[Resolved]  Kaya Skin Clinic — waste of money with frustration

Address:Bangalore, Karnataka

Hi,

It is very unfortunate for me, I checked the reviews after being a victim. I paid a huge amount in kaya without any benefit. After paying the money nobody bothers for the customer satisfaction. The doctors are not well qualified . They used to give the same recommendations to all. Even I tried to speak to manager at indiranagar clinic but ... she did not look on the issue. I just think I dropped my amount somewhere and lost it. And never suggest anyone to go to kaya. This is not a clinic at all , just a business place to make money. I wrote this to kaya care first but no response. I have taken a package for laser hair removal , I do not see any benefit.
When I went for the consultation, I heard all the good things the hairs will be reduced and very finer and will not be visible easily . I do not see any difference at all. My friends told the same experience about kaya.
Now when I meet the doctor. What I listen -- This the only thing can be done by laser. No one is really bothered whether I got the result or not and according to them "The sessions are over no matter I got benefitted or not". I didn't find any difference however the hairs has grown due to shave during laser treatment. I did research and met some skin doctors and got the outcome this is not how laser treatment works but it has not been done properly.
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Aug 13, 2020
Complaint marked as Resolved 
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I agree to this as well... i took laser hair removal package. Well the sad part is forget less hair i am going through my worst nightmare... 1st i had hair only on upperlip, but after the treatment (because they use razor) i have thick hair all over my face now. I end up going to beauty parlour every 15 days. Going to kaya is as good as killing yourself especially for girls... i highly recommened parlours are 100 times better then kaya skin clinic.
I totally agree with you all .Similar experiance even i had recently i had paid in bulk at hi-Tech city branch for skin lightening treatment as suggested by a male doctor i have paid for 5 sittings and i have done only 3 sittings after that the hi-Tech city clinic was closed i dont know for what reason, but i have no intimated aboyt this and was following up with other branches b'hills i really being followed up for more than 6 months ...They always say that they will get back to me as they dont have that data, recently they have intimated that i have done with all sitting...I was really upset and i was really pretty sure that i was paid for 5 sitting in which 1 sitting was complimentary...They just not bothered coz they already got the payment...Kaya Clinic just pathetic they just cheated me.Never again i will suggest my friends for Kaya...we spend so much of money and this is the situation...i dont recommend kaya clinic at all.And b'hills branch is the worst hospitality services.
Dear ma'am,

With reference to your review we sincerely regret the dissatisfied experience with Kaya and would like to help address the same.

We value you as a customer and would appreciate if you could please share your contact details at [protected]@kayaindia.net to take this forward.

Look forward to hear from you soon

Warm Regards
Kaya Skin Clinic Team

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    23/C, Mahal Industrial Estate, Mahakali Caves Road, Andheri (East), Mumbai, Maharashtra, India - 400093
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