Kaya Skin Clinic
Kaya Ltd.
Customer satisfaction rating: 81%
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545
COMPLAINTS
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Kaya Skin Clinic Customer Care

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Address
23/C, Mahal Industrial Estate, Mahakali Caves Road, Andheri (East)
Mumbai
Mumbai City District
Maharashtra
India - 400093
Landmarks:Near Paper Box Lane

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
49
down
35

Additional info
Regional Office
23/C, Mahal Industrial Estate,
Opp. Travellers Inn Hotel,
Paper Box Lane,
Mahakali Caves Road,
Andheri (E),
Mumbai – 400 093

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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81%
Complaints
545
Pending
83
Resolved
419
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Kaya Skin Clinic Complaints & Reviews

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Its the worst place anybody can visit. No way that this place can be called a kaya center. I had got brain washed many times...
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My registered email id : [protected]@gmail.com

This is regarding some of the packages I have taken from Kaya,...
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I complained about unethical behaviour of company on portal but when I checked it said they resolved it. I want to understand...
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They are not refunding my 16 sittings left over even after conveying them a) that I bought it on dec 2019 before pandemic so I didn’t know the situation of pandemic would come through which is why I won’t be able to avail going forward, b) I told them I lost my father due to second wave which is why I am in dire need my own funds to be with me now and require so, but hearing this out they are refusing to payback my own money
Jul 06, 2021

Complaint Status

Kaya Skin Clinic customer support has been notified about the posted complaint.
Dear Customer, we read through your review. Request you to please share your contact details with us which will help in addressing this matter. You can write to us at [protected]@kayaindia.net and our team will get in touch with you on priority.
Dear Customer, we read through your review. Request you to please share your contact details with us which will help in addressing this matter. You can write to us at [protected]@kayaindia.net and our team will get in touch with you on priority.
Shreyx0909's [Complaint's author] reply, Jul 9, 2021
This company is building anger day by day - I want to put it out in this form shameless ppl they are they gave me above email ID and the reply comes through as
“ Your message to [email protected] couldn't be delivered.
protected wasn't found at kayaindia.net.”
Shreyx0909's [Complaint's author] reply, Jul 10, 2021
What is the update.. give / refund my money back asap
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    The issue that I have experienced was: I purchased 12 sessions of facials costing ₹ 20, 000; 3+1 Chemical peels costing...
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    I have requested the invoice stating the same and they are not willing to share .

    [protected] Forwarded message...
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    Company who hasn't provided refund back to me: Kaya Clinic
    Branch: MGF Mall, Jaipur, Rajasthan, India
    Service:...
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    On 12th of April 2021 I visited Kaya Clinic Himayat nagar Hyderabad branch to get a chemical peel done (cosmo peel) after...
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    I am really fed up with this mess now.
    1. I have not been provided with any invoice for the payment, i made for laser...
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    Pathetic is the better word to define your hair transplant. Bunch of cheaters who just wanna hog money out of your pocket....
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    My sessions were due at kaya clinic bhopal. And I found out the centre was abruptly shut down all i want my refund of the pending sessions
    Mar 24, 2021

    Complaint Status

    Kaya Skin Clinic customer support has been notified about the posted complaint.
    Dear Ms. Khan, we read through your review. Request you to please share your contact details with us which will help in addressing this matter. You can write to us at [protected]@kayaindia.net and our team will get in touch with you on priority.
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      This regarding the complaint I have lodged here. These guys are not proving any justification what they have done with my...
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      I had taken services from Kaya in 2017 and I went on maternity break in 2017. As it was laser services I did not tale any...
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      I have gone to kaya skin clinic for lesser hair reduction treatment.
      I have paid 23, 800 inr rupees as they said in...
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      I have gone to kaya skin clinic for lesser hair reduction treatment.
      I have paid 23, 800 INR rupees as they said in...
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      No one from the customer care is able to provide information about the laser hair maintanence packages. When I enrolled for...
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      Myself Gurpreet,
      i took laser treatment from Kaya clinic Faridabad and after my first session i faced lot of allergy...
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      My package for peeling got expired, I have dropped an email to the customer care no response from them. Clinic branch manager...
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      Hi

      I’ve been a customer of Kaya since 2012. I have availed multiple services and was always happy with the...
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