[Resolved]  Kaya Skin Clinic — TOTAL WASTE OF MONEY-unqualified Doctors and staff

Address:Hyderabad, Andhra Pradesh

Once you pay, they are totally unconcerned for the customer:
I was given the appointment for a particular day. They called one day before and confirmed the appointment.But when I went there, they told me that u were not supposed to come today as last time they had used high concentration medicine

Was this the customer's fault?????????? Who is going to pay for my time and travelling for 20kms for reaching the place.

I'm observing this nonsense since i started taking the services.
I enquired for Bridal packages. Dr Kiran, of the said clinic, didnt knew the ABC of the package and started advising me. Myself being a Dr and also I had read everything about the package earlier, i sensed that he is just guessing reading the booklet. Then i asked him to ask some other person. What is his job then, if he is not aware of the packages??????

Another blunder was done - First time i took Everyday radiance, the Dr ( Dr Sireisha - hope spelling is correct) didnt even come near to me and told the assistant to do MDA with fruit pack. Next time when I read the Grid and came to know that this was for some smooth touch. And my initial complaint was tanning !!!!!!!!! For the 2nd session, Dr told that last time you took MDA with pack, so again we'll give that. When i questioned, then only they saw my skin and gave the UV Care pack. What is the need of Drs then???? Any layman can give the treatment.

I 've written to them for this a number of times. No body is bothered to reply as they have got their full money.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Dr. Vandy,

Regret the inconvinience caused with a request to please sahre your contact information which will help in understanding and taking the concern forward towards a satisfactory resolution.

Hope and look forward to hear from you soon.

Warm Regards
Kaya Skin Clinic Team
Dear Friend

I hope next time u'll see a professional & experienced Skin specialist.

Their doctors are from Bihar University probably who is not getting a job in any hospital or who can not start his/her own clinic those Stupids are working as a doctor in Kaya Clinic,

You can not expect more from them

In Mumbai, Mulund division Area Manager does not know whether all terms and conditions are printed on their Bill.

Dont leave them, fight, fight & fight.

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    Kaya Skin Clinic Address
    23/C, Mahal Industrial Estate, Mahakali Caves Road, Andheri (East), Mumbai, Maharashtra, India - 400093
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