21200 and Rs. 5388(they billed the complimentary products).I talked to the person in charge Ms Archana who sold the facial package to me. She asked me to bring back the complimentary products(which she had given me )after which she would refund the excess amount that she had charged me as the package cost.
On July 22, 2024 I visited the Noida Sector 18 Clinic and Ms. Sofia talked with me, She accepted that Ms. Archana made a mistake by
overcharging me just to fulfill her sales targets. Ms Sofia assured me that
she would initiate the refund for the excess amount. The next day Ms Sofia called me up and refused to refund the amount. She offered me the facial services against that amount but I want my money back.

I have ordered product from kaya online store 2 bottles of kaya mist they have send me old products unsealed contains is less i have complained about it it taking so much long time to resolve it